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- Tasks: Lead and manage Supported Housing services for young people, ensuring high standards and customer satisfaction.
- Company: Join Stonewater, a leading housing provider dedicated to transforming lives through quality homes and services.
- Benefits: Enjoy a home-based role with flexible travel, plus opportunities for professional growth and development.
- Why this job: Make a real impact in young people's lives while working in a supportive and innovative environment.
- Qualifications: Experience in managing supported housing, strong leadership skills, and knowledge of relevant policies required.
- Other info: This role requires registration as Ofsted Nominated Individual and participation in an on-call rota.
The predicted salary is between 28800 - 42000 £ per year.
We aspire to be the provider of choice for Young People so we are looking for a colleague with a genuine passion for delivering great Young Peoples services that offer opportunities for co-production and co-design, sustainable employment, training and education opportunities and doing all that we can to make sure young people have the best start in life.
As our Supported Housing Operations Manager, you will oversee a group of our Supported Housing services. We offer accommodation support services for Young People, those with mental health needs and learning disabilities. You will provide day to day leadership, operational management and strategic direction to Service Managers. We want you to ensure that we deliver high standards of customer satisfaction and that key performance indicators are achieved. We know that partnership work is key, so we want a leader who is able to build and maintain relationships with local partners to make amazing things happen!
You will drive and champion a strengths-based service delivery model across all your services, promoting inclusive communities that deliver a person-centred response and engage with local initiatives, providing opportunities for customers to participate within the service and the local community. More than anything we want you to bring your energy and ideas to Stonewater and the Young People that we support, and deliver innovative, impactful services that are fit for the future.
This is a Home Based role with frequent travel to services within your portfolio area, which will cover schemes in Dorset, Devon, Oxfordshire, Wiltshire, Gloucestershire.
As we are constantly growing our support offer, we expect a degree of flexibility in travel locations.
The successful applicant will be required to register as our Ofsted Nominated Individual and take part in an on-call rota.
The Ideal Candidate Will Have
- Experience of managing Supported Housing and of managing and developing teams and individuals.
- Strong leadership skills with a clear vision for innovative, creative and viable service delivery.
- Experience of managing budgets.
- Experience of achieving key performance indicator targets and embedding a high-performance culture.
- Demonstrable strategic partnership working and stakeholder management, with experience of developing and delivering high performing contracts.
- Comprehensive knowledge of national government policy and relevant funding frameworks in relation to supported housing, and the ability to identify what excellence looks like within and outside of the sector.
- Exceptional communication skills with the ability to produce clear and concise reports on a range of issues.
- Self-motivation with the ability to manage concurrent projects at any one time.
- Knowledge of Health & Safety and good practice.
Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document.
Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.
Discover Stonewater
Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme.
Our mission is to provide quality homes and services for people whose needs are not met by the open market.
Were looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform peoples lives.
We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation
Are you ready to#DiscoverStonewater?
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Supported Housing Operations Manager employer: Edgy Design Studio - Goedgy.com
Contact Detail:
Edgy Design Studio - Goedgy.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supported Housing Operations Manager
✨Tip Number 1
Familiarise yourself with the latest government policies and funding frameworks related to supported housing. This knowledge will not only help you understand the sector better but also demonstrate your commitment and expertise during discussions with potential employers.
✨Tip Number 2
Network with professionals in the supported housing sector. Attend relevant conferences, workshops, or local community events to build relationships with key stakeholders. This can open doors for opportunities and provide insights into what organisations like Stonewater are looking for.
✨Tip Number 3
Showcase your leadership skills by volunteering for roles that require team management or project oversight. This experience will be invaluable when discussing your ability to lead and develop teams in your application process.
✨Tip Number 4
Research Stonewater's current initiatives and values. Understanding their mission and how they operate will allow you to tailor your approach and demonstrate how your personal values align with theirs, making you a more attractive candidate.
We think you need these skills to ace Supported Housing Operations Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the Supported Housing Operations Manager. Highlight your relevant experience in managing supported housing and leading teams in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your leadership skills, budget management experience, and any achievements related to key performance indicators.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting young people and your vision for service delivery. Use specific examples from your past roles to demonstrate how you can contribute to the organisation's mission.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Edgy Design Studio - Goedgy.com
✨Show Your Passion for Young People's Services
Make sure to express your genuine passion for delivering services that benefit young people. Share any relevant experiences or initiatives you've been involved in that demonstrate your commitment to co-production and co-design.
✨Highlight Your Leadership Experience
Discuss your previous leadership roles, particularly in supported housing. Be prepared to provide examples of how you've successfully managed teams and driven high-performance cultures in past positions.
✨Demonstrate Strategic Partnership Skills
Prepare to talk about your experience in building and maintaining relationships with local partners. Highlight specific instances where your collaboration led to successful outcomes, showcasing your ability to work strategically.
✨Be Ready to Discuss Budget Management
Since managing budgets is a key part of the role, come equipped with examples of how you've effectively managed financial resources in previous roles. This will show your understanding of the financial aspects of supported housing operations.
