Collections Specialist (Hiring Immediately)

We are looking for an experienced Collections Specialist to join our team on a long-term contract basis. The role is based in North Brunswick, New Jersey, and offers an exciting opportunity to contribute to efficient financial operations and customer service excellence. As a key member of the team, you will manage collections processes, billing functions, and claim administration while utilizing cutting-edge accounting software systems.

Responsibilities:
• Execute collections processes to ensure timely and accurate handling of outstanding payments.
• Manage billing functions and accounts receivable activities to maintain financial accuracy.
• Administer claims and resolve discrepancies efficiently while adhering to company procedures.
• Utilize accounting software systems to streamline financial tasks and enhance operational productivity.
• Answer inbound calls from customers to address payment inquiries and provide resolution.
• Collaborate with internal teams to ensure seamless CRM integration and customer satisfaction.
• Maintain detailed records of collections activities and payment histories.
• Leverage tools such as Accurint and Epic Software to support financial operations.
• Identify areas for improvement in collection strategies and propose actionable solutions.
• Stay updated on industry best practices to enhance the effectiveness of collection processes.• Proven experience in collections processes and accounts receivable management.
• Proficiency in using accounting software systems and tools like Epic Software and Accurint.
• Familiarity with CRM systems and ADP Financial Services.
• Strong ability to handle billing functions and claim administration tasks.
• Excellent communication skills, particularly in answering inbound calls and resolving inquiries.
• Attention to detail and organizational skills for maintaining accurate financial records.
• Ability to work collaboratively with cross-functional teams to achieve shared goals.
• Knowledge of industry practices and regulations related to collections and financial services.