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For Companies At a Glance
- Tasks: Engage customers, meet sales goals, and assist with store operations.
- Company: Join Wireless Vision, a leading T-Mobile retailer passionate about tech and customer service.
- Benefits: Enjoy competitive pay, flexible hours, discounts, and growth opportunities.
- Why this job: Be part of a dynamic team, connect with people, and thrive in a vibrant retail environment.
- Qualifications: Must have retail experience, strong communication skills, and a high school diploma.
- Other info: Bilingual candidates preferred; must be able to stand for long periods.
Job Description
Part-Time Retail Sales Representative
T-Mobile Premium Retailer – Wireless Vision
Do the hottest new tech trends excite you? Do you naturally make connections with people everywhere you go? Then a Retail Sales Representative role with Wireless Vision would be a perfect fit for you.
In this role, you will represent the T-Mobile brand and meet customers’ wireless needs. As a member of the store team, you will work as a team to meet both personal and company goals!
Your Talents:
- Provide exceptional customer service to individuals visiting the Wireless Vision store, including greeting customers, answering phones and assessing their needs.
- Exceed monthly revenue goals through acquiring new customer accounts, maximizing existing customers’ accounts to identify revenue opportunities, and excelling in quality metrics.
- Participate in marketing efforts to solicit new business, including but not limited to outbound calling, community involvement, outreach programs, and promoting the brand inside and outside the store/retail location.
- Assist with all functions within a retail store in compliance with Wireless Vision policies and procedures.
- Work with store management in opening, closing and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standards.
- Complete accurate paperwork and transactions according to company policies and procedures.
- Share customer experience with the rest of your team, including Management.
- Ensure maintenance of store appearance, back room, restrooms and individual work area according to the retail store standards.
- Assist customers with service activations, changes and bill payments, respond to billing inquire equipment replacement, sell accessories and process price plan changes and upgrades.
- Build customers confidence by making their experience comfortable and simple while meeting their needs.
- Engage in service selling and right fitting the customer with the appropriate total technology solution.
- Assist in other tasks, duties, or projects as assigned by management.
Your Experience:
- Minimum of 6 months experience in retail or another environment with a strong customer focus.
- Ability to work a flexible work schedule including but not limited to nights, weekends, and holidays based on the needs of the business.
- Professional, energetic and positive attitude.
- Excellent written and verbal/interpersonal communications skills.
- Flexible scheduling availability.
- Completed High school diploma/GED.
- Bilingual preferred in certain locations.
- Must be able to stand for long periods of time (up to 9 hours) on the sales floor.
- Must be able to move and/or lift up to 25 pounds.
What We’ll Offer:
- Competitive paid time-off program
- Medical, dental and vision benefits
- 401k match
- Phone service discounts
- Development and growth opportunities
Wireless Vision is an Equal Employment Opportunity Employer and a Drug Free Workplace
Cell Phone Sales Representative Part-Time (Hiring Immediately) employer: Rac
Contact Detail:
Rac Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cell Phone Sales Representative Part-Time (Hiring Immediately)
✨Tip Number 1
Familiarise yourself with the latest T-Mobile products and services. Being knowledgeable about the tech trends and offerings will help you engage customers effectively and demonstrate your passion for the brand.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. This will prepare you to handle various customer interactions smoothly, ensuring you can provide exceptional service right from the start.
✨Tip Number 3
Network with current employees or others in the retail industry. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.
✨Tip Number 4
Be ready to discuss your previous retail experience and how it relates to this role. Highlight specific examples where you exceeded sales goals or provided outstanding customer service to showcase your suitability for the position.
We think you need these skills to ace Cell Phone Sales Representative Part-Time (Hiring Immediately)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail and customer service. Emphasise any previous roles where you exceeded sales targets or provided exceptional customer service, as these are key for the Cell Phone Sales Representative position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and customer interaction. Mention specific examples of how you've successfully engaged with customers in the past and how you can contribute to the team at Wireless Vision.
Highlight Flexibility: Since the role requires flexible scheduling, make sure to mention your availability in your application. This shows that you are ready to meet the needs of the business, especially during peak times like nights and weekends.
Showcase Communication Skills: Given the importance of communication in this role, ensure your application reflects your strong written and verbal skills. Use clear and concise language, and consider including examples of how you've effectively communicated with customers or team members in previous roles.
How to prepare for a job interview at Rac
✨Show Your Passion for Technology
Make sure to express your enthusiasm for the latest tech trends during the interview. Share examples of how you stay updated on new products and how this knowledge can help you connect with customers.
✨Demonstrate Customer Service Skills
Prepare to discuss your previous customer service experiences. Highlight specific situations where you went above and beyond to meet a customer's needs, as this role heavily focuses on exceptional service.
✨Be Ready for Role-Playing Scenarios
Expect to engage in role-playing exercises that simulate customer interactions. Practice responding to common customer queries and objections, showcasing your ability to sell and provide solutions.
✨Emphasise Teamwork and Flexibility
Since this position involves working closely with a team, be prepared to discuss your experience in collaborative environments. Also, mention your willingness to work flexible hours, including nights and weekends, to meet business needs.
