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- Tasks: Clean and present guest rooms to high standards while ensuring privacy.
- Company: Join Fairmont St. Andrews, a luxury 5-star hotel known for its stunning location and exceptional service.
- Benefits: Enjoy competitive pay, staff discounts, free meals, and access to gym and spa facilities.
- Why this job: Be part of a dynamic team that values guest experience and offers growth opportunities.
- Qualifications: Previous cleaning experience is a plus; strong organisational skills and reliability are essential.
- Other info: Shifts include days and weekends; must be eligible to work in the UK.
The predicted salary is between 24000 - 33600 £ per year.
Company Description
Fairmont St. Andrews encapsulates luxury and this experience begins and ends with our colleagues. Fairmont St Andrews is one of Scotland’s most iconic 5-star luxury hotels and resorts in the home of golf.
Our 213-bedroom property is located on the outskirts of St Andrews, boasting 2 championship golf courses and an award-winning spa and leisure facility. With multiple food and beverage venues on site, including our two AA Rosette Restaurant, St Andrews Clubhouse & Grill – serving the finest Scottish steak and seafood, we are able to offer our guests a world class experience for dining and leisure activities, right here on property.
Within 20 minutes from Leuchars Railway station and 35 minutes from Dundee, we are an easy commute from numerous Scottish destinations.
Job Description
What you will be doing:
- Daily cleaning of rooms, ensuring that all specified areas are cleaned and presented within the allocated time frame in line with our service standards
- Take ownership of guests privacy and be respectful of guests belongings, while completing stayover services to the required cleaning standard.
- Work independently and as a team to provide flawless service to all of our guests
- Go above and beyond to engage with guests and feel motivated to make their stay special
- Multi-task and work in a fast-paced environment
- Other duties as assigned
Qualifications
Your experience and skills include:
- Previous experience in a similar role is an asset
- Excellent organizational skills and time management
- Highly responsible and reliable
- Enthusiasm to develop your skills and knowledge
Your Team And Working Environment
- Working a fast-paced team environment
- Shifts will be during the day and weekend
- Must be legally eligible to work in the UK. The hotel is unable to assist candidates in obtaining UK work authorization
Our Commitment To Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Additional Information
What Is In It For You
- Competitive salary
- Staff shuttle service to/from St Andrews
- Complimentary staff canteen
- 50% off dining in our Food and Beverage outlets
- Employee rates for Spa treatments and green fees
- Access to gym and pool services
- Growth opportunities
- On-the-job training
- Regular social events
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Room Attendant employer: Fairmont Hotels & Resorts
Contact Detail:
Fairmont Hotels & Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Familiarise yourself with the Fairmont St. Andrews brand and its values. Understanding their commitment to luxury and guest experience will help you align your approach during interviews and interactions.
✨Tip Number 2
Highlight any previous experience in hospitality or cleaning roles when networking. Connect with current or former employees on platforms like LinkedIn to gain insights and potentially get a referral.
✨Tip Number 3
Prepare to discuss how you handle fast-paced environments and multi-tasking. Think of specific examples from past jobs where you successfully managed time and responsibilities, as this is crucial for a Room Attendant.
✨Tip Number 4
Show enthusiasm for personal development and learning new skills. Mention any relevant training or certifications you have, as well as your willingness to participate in on-the-job training offered by the hotel.
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping or similar roles. Emphasise your organisational skills, reliability, and any previous customer service experience to align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific aspects of Fairmont St. Andrews that attract you, such as their commitment to luxury service and guest satisfaction.
Highlight Relevant Skills: In your application, focus on skills that are crucial for a Room Attendant, such as time management, attention to detail, and the ability to work both independently and as part of a team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for this role.
How to prepare for a job interview at Fairmont Hotels & Resorts
✨Show Your Attention to Detail
As a Room Attendant, attention to detail is crucial. During the interview, highlight your ability to notice the little things that make a big difference in guest satisfaction. Share specific examples from your past experience where your meticulousness led to positive feedback.
✨Demonstrate Team Spirit
Working as part of a team is essential in this role. Be prepared to discuss how you collaborate with others and contribute to a positive work environment. Mention any experiences where teamwork helped you overcome challenges or improve service quality.
✨Emphasise Your Time Management Skills
The job requires efficient time management to meet cleaning standards within allocated time frames. Discuss how you prioritise tasks and manage your time effectively, perhaps by sharing a situation where you successfully handled multiple responsibilities.
✨Express Your Enthusiasm for Guest Engagement
Engaging with guests is key to making their stay special. Convey your passion for customer service and share examples of how you've gone above and beyond to enhance a guest's experience in previous roles. This will show your potential employer that you genuinely care about their guests.
