At a Glance
- Tasks: Help customers with foreign exchange needs and provide tailored advice.
- Company: Join Travelex, a top foreign exchange provider since 1976.
- Benefits: Enjoy flexible hours, private medical insurance, and employee discounts.
- Why this job: Be part of a dynamic team and make a positive impact on customers' travel experiences.
- Qualifications: Numerical skills and basic IT knowledge; training provided.
- Other info: Flexible shifts, monthly bonuses, and a supportive work environment.
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Tesco Travel Money Advisor – Tesco Walkden – Part Time
Job Type: Permanent
Hours per week: 24
Salary: £13 per hour + Monthly Bonus
Working Patterns: Flexible shifts between Monday to Sunday, with a monthly or weekly rota.
Benefits:
- A wide range of insurances including Private Medical, Dental, and Critical Illness, plus discounted health checks and tests.
- Employee wellness programs covering physical, mental, and financial wellbeing.
- Employee discounts via Bravo Benefit.
- Flexible hours, shift patterns, and opportunities for overtime.
- 25 days holiday (pro-rata), bank holidays, and options to buy or sell holiday days.
- Monthly bonus potential for meeting targets.
- Pension scheme with Scottish Widows.
Join Travelex and explore limitless destinations. We value our hardworking team who deliver exceptional service and experiences. If you care about providing excellent service, love travel, and sharing your knowledge, we want you as our next Travel Service Partner (RSA).
As part of the Tesco team, you\’ll support retail customers with foreign exchange, ensuring a smooth travel experience.
Responsibilities include:
- Building relationships with customers to understand their travel needs.
- Acting as a travel money ambassador, advising on Travelex products and services.
- Processing foreign exchange transactions accurately and efficiently.
- Meeting procedural, operational, and customer service goals.
- Handling online FX requests and deliveries with attention to detail.
- Adhering to legal, regulatory, and compliance standards.
Requirements:
- Excellent communication skills—able to talk and listen effectively.
- Motivated to succeed, make a difference, and care about customer impact.
Note: Successful candidates will need to pass reference checks.
About Travelex
Founded in 1976, Travelex is a leading provider of foreign exchange, with a global network and trusted brand. Our mission is to simplify access to international money for our customers.
Excited? Apply now and start your journey with Travelex!
We are an equal opportunity employer, valuing diversity and inclusion.
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Tesco Travel Money Advisor employer: Travelex Foreign Coin Services Limited
Contact Detail:
Travelex Foreign Coin Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Travel Money Advisor
✨Tip Number 1
Familiarise yourself with foreign exchange products and services, especially those offered by Travelex. Understanding the nuances of currency exchange will help you engage confidently with customers and demonstrate your expertise during the interview.
✨Tip Number 2
Practice your numerical skills, as you'll need to handle cash and currency transactions accurately. Consider doing some mock exercises or using online resources to sharpen your abilities before the numerical test in the interview.
✨Tip Number 3
Prepare for the online interview by brushing up on your communication skills. Think about how you can build rapport with customers and be ready to share examples of how you've successfully interacted with clients in the past.
✨Tip Number 4
Research Tesco's values and customer service philosophy. Being able to align your answers with their mission during the interview will show that you're a good fit for the team and understand the importance of excellent customer service.
We think you need these skills to ace Tesco Travel Money Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and candidate requirements for the Tesco Travel Money Advisor position. Tailor your application to highlight relevant skills and experiences.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience in customer service, numerical proficiency, and any relevant IT skills. Use bullet points for clarity and focus on achievements that demonstrate your ability to meet targets.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work at Tesco and how your skills align with the responsibilities of a Travel Service Partner.
Prepare for the Interview: Anticipate questions related to customer service scenarios and numerical tasks. Practice articulating your thought process and problem-solving skills, as these will be crucial during the online interview and numerical test.
How to prepare for a job interview at Travelex Foreign Coin Services Limited
✨Brush Up on Your Numerical Skills
Since the role involves handling cash and currency, it's crucial to be comfortable with numbers. Practise basic calculations and ensure you can quickly and accurately process transactions.
✨Know Your Travel Money Products
Familiarise yourself with the various foreign exchange products and services offered by Travelex. Being able to discuss these confidently will show your enthusiasm and preparedness for the role.
✨Demonstrate Excellent Communication Skills
As a Travel Service Partner, building relationships with customers is key. Prepare examples of how you've successfully communicated with customers in the past, highlighting your ability to listen and provide tailored advice.
✨Prepare for the Online Interview
The online interview will include a numerical and accuracy test. Make sure to practise similar tests beforehand to boost your confidence and ensure you're ready to showcase your skills.