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- Tasks: Be the friendly face for members and guests, assisting with their requests and managing the Golf Academy Team.
- Company: Join JCB Golf & Country Club, a prestigious venue hosting major golf events in stunning Staffordshire.
- Benefits: Enjoy competitive pay, 33 days holiday, gym access, and discounts through our JCB Rewards Hub.
- Why this job: This role offers a chance to grow in the golf industry while creating memorable experiences for guests.
- Qualifications: A passion for golf, retail experience, and a welcoming attitude are essential; PGA qualification preferred.
- Other info: Flexibility is key, as weekend hours are required; we value diversity and inclusivity in our hiring process.
The predicted salary is between 28800 - 42000 £ per year.
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The JCB Golf & Country Club, is constructed on a 240-acre site, sat next to the multi-national engineering and construction giant JCB. Set in the rolling Staffordshire countryside and boasting a 7308-yard par 72 championship golf course, JCB G&CC was designed to not only host our corporate members and guests, but to include an Annual Professional Championship. For 2025 we are proud to announce we will host LIV GOLF UK – as their sole event to be held on UK soil.
Due to an expansion to member and guest services provided for the upcoming season, a rare opportunity has become available to join our Golf Academy Team here at JCB Golf & Country Club. Upon golfers’ arrival to the property, our Golf Academy Team are one of the first faces our golfers interact with. As a result, we are searching for an enthusiastic, hardworking, and presentable individual with a golfing background to work alongside our current team. The mission is to provide outstanding, world class member and guest services leaving memorable experiences along the way.
What does this role involve day to day?
• Be a reliable face for Members and Guests to the Golf Club, ensuring to assist with any requests they may have
• Support the Head Golf Professional with the management of the Golf Academy Team
• Assist the Head Golf Professional with retail decisions, buying plans and pre books
• Manage & organise a storeroom of shop stock – including the receiving of stock and monthly stock takes
• Operate a Till System to process daily Golf Shop Sales
• Merchandise and replenish stock to ensure a world class retail presentation
• Oversee the presentation of two Coaching studios and one Putting studio
• Assist with Member & Guest Golf Activities – including group coaching and custom fitting
• Being an integral part of delivering Annual Professional Championship
This will be suited to you if…
• You have a passion for developing a career in golf
• You have a keen interest and experience in operating a retail shop
• You exhibit a welcoming ‘can do’ attitude to any request made by member or guest
• You take great pride in all that you do
• You possess knowledge of a retail operation
• You have sufficient IT skills
• You\’re always looking for opportunities to enhance the member and guest experience
• You\’re presentable, punctual, well organised and enthusiastic
• You\’re passionate about delivering the high standards for our guests in line with the JCB Golf & Country Club brand
• You handle feedback in a professional manner and respond well to tasks given
• You have broad knowledge of Golf – including etiquette, various formats and local rules
• You\’re flexible; Flexibility is crucial as the role will include weekend working hours
• You\’re a Fully Qualified PGA Professional (preferred, but not required)
What happens next?
Ordinarily, our resourcing team reviews and shortlists CVs. If shortlisted, you’ll speak to one of our recruiters to discuss the role further. Our interview process usually consists of an initial team’s interview followed by an in-person interview. We’ll keep in touch throughout the process but if you have any questions, please get in touch at recruitment@
What’s in it for you?
This is your chance to join a company that values expertise not only in rewards but also in real employee care. At JCB you don’t just get a competitive salary, 33 days’ holiday and access to our company pension—you can also use our onsite gym, in-house doctor, dentist and visiting optician. We have an ULEV car scheme available for our employees too. Then there’s the JCB Rewards Hub, which gives you discounts with high street retailers. Feel like biking to work? There’s our Cycle to Work Scheme.
We value diversity and welcome applications from candidates from all backgrounds.
We’re committed to ensuring our recruitment process is fair and inclusive. If you face any accessibility challenges with your online application and require additional support, you have the option of speaking to a member of our recruitment team who can support you to complete an application in an alternative format. If you would benefit from this support, please email recruitment@, and a member of the team will be in touch.
Recruitment Agencies: JCB does not accept any speculative approaches to present candidates for advertised vacancies.
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Golf Academy Supervisor employer: Jcb Golf And Country Club
Contact Detail:
Jcb Golf And Country Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Golf Academy Supervisor
✨Tip Number 1
Familiarise yourself with the JCB Golf & Country Club's values and mission. Understanding their commitment to providing world-class member and guest services will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current employees or professionals in the golf industry. Engaging with them can provide insights into the club's culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Showcase your passion for golf and customer service during any interactions with the recruitment team. Highlighting your enthusiasm can set you apart from other candidates who may have similar qualifications.
✨Tip Number 4
Be prepared to discuss specific examples of how you've enhanced customer experiences in previous roles. This will demonstrate your ability to contribute positively to the Golf Academy Team and align with their high standards.
We think you need these skills to ace Golf Academy Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in golf and retail. Emphasise any previous roles where you provided customer service or managed stock, as these are key aspects of the Golf Academy Supervisor position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for golf and your commitment to providing outstanding member and guest services. Mention specific experiences that demonstrate your ability to enhance the customer experience.
Highlight Relevant Skills: In your application, clearly outline your IT skills, knowledge of golf etiquette, and any experience with retail operations. These skills are crucial for the role and should be front and centre in your application.
Show Enthusiasm: Let your personality shine through in your application. The JCB Golf & Country Club is looking for someone with a 'can do' attitude, so express your enthusiasm for the role and the opportunity to contribute to their team.
How to prepare for a job interview at Jcb Golf And Country Club
✨Show Your Passion for Golf
Make sure to express your enthusiasm for the sport during the interview. Share your experiences and how they have shaped your understanding of golf, as this role is all about creating memorable experiences for members and guests.
✨Demonstrate Customer Service Skills
Since you'll be one of the first faces golfers see, it's crucial to showcase your ability to provide outstanding customer service. Prepare examples of how you've handled requests or resolved issues in previous roles to illustrate your 'can do' attitude.
✨Familiarise Yourself with Retail Operations
As the role involves managing shop stock and operating a till system, brush up on your retail knowledge. Be ready to discuss any relevant experience you have in retail management or stock organisation, as this will be key to your success.
✨Prepare for Flexibility Questions
Given that the role requires weekend working hours, be prepared to discuss your availability and flexibility. Highlight any past experiences where you've successfully adapted to changing schedules or demands in your work.
