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For Companies At a Glance
- Tasks: Manage direct debits and rent verifications to support customers in maintaining their tenancies.
- Company: Join a supportive organisation dedicated to helping customers sustain their homes.
- Benefits: Enjoy flexible hours, learning opportunities, healthcare plans, and 25 days annual leave pro rata.
- Why this job: Make a real impact by promoting financial stability for customers while developing your skills.
- Qualifications: Experience in customer service and database management is essential; strong IT skills are a must.
- Other info: Part-time role with hybrid working options available, perfect for students balancing studies.
The predicted salary is between 17226 - 17226 £ per year.
Job Description
- Daily management of the DD process including setting up new DDs, amending DDs due…
ZIPC1_UKTJ
Income Assistant - Part time 6 month FTC employer: CHP
Contact Detail:
CHP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Income Assistant - Part time 6 month FTC
✨Tip Number 1
Familiarise yourself with the Universal Credit portal and the direct debit process. Understanding these systems will not only help you in the role but also show us that you're proactive and ready to hit the ground running.
✨Tip Number 2
Highlight any previous experience you have in customer-facing roles. We value strong communication skills, so be prepared to discuss how you've effectively managed customer relationships in the past.
✨Tip Number 3
Demonstrate your organisational skills by preparing examples of how you've successfully managed conflicting priorities. We want to see that you can handle pressure while maintaining accuracy in your work.
✨Tip Number 4
Showcase your IT skills by mentioning specific software or database management systems you've used. Being tech-savvy is crucial for this role, and we appreciate candidates who can adapt to new technologies quickly.
We think you need these skills to ace Income Assistant - Part time 6 month FTC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in database management and customer-facing roles. Use specific examples that demonstrate your organisational skills and ability to manage conflicting priorities.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Income Assistant role. Mention your understanding of the direct debit process and how you can contribute to promoting a rent on time culture.
Showcase IT Skills: Emphasise your strong IT skills by mentioning specific ICT systems you have used. Provide examples of how you have maintained accuracy in your work, especially in record-keeping and database management.
Highlight Customer Interaction Experience: Detail your experience in dealing with customers, particularly in resolving issues or managing payments. This will show your ability to support customers in sustaining their tenancies effectively.
How to prepare for a job interview at CHP
✨Show Your Customer Service Skills
Since the role involves dealing with customers directly, it's crucial to demonstrate your experience in customer-facing roles. Prepare examples of how you've successfully managed customer interactions and resolved issues in the past.
✨Highlight Your Organisational Abilities
The job requires excellent organisational skills, especially when managing conflicting priorities. Be ready to discuss specific instances where you've effectively prioritised tasks and met deadlines under pressure.
✨Familiarise Yourself with Direct Debit Processes
Understanding the direct debit process is key for this role. Brush up on how direct debits work, and be prepared to discuss any relevant experience you have in managing financial transactions or similar processes.
✨Demonstrate IT Proficiency
Strong IT skills are essential for this position. Be prepared to talk about your experience with database management and any ICT systems you've used. If possible, mention specific software or tools that relate to the job.
