Product Guide (Sales Associate) – Seasonal Part-Time (M/W/D) – Manchester
Product Guide (Sales Associate) – Seasonal Part-Time (M/W/D) – Manchester

Product Guide (Sales Associate) – Seasonal Part-Time (M/W/D) – Manchester

Manchester Part-Time No home office possible
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At a Glance

  • Tasks: Be the face of Arc'teryx, delivering amazing experiences and sharing product knowledge with guests.
  • Company: Join a brand committed to sustainability and community, inspiring outdoor adventures.
  • Benefits: Enjoy flexible hours, a fun work environment, and opportunities for personal growth.
  • Why this job: Connect with nature, inspire others, and be part of a passionate team.
  • Qualifications: Passion for customer service, problem-solving skills, and a love for the outdoors.
  • Other info: Part-time role from September 2025 to January 2026, with a focus on inclusivity.

Your Opportunity at ARC\’TERYX:

We are looking for seasonal Product Guides to join our store!

You are the face of the brand on the retail floor, delivering an unforgettable experience to our guests. You are the inspiration behind our brand\’s evolution, as we continue to commit to bold objectives both in stores and in our communities

You are product-obsessed and seek any chance to get outside to experiment and learn firsthand how our product performs. You prioritize your connection with nature and celebrate others doing the same. You authentically share product knowledge with guests and recommend products based on their interests and needs.

You prioritize your own development, personally and professionally, and celebrate the achievements of others. You recognize that we create a better world, together.

As a Product Guide at Arc\’teryx, here\’s what you\’d be doing:

  • Delivering a best-in-class brand experience to our guests through sharing technical product knowledge and supporting with problem solving
  • Building a strong understanding of our products and seamlessly weaving this information into guest interactions in an authentic way
  • Championing Arc\’teryx as a brand ambassador both in-store and in the community
  • Developing your passions both in and out of the store with the support of the team
  • Supporting in elevating the guest experience by working with the store leadership team on projects and brand initiatives
  • Providing feedback on merchandising and in-store experience to help drive sales
  • Maintaining an open, collaborative relationship with your team and store leadership
  • Supporting with and participating in various store tasks as assigned by the leadership team
  • Answering store phones and responding to voicemails and store emails; on occasion, this could include responding on the Epicenter social media channels
  • Utilizing the Point-of-Sale system to accurately and efficiently process guest transactions, including warranties, Used Gear trade-ins, purchases, and returns
  • Receiving and unpacking boxes for inventory as required (boxes can weigh 5 – 30 lbs)
  • Are you our next Product Guide?

  • You are passionate about delivering exceptional customer service
  • You love to have fun at work, and hold yourself accountable to what is required of you
  • You are self-motivated, and enjoy problem solving
  • You remain highly flexible and adaptable when faced with ambiguity
  • You effectively balance autonomy and collaboration
  • You inspire breakthrough thinking and continuous improvement
  • You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right
  • Your passion for your work is paralleled by your passion for getting outside and living it
  • Details:

    Hours:

    Part Time – 10- 30 hours per week (2-4 days a week)

    Contract :

    Fixed-term contract from September 2025 to January 2026

    Expectations:

    All employees\’ availability must reflect the needs of the business, which may change from time to time. The Store Manager determines the availability needs (in partnership with the Regional Manager), and this schedule could include a combination of shift times, including mornings, evenings, and weekends.

    All employees are expected to be available to work \”Black Friday\” and from the second week of December until the end of the holiday season, to be defined each year based in part on the time period guests are permitted to return holiday merchandise, on an annual basis.

    You are fully accountable for and oversee the execution of all deliverables on the Product Guide Role and Responsibilities document

    Under the direction of the Store Leads, Store Manager and Assistant Manager, you perform/complete other additional projects, duties, and assignments as required and/or by request

    Equal Opportunity

    Arc\’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.

    Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.

    All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.

    Leave it Better

    We believe that the mountains transform us, that how we adventure matters, and that there\’s always a better way.

    Join us in creating positive change in ourselves, our communities, and the world.

