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- Tasks: Engage with customers, identify parts, and achieve sales targets in a dynamic environment.
- Company: Join TPS, part of the Volkswagen Group, providing quality parts to garages nationwide.
- Benefits: Enjoy a motivating workplace with opportunities for learning and development.
- Why this job: Be part of a growing team that values customer service and relationship building.
- Qualifications: Proven sales experience, strong communication skills, and a passion for customer service required.
- Other info: Ideal for self-starters looking to thrive in a fast-paced sales environment.
The predicted salary is between 36000 - 60000 £ per year.
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Parts Sales Executive – Medway, Rochester
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Client:
MSX – TPS
Location:
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
f4740550a12e
Job Views:
30
Posted:
18.06.2025
Expiry Date:
02.08.2025
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Job Description:
About the Role
Who are TPS?
TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development.
Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide.
What will you be doing?
As a Parts Sales Executive you will be working with the Sales Manager and team to deliver and achieve the business plan and sales objectives of the Centre
- Achieve personal KPI‘s and revenue objectives with target customers
- Accurately identify parts to meet the customer sales requirements
- Utilise all product promotions effectively to achieve specific targets set
- Identify and leverage potential sales opportunities within customer base
- Maintain own product knowledge and awareness of competitor activity
- Build strong working relationships with customers through regular contact with them on the phone and via face to face visits
- Provide a high level of service to customers – through understanding their requirements, responding to requests, progressing orders and providing expert advice
- Provide timely communication to customer on their credit status
- Assist, liaise with and support the TPS Centre team to ensure good working relationships and delivery of excellent customer service
- Work with the Sales Manager and others to achieve sales targets and provide a joined-up approach to sales
- Handle incoming calls and customer enquiries within KPI’s, using the approved greeting
- Ensure the proper and accurate use of all systems to search and order parts
- Complete all required documentation accurately and promptly
- Deal with all cash and credit card transactions in line with TPS Guidelines in the Operations Manual
What are we looking for?
- A self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environment
- Confident and capable communicator with proven experience of selling in a fast paced and/or telesales environment
- Passion for providing a great customer service experience
- Excellent communication skills both verbally and written with the ability to build strong relationships with all key stakeholders
- A team player with the drive and determination to achieve individual and sales targets on a weekly & monthly basis
- Excellent attention to detail and accurate record-keeping
- IT literate, preferably with a good working knowledge of MS Excel
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Parts Sales Executive - Medway employer: MSX - TPS
Contact Detail:
MSX - TPS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Sales Executive - Medway
✨Tip Number 1
Familiarise yourself with the Volkswagen Group and its products. Understanding the specifics of the parts you will be selling can give you an edge in conversations with potential customers, showcasing your expertise and commitment to the role.
✨Tip Number 2
Network within the automotive industry, especially with professionals who have experience in B2B sales. Attend relevant events or join online forums to connect with others who can provide insights or even referrals for the Parts Sales Executive position.
✨Tip Number 3
Practice your communication skills, particularly in a sales context. Role-playing scenarios where you handle customer inquiries or objections can help you feel more confident during interviews and demonstrate your ability to build relationships.
✨Tip Number 4
Research TPS's recent developments and growth in the market. Being able to discuss their business model and how you can contribute to their success will show your genuine interest in the company and the role.
We think you need these skills to ace Parts Sales Executive - Medway
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Parts Sales Executive position. Tailor your application to highlight relevant experience and skills that align with what TPS is looking for.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your sales experience, particularly in B2B environments. Highlight any achievements related to sales targets and customer service, as these are crucial for this role.
Write a Strong Cover Letter: In your cover letter, express your passion for customer service and sales. Provide specific examples of how you've successfully built relationships and achieved sales targets in previous roles. Make sure to convey your enthusiasm for working with TPS and the Volkswagen Group.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is essential for the Parts Sales Executive role.
How to prepare for a job interview at MSX - TPS
✨Know Your Products
Familiarise yourself with the range of parts and products offered by TPS. Understanding the specifics of Volkswagen Group vehicles will help you answer questions confidently and demonstrate your expertise during the interview.
✨Demonstrate Sales Experience
Be prepared to discuss your previous sales achievements, particularly in a B2B environment. Highlight specific examples where you've met or exceeded sales targets, as this will show your capability to succeed in the role.
✨Showcase Customer Service Skills
Since the role involves building strong relationships with customers, be ready to share instances where you've provided exceptional customer service. Emphasise your ability to understand customer needs and respond effectively.
✨Prepare Questions
Have a few thoughtful questions ready to ask the interviewer about the company culture, team dynamics, and growth opportunities. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
