Senior Parts Advisor

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As a Senior Parts Advisor working at our Volkswagen dealership in Sheffield you will provide a fast and efficient parts supply to both internal and external customers, ensuring proactive selling and stocking of parts whilst delivering an exceptional customer experience.

It is our ambition to make JCT600 the best place to work. This is a fantastic opportunity to take the next step of your career with a business that is focussed on you and your development, whilst offering you a flexible, supportive, and fun working environment in which you can thrive!

Key Responsibilities will include:

• Dealing with customer requests (internal / external) to identify their needs and supply parts in a timely fashion, always ensuring the highest standard of courtesy and integrity.
• Stock management control daily to help in the smooth running of the department.
• Ensure the correct receipt and storage of incoming parts, pre-picking parts for workshop use.
• Carrying out stock control duties in line with Company and Brand policies such as PDRs, warranty and other supplier returns.
• Regularly liaising with the manufacturer to help deliver the “best place to shop” for all our customers.

Qualifications:-

• A customer centric approach, always striving to deliver service above customer expectations.
• Strong attention to detail with an organised and methodical approach.
• Proven experience in a Parts environment is desirable but not essential, key is a enthusiasm and a willingness to learn!
• A flexible and dynamic approach with the ability to adapt to changing priorities.
• Strong team player with good interpersonal skills.
• Driving licence is preferable due to the nature of the role.

Why join JCT600 and what is in it for you?

As part of our ambition to be best place to work, we offer:

• A life assurance plan and a company pension subject to T&C’s.
• 26 days annual leave, increasing to 28 days at 5 years’ service and 30 days at 10 years’ service (from 1st July 2022) plus bank holidays.
• Flexible working policies.
• 26 weeks paid maternity leave and 4 weeks paid paternity leave.
• A range of training and leadership development programmes.
• Colleague referral scheme worth up to £1000 per referral.
• Preferential Service Rates (This includes family and friends)
• Long service reward and Loyalty incentives.

Read more about our

Our Ambition:

At JCT600 we don’t want to be the biggest, we just want to be the best. For our colleagues, this means being the best we can be – every day, every week, every month. As a family business, with over 75 years of experience, we go all out to deliver the best customer experience and we do the same for our colleagues… we\’re proud to be trusted with our team\’s careers and our experience means we know the best ways to help you succeed, no matter what success looks like for you. We think it\’s crucial that everyone knows what\’s expected and is trusted to deliver it, we believe everyone\’s voice matters, and when you bring your values to the table, it makes us stronger. We love to embrace our differences – JCT600 is our home from home.

Together, we aim to be the best every day, creating an experience that sets us apart. In an industry that\’s always changing, we\’re always pushing ourselves to be better and celebrate each person\’s journey along the way.

When you join JCT600, you don’t just join a business, you become part of the JCT600 family – you’re always a name, never a number.

JCT600 provides equal opportunity to all candidates and employees. Integral to our values is our commitment to supporting diversity and inclusion for each and every colleague and all qualified candidates will receive consideration without regard to gender, ethnicity, pregnancy, religion, age, disability status, marital status, sexual orientation, gender identity or expression.

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