    Live it. Get out there – the mountains make us better

    Disruptive evolution. In pursuit of better. Always.

    Commit. We set bold objectives and see them through. #J-18808-Ljbffr

    Product Guide (Sales Associate) – Seasonal Part-Time (M/W/D) – Manchester employer: ARC'TERYX

    At Arc'teryx, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture in Manchester. As a Product Guide, you'll not only engage with passionate outdoor enthusiasts but also have access to continuous personal and professional development opportunities, all while working in a supportive team environment that celebrates your achievements. Join us in our commitment to creating positive change and delivering unforgettable experiences to our guests, all while enjoying the unique advantages of working in a brand that values nature and community.
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    Contact Detail:

    ARC'TERYX Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Product Guide (Sales Associate) – Seasonal Part-Time (M/W/D) – Manchester

    ✨Tip Number 1

    Familiarise yourself with Arc'teryx products and their features. Spend time outdoors using similar gear to understand the product's performance, which will help you share authentic experiences with customers.

    ✨Tip Number 2

    Engage with the local outdoor community. Attend events or workshops related to outdoor activities to network and learn more about customer preferences, which can enhance your ability to connect with guests in-store.

    ✨Tip Number 3

    Showcase your passion for customer service by volunteering or working in roles that require strong interpersonal skills. This experience will demonstrate your commitment to creating memorable guest interactions.

    ✨Tip Number 4

    Be prepared to discuss your personal outdoor experiences during the interview. Sharing stories about how you've used outdoor gear can illustrate your product obsession and align with the brand's values.

    We think you need these skills to ace Product Guide (Sales Associate) – Seasonal Part-Time (M/W/D) – Manchester

    Exceptional Customer Service
    Product Knowledge
    Problem-Solving Skills
    Communication Skills
    Team Collaboration
    Adaptability
    Sales Techniques
    Point-of-Sale System Proficiency
    Inventory Management
    Passion for Outdoor Activities
    Time Management
    Flexibility
    Feedback and Improvement Mindset
    Social Media Engagement

    Some tips for your application 🫡

    Understand the Brand: Before applying, take some time to understand Arc'teryx as a brand. Familiarise yourself with their products, values, and commitment to sustainability. This knowledge will help you tailor your application and demonstrate your passion for the brand.

    Highlight Relevant Experience: In your CV and cover letter, emphasise any previous retail or customer service experience. Mention specific instances where you've delivered exceptional service or solved problems for customers, as this aligns with the role's requirements.

    Show Your Passion for the Outdoors: Since the role is product-obsessed and nature-focused, make sure to convey your love for outdoor activities. Share personal experiences that showcase your connection with nature and how it relates to the products you'll be selling.

    Tailor Your Application: Customise your cover letter to reflect the specific responsibilities and expectations outlined in the job description. Use keywords from the listing to demonstrate that you understand what the company is looking for in a Product Guide.

    How to prepare for a job interview at ARC'TERYX

    ✨Show Your Passion for the Outdoors

    Make sure to express your love for nature and outdoor activities during the interview. Share personal experiences that highlight how you connect with the outdoors and how this passion aligns with the brand's values.

    ✨Demonstrate Product Knowledge

    Be prepared to discuss specific products from Arc'teryx and how they perform in various conditions. This shows that you are product-obsessed and can authentically share knowledge with guests.

    ✨Emphasise Customer Service Skills

    Highlight your experience in delivering exceptional customer service. Provide examples of how you've solved problems for customers in the past, showcasing your self-motivation and adaptability.

    ✨Exhibit Team Collaboration

    Discuss your ability to work collaboratively with a team. Mention any past experiences where you contributed to a team project or supported colleagues, as this role requires maintaining open relationships with team members and leadership.

    Product Guide (Sales Associate) – Seasonal Part-Time (M/W/D) – Manchester
    ARC'TERYX
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    • Product Guide (Sales Associate) – Seasonal Part-Time (M/W/D) – Manchester

      Manchester
      Part-Time

      Application deadline: 2027-07-28

    • A

      ARC'TERYX

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