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- Tasks: Join our team to create unforgettable dining experiences and engage with guests daily.
- Company: The Queen at Chester Hotel is a historic venue offering luxury and exceptional service.
- Benefits: Enjoy employee discounts, free meals, wellbeing support, and a cycle to work scheme.
- Why this job: Be part of a vibrant team in a renowned hotel, enhancing guest experiences and building your career.
- Qualifications: A passion for hospitality, experience in the industry, and a positive, engaging personality are essential.
- Other info: This role offers a chance to work in a historic hotel with a rich heritage.
Social network you want to login/join with:
The Queen at Chester Hotel, Premier Collection By Best Western
Location:
Chester, United Kingdom
Job Category:
Other
–
EU work permit required:
Yes
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Job Reference:
668f0f604819
Job Views:
6
Posted:
12.07.2025
Expiry Date:
26.08.2025
col-wide
Job Description:
Food And Beverage Team Member
The Queen at Chester Hotel, Premier Collection By Best Western
Food & Beverage Team Member
The Opportunity
Are you ready to showcase your love for hospitality and create unforgettable guest experiences? Look no further! Our hotel food and beverage team is dedicated to providing exceptional service, and we\’re on the hunt for enthusiastic individuals to join us in delivering top-notch dining experiences.
What You\’ll Do:
- Set the Scene: Prepare the restaurant and bar for service, ensuring every detail meets our high standards of presentation.
- Be the Face of Our Hotel: Act as an ambassador for our brand, delivering exceptional hospitality that upholds our reputation.
- Engage & Enhance: Interact with guests, take their orders, and use upselling techniques to elevate their experience.
- Create a Welcoming Atmosphere: Bring your unique personality to the role, making guests feel right at home and putting smiles on their faces.
At our hotel, we believe our people are our greatest asset. If you have a passion for hospitality and enjoy creating positive guest experiences, we want you on our vibrant team!
- Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
- Shopping discounts – ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Free parking
The Ideal Candidate
- Contagious enthusiasm and sincere desire to create memorable guest experiences.
- A natural ability to engage with others and a genuine passion for the hospitality industry.
- Proven experience in a hospitality environment, preferably in hotel or restaurant operations.
- The ability to remain calm and composed in high-pressure situations.
- A self-starter with the capability to work independently without supervision.
- A positive outlook and approachable demeanor that exudes warmth and professionalism.
- A willingness to learn and a desire to develop within the role.
- An innate talent and self-assurance in your abilities, coupled with exceptional attention to detail.
If you possess these qualities, we encourage you to apply for this opportunity to be a part of our team and contribute to our mission of delivering outstanding hospitality experiences.
Hotel
Welcome to the original railway hotel. Since 1860, we’ve been creating wonderful experiences for discerning travellers. Situated at the gateway to Chester, we offer a stylish escape, a place to rest from your journey, and a luxurious, well-connected base to explore Chester and beyond.
Our hotel is renowned for its rich heritage and stunning public areas, where you can enjoy great food, afternoon teas, and signature cocktails. Don’t miss our hidden gem, the terrace, a tranquil oasis in the heart of the city.
Built opposite Chester station to serve first-class rail passengers, this hotel has an illustrious past. This magnificent brick and stucco Italianate building was considered the first skyscraper of its time. Since opening in 1860, it has hosted notable guests such as Charles Dickens, Cecil Rhodes, and Lillie Langtry.
All 218 bedrooms feature superfast Wi-Fi, a TV, and 24-hour room service. The hotel also offers 8 conference rooms, ideal for any event, meeting, or wedding.
About us
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
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Food And Beverage Team Member employer: The Queen at Chester Hotel, Premier Collection By Best Western
Contact Detail:
The Queen at Chester Hotel, Premier Collection By Best Western Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food And Beverage Team Member
✨Tip Number 1
Familiarise yourself with the hotel’s history and unique offerings. Knowing about The Queen at Chester Hotel's rich heritage and its special features, like the terrace and signature cocktails, will help you engage with guests and showcase your enthusiasm for the role.
✨Tip Number 2
Practice your upselling techniques before the interview. Being able to confidently suggest menu items or specials can set you apart as a candidate who understands the importance of enhancing guest experiences.
✨Tip Number 3
Demonstrate your ability to remain calm under pressure by preparing examples from past experiences. Think of situations where you successfully managed busy service periods or handled difficult guests, as this will show your suitability for the fast-paced environment.
✨Tip Number 4
Showcase your passion for hospitality during your interactions with us. Whether it’s through your body language or the way you speak about your previous experiences, let your genuine enthusiasm shine through to make a lasting impression.
We think you need these skills to ace Food And Beverage Team Member
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the hospitality industry. Focus on roles where you've provided customer service, worked in food and beverage, or engaged with guests.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality. Mention specific experiences that demonstrate your ability to create memorable guest experiences and your enthusiasm for the role.
Highlight Key Skills: In your application, emphasise skills such as communication, teamwork, and attention to detail. These are crucial for a Food and Beverage Team Member and will help you stand out.
Showcase Your Personality: Let your personality shine through in your application. The hotel values a warm and approachable demeanour, so convey your enthusiasm and genuine desire to engage with guests.
How to prepare for a job interview at The Queen at Chester Hotel, Premier Collection By Best Western
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences where you created memorable guest interactions, as this will demonstrate your genuine interest in the role.
✨Prepare for Upselling Scenarios
Since upselling is a key part of the job, be ready to discuss how you would approach this with guests. Think of examples from past experiences where you successfully enhanced a customer's experience through recommendations.
✨Demonstrate Your Calm Under Pressure
The hospitality environment can be fast-paced and stressful. Prepare to share examples of how you've remained composed in high-pressure situations, showcasing your ability to handle challenges effectively.
✨Bring Your Unique Personality
The hotel values individuality, so let your personality shine during the interview. Share anecdotes that highlight your warmth and professionalism, as these traits are essential for creating a welcoming atmosphere for guests.
