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- Tasks: Lead and manage Supported Housing services for young people, ensuring high standards and customer satisfaction.
- Company: Join Stonewater, a leading housing provider dedicated to transforming lives through quality homes and services.
- Benefits: Enjoy a home-based role with flexible travel, plus opportunities for professional growth and development.
- Why this job: Make a real impact in young people's lives while working in a supportive and innovative environment.
- Qualifications: Experience in managing supported housing, strong leadership skills, and knowledge of relevant policies required.
- Other info: This role requires registration as Ofsted Nominated Individual and participation in an on-call rota.
The predicted salary is between 28800 - 42000 £ per year.
Overview
Make a real difference with Stonewater. At Stonewater, we\\\’re on a mission to be the go-to provider for young people and to support individuals with mental health needs. We\\\’re looking for a passionate, driven, and visionary leader to help us deliver life-changing services that put young people at the heart of what we do.
As our Supported Housing Operations Manager, you\\\’ll lead across a group of supported living services and shape vibrant, inclusive services that champion co-production, unlock sustainable futures, and give young people the best possible start in life.
What You\\\’ll Be Doing
- Lead and inspire Service Managers to deliver outstanding services
- Drive operational excellence across supported living schemes within your portfolio
- Build strong, strategic partnerships with local stakeholders to create real impact
- Champion high standards of customer satisfaction and achieve key performance targets
- Bring fresh ideas and energy to our work with young people and our wider supported living offer
Your portfolio may include schemes across Dorset, Devon, Oxfordshire, Wiltshire, and Gloucestershire. This is a home-based role with regular travel to sites, so flexibility is essential as our services continue to grow. The successful applicant will be required to register as our Ofsted Nominated Individual and take part in an on-call rota.
What We\\\’re Looking For
- Proven experience in managing Supported Living services
- A confident leader with a clear vision for innovative, sustainable service delivery
- Strong budgeting, performance management, and stakeholder engagement skills
- A natural collaborator who thrives on partnership working
- Someone who\\\’s self-motivated, organised, and able to juggle multiple priorities
- Knowledge of Health & Safety, safeguarding, and best practice in supported housing
- A track record of securing service growth and delivering successful contracts
Requirements
- Appointment to this role is subject to a satisfactory Disclosure and Barring Service (DBS) check, satisfactory references, and possession of a valid Right to Work document
Stonewater reserves the right to close the vacancy early if adequate quality applications are received prior to the current closing date.
Discover Stonewater
Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market.
We are a Disability Confident Employer and are working towards accreditation as a Disability Confident Leader. We have also achieved accreditation as an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation for Menopause Friendly status.
Are you ready to #DiscoverStonewater?
Video note: https://youtu.be/FBkEEaTzRsI?si=rl4EF6MCCn8AgWS0
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Supported Housing Operations Manager employer: Edgy Design Studio - Goedgy.com
Contact Detail:
Edgy Design Studio - Goedgy.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supported Housing Operations Manager
✨Tip Number 1
Familiarise yourself with the latest government policies and funding frameworks related to supported housing. This knowledge will not only help you understand the sector better but also demonstrate your commitment and expertise during discussions with potential employers.
✨Tip Number 2
Network with professionals in the supported housing sector. Attend relevant conferences, workshops, or local community events to build relationships with key stakeholders. This can open doors for opportunities and provide insights into what organisations like Stonewater are looking for.
✨Tip Number 3
Showcase your leadership skills by volunteering for roles that require team management or project oversight. This experience will be invaluable when discussing your ability to lead and develop teams in your application process.
✨Tip Number 4
Research Stonewater's current initiatives and values. Understanding their mission and how they operate will allow you to tailor your approach and demonstrate how your personal values align with theirs, making you a more attractive candidate.
We think you need these skills to ace Supported Housing Operations Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the Supported Housing Operations Manager. Highlight your relevant experience in managing supported housing and leading teams in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your leadership skills, budget management experience, and any achievements related to key performance indicators.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting young people and your vision for service delivery. Use specific examples from your past roles to demonstrate how you can contribute to the organisation's mission.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Edgy Design Studio - Goedgy.com
✨Show Your Passion for Young People's Services
Make sure to express your genuine passion for delivering services that benefit young people. Share any relevant experiences or initiatives you've been involved in that demonstrate your commitment to co-production and co-design.
✨Highlight Your Leadership Experience
Discuss your previous leadership roles, particularly in supported housing. Be prepared to provide examples of how you've successfully managed teams and driven high-performance cultures in past positions.
✨Demonstrate Strategic Partnership Skills
Prepare to talk about your experience in building and maintaining relationships with local partners. Highlight specific instances where your collaboration led to successful outcomes, showcasing your ability to work strategically.
✨Be Ready to Discuss Budget Management
Since managing budgets is a key part of the role, come equipped with examples of how you've effectively managed financial resources in previous roles. This will show your understanding of the financial aspects of supported housing operations.
