R2R103210 - Co-ordination & Admissions Officer

An exciting opportunity has arisen for a Coordination and Admission Officer in the School Admissions Team, on a full time and fixed term contract (until December 2025). The School Admissions Team are responsible for delivering an effective and efficient admissions service to customers and schools and ensuring the best interest of children and families within the City are met.

As a Coordination and Admission Officer you be responsible for duties related to children’s access to education. This role carries out a range of diverse functions including the processing of application forms, verifying details on applications forms such as address/sibling, ranking applications according to the admission arrangements for each school, managing offers and refusals, managing vacancies in schools, coordinating admissions with schools and other local authorities, advising schools, advising parents, resolving complaints, providing accurate reports and information for casework, and many other related tasks outlined in the Job Description.

Please be aware that this role is office based.

What you’ll need to succeed:

To be successful in this role, you need to have experience working in a highly regulated environment, be able to work independently, as well as in a team and delivering identified tasks to strict timescales. You must have the ability to seek out and understand the needs of customers and the experience of being pro-active and working well in direct contact with customers. You must have experience of following processes while also applying knowledge and understanding to adapt to changing circumstances. Training in the overall responsibilities for this position will be provided, however transferable skills will be highly advantages. You will need to be highly organised and able to communicate effectively across all levels. You must to be able to work to deadlines, establish good relationships with clients, customers and staff and be responsible for accurate and timely data input, which is essential for this role.

As a Coordination and Admission Officer you will need to be able to keep clear, comprehensive and accurate records, run accurate reports, have good attention to detail and be able to communicate effectively in writing and in person.

Previous experience of working with schools and the public, experience working with statutory guidelines and use of Capita ONE/database would also be an advantage. You will need to have excellent customer service skills and will need to demonstrate listening skills and the ability to challenge where necessary with confidence and explain your reasoning. This post is demanding, challenging, vast and varied, and it is desirable that as well as experience of working with databases, communicating effectively with a wide range of people and you will also need to have experience of working within legal frameworks. Training will be provided however, this role requires an experienced candidate with a proven track record of working with legislation, with a drive for knowledge seeking and an attitude to regular reflection, review and improvement as legislation is updated. This is an excellent opportunity to make a difference.

What you’ll get in return:

When joining the council, you can enjoy a range of benefits including: 25 days annual leave, flexible working and excellent training and development opportunities. They are committed to ensuring that you are supported in this varied and challenging role with the appropriate level of training. A full list of benefits provided by Southend Council can be viewed on the "Why Work For Us?" tab.

What you need to do now:

If you are interested in this role, please click ‘apply online’ to forward an up-to-date copy of your CV.

Please note: Applications for this vacancy may close prior to the date advertised above so you are advised to apply as soon as you are able to.

All applicants for this role will require an enhanced DBS check.

The Council is an equal opportunities employer. We welcome applications, regardless of race, sex, disability, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, age or religion or belief.