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- Tasks: Engage with customers, process foreign exchange transactions, and provide travel money advice.
- Company: Travelex is a leading provider of foreign exchange services, operating globally since 1976.
- Benefits: Enjoy flexible hours, employee discounts, wellness programmes, and up to 25 days holiday.
- Why this job: Join a dynamic team, make a difference in customer experiences, and explore limitless career opportunities.
- Qualifications: Great communication skills and a desire to succeed are essential; no prior experience required.
- Other info: We value diversity and are an equal opportunity employer.
The predicted salary is between 20000 - 30000 £ per year.
Working Patterns: This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday.
A wide range of insurances such as Private Medical, Dental and Critical Illness. It also includes discounted products such as Health Checks (Screens), Allergy + Intolerance and Other Health Tests.
Employee wellness programmes that offer guidance and tips on all aspects of wellbeing such as physical, mental and financial.
A wide range of employee discounts provided by Bravo Benefit
Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime
25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to sell days
Opportunity to earn a monthly bonus on top of base salary for hitting targets
Pension with a great Pension Provider – Scottish Widows.
Exchange your job for a new career with limitless destinations at Travelex.
Travelex attributes its success and growth down to its hard-working people. It’s their desire to deliver exception results, service, and positive experiences to our customers every day that sets us apart from the rest. If you identify yourself as someone who truly cares about providing exemplary service, loves to travel and enjoys sharing your knowledge and experience with others then we want you as our next Travel Service Partner (RSA).
As an integral part of the Asda Team, you will be placed at the heart of a bustling Retail environment, supporting our retail customers with their Foreign Exchange options and ensuring that their travel experience starts off in the best way possible.
What will you be doing?
Nurturing and forming relationships with customers to gain a better understanding of their travel
Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services
Engaging with customers to process all foreign exchange transactions accurately and efficiently.
Delivering on key performance goals both procedural, operational and customer focused
Utilising your keen eye for detail to process daily online FX request and deliveries
Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures
What do I need to have?
Great Communicator – You’ll find talking with people and building relationships comes naturally to you. You’ll not only be a great talker, but a good listener who is understanding of people and their needs.
Desire to succeed – You’ll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.
Please note, as part of the onboarding process, you will be required to clear our reference check company standards. We have a dedicated team who will support you through this process.
About Travelex
We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money. Our mission is to simplify our customers’ access to international money, however and whenever.
Exciting? We think so! Your journey starts here, so take the first step to become part of the Travelex Team by clicking apply!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
About Us
Founded in 1976, Travelex has grown to become one of the market leading specialist providers of foreign exchange products, solutions and services, operating across the entire value chain of the foreign exchange industry in more than 20 countries. We have developed a growing network of over 900 ATMs and more than 1,100 stores in the some of the world’s top international airports and in major transport hubs, premium shopping malls, high street locations, supermarkets and city centres.
Travelex has built a growing online and mobile foreign exchange platform, and we also process and deliver foreign currency orders for major banks, travel agencies and hotels worldwide. In addition, we source and distribute large quantities of foreign currency banknotes for customers on a wholesale basis – including for central banks and international financial institutions. We also offer a range of remittance and international money transfer products around the world.
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Retail Sales Assistant employer: Travelex Deutschland Gmbh
Contact Detail:
Travelex Deutschland Gmbh Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Familiarise yourself with foreign exchange products and services. Understanding the basics of currency exchange will not only boost your confidence but also help you engage more effectively with customers, showcasing your expertise.
✨Tip Number 2
Demonstrate your communication skills in person. When you get the chance to meet with potential employers or during interviews, show that you can build rapport easily. Practice active listening and responding thoughtfully to questions.
✨Tip Number 3
Highlight your flexibility and willingness to work varied shifts. Since this role requires adaptability, be prepared to discuss your availability and how you can fit into their scheduling needs during the interview.
✨Tip Number 4
Showcase your passion for travel and customer service. Share personal experiences related to travel and how they have shaped your understanding of customer needs, making you a perfect fit for the Travel Service Partner role.
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail and customer service. Emphasise any previous roles where you engaged with customers, processed transactions, or worked in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing excellent customer service. Mention your ability to build relationships and your enthusiasm for the travel industry, as these are key attributes for the Retail Sales Assistant role.
Highlight Flexibility: Since the job requires flexibility in working hours, make sure to mention your availability and willingness to work various shifts. This shows that you are adaptable and ready to meet the company's needs.
Showcase Communication Skills: In both your CV and cover letter, provide examples of how you've effectively communicated with customers in the past. Highlight your listening skills and ability to understand customer needs, as these are crucial for the role.
How to prepare for a job interview at Travelex Deutschland Gmbh
✨Show Your Communication Skills
As a Retail Sales Assistant, you'll need to demonstrate your ability to communicate effectively. Practice active listening and be prepared to share examples of how you've built relationships with customers in the past.
✨Highlight Your Flexibility
Since the role requires flexibility in working hours, be ready to discuss your availability and willingness to adapt to different shifts. Mention any previous experiences where you successfully managed varying schedules.
✨Demonstrate Your Customer Service Passion
Travelex values exemplary service, so convey your enthusiasm for helping customers. Share stories that showcase your dedication to providing excellent service and how it positively impacted customer experiences.
✨Prepare for Performance Goals Discussion
Understand the key performance indicators relevant to the role. Be ready to discuss how you have met or exceeded targets in previous positions, and express your desire to contribute to Travelex's success.
