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- Tasks: Ensure properties are secure, clean, and well-maintained while assisting tenants.
- Company: Join Nottingham Community Housing Association, a top-rated UK workplace dedicated to community care.
- Benefits: Enjoy flexible working hours, independence, and the chance to make a real impact.
- Why this job: Be a familiar face for tenants, tackling new challenges every day in a supportive environment.
- Qualifications: Experience in maintenance, good health and safety knowledge, and tech-savvy skills required.
- Other info: Interviews on August 11, 2025; we encourage diverse applicants to apply.
The predicted salary is between 24000 - 36000 £ per year.
We are seeking a dedicated Multi-Site Services Officer to join our team and provide a comprehensive caretaking service to residents of Nottingham Community Housing Association Ltd and other landlords. In this role, you will play a crucial role in ensuring the security, cleanliness, and upkeep of our properties, enhancing the quality of life for our tenants.
Responsibilities:
- Report emergency repairs and carry out minor repairs and limited decorative work.
- Liaise with our repairs department to progress major repair works and arrange access for contractors.
- Maintain security and upkeep of all properties, reporting concerns promptly.
- Monitor for indications of abandonment, anti-social behaviour, and fly tipping.
- Signpost tenants to appropriate services and sources of advice.
- Monitor the work of cleaning and grounds maintenance contractors.
- Conduct regular health and safety inspections and report any risks or repairs required.
Requirements:
We\’re looking for someone who knows their way around maintenance and repairs, and is comfortable using the tools and equipment that come with the job. It\’s important that you’ve got a good grasp of Health and Safety rules and have some background in caretaking or a similar role. Plus, you should be tech-savvy enough to handle basic gadgets like iPads, smartphones, and emails for reporting. Experience in keeping an eye on contractors\’ work and giving them feedback is a big plus. And of course, you’ve got to be great at managing your time and sticking to procedures and instructions.
Joining our team means enjoying the freedom of working independently, making positive changes in the lives of our customers. You\’ll have the flexibility of traveling around, never stuck in one place or the same office. Every day brings new challenges, and you\’ll be responsible for everything in your area, providing tenants with a familiar face to rely on for assistance.
This position is for 28 hours per week over four 7-hour days, with essential working days on Monday and Friday. Flexible working hours of 7 hours per day are between 08:30 and 18:30.
If you\’re passionate about making a difference in your community and have the skills and experience we\’re looking for, we\’d love to hear from you. Interviews will be held in Clifton, Nottingham on August 11, 2025.
NCHA was officially ranked as one of the UK’s best places to work. This year, we are very proud to have ranked as the 41st UK’s Best Workplace by Great Place to Work UK.
NCHA strives to be a welcoming and inclusive employer. We particularly welcome applicants from ethnic minority communities, LGBTQ+ communities, women, as they are currently under-represented within our workforce.
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Mobile Site Caretaker (MSO) employer: Nottingham Community Housing Association Ltd
Contact Detail:
Nottingham Community Housing Association Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Site Caretaker (MSO)
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Multi-Site Services Officer. Understanding the nuances of caretaking, such as emergency repairs and health and safety inspections, will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Showcase your experience with maintenance and repairs by preparing examples of past work. Be ready to discuss how you've handled similar tasks in previous roles, especially any feedback you've given to contractors.
✨Tip Number 3
Highlight your tech-savviness by mentioning any relevant tools or software you've used in previous jobs. Being comfortable with gadgets like iPads and smartphones is crucial for reporting and communication in this role.
✨Tip Number 4
Prepare to discuss your time management skills and how you prioritise tasks. Since this role involves working independently across multiple sites, demonstrating your ability to manage your time effectively will be key.
We think you need these skills to ace Mobile Site Caretaker (MSO)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Multi-Site Services Officer. Highlight your relevant experience in maintenance, repairs, and caretaking in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your knowledge of Health and Safety rules, as well as any experience with contractors and reporting tools.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for community service and your ability to work independently. Mention specific examples of how you've made a positive impact in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise to make a strong impression.
How to prepare for a job interview at Nottingham Community Housing Association Ltd
✨Show Your Maintenance Know-How
Be prepared to discuss your experience with maintenance and repairs. Highlight specific tools and equipment you are comfortable using, and share examples of past situations where you successfully handled repairs or maintenance tasks.
✨Demonstrate Health and Safety Awareness
Familiarise yourself with health and safety regulations relevant to caretaking. During the interview, be ready to explain how you ensure compliance with these rules in your previous roles, as this is crucial for the safety of tenants and properties.
✨Emphasise Your Tech Savviness
Since the role requires using gadgets like iPads and smartphones, be sure to mention your comfort level with technology. You might want to provide examples of how you've used technology to report issues or communicate effectively in past jobs.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, such as how you would handle a situation involving anti-social behaviour or a maintenance emergency. Think through potential scenarios and how you would respond to demonstrate your proactive approach.
