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- Tasks: Support vulnerable clients in hostels, conducting assessments and liaising with agencies.
- Company: Thames Reach is a leading London charity dedicated to ending street homelessness.
- Benefits: Enjoy 29 days holiday, pension contributions, wellbeing support, and career development opportunities.
- Why this job: Make a real impact on people's lives while growing your skills in a supportive environment.
- Qualifications: No prior experience needed; just bring your passion for helping others and strong communication skills.
- Other info: Join a top 100 UK Best Workplace and be part of a mission-driven team.
The predicted salary is between 24000 - 36000 £ per year.
Closing Date: 20/07/2025
Interview Date: 31/07/2025 and 01/08/2025
About Thames Reach
Our mission is to help vulnerable and homeless people to find decent homes, build supportive relationships and lead fulfilling lives. Our vision is to end street homelessness.
Thames Reach is a homelessness charity based in London, specialising in helping people with complex and multiple needs, including those associated with poor mental health and substance misuse. We manage a range of services, including street outreach, frontline hostels, day services, specialist supported housing and employment and skills schemes. Last year we helped more than 12,000 people.
Role Purpose
The Assistant Support Worker is a member of the service delivery team, working alongside Support Workers and Lead Workers. This is an entry level role which will give the post holder opportunities to develop the level of skills desired to progress to a Support Worker.
They will:
Conduct Risk Assessments, Needs Assessments and move-on plans with clients in the service.
Liaise with external agencies and councils to ensure clients are receiving appropriate support.
Increase numbers of client engagements and moving out within a set timeframe
Ensure the environment is safe, healthy, and reflective of our ethos and supports our client’s aims.
Be outcome focussed, fostering a culture of high performance and continual improvement on your and the team’s successes
They will be:
Outcome focussed.
Organised and efficient in your work
Excellent at communicating and problem solving.
Confident in supporting clients and engage with a range of partners.
Increase numbers of clients moving out within a set timeframe
Committed to developing your knowledge and skills.
We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:
Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
Pension – we contribute 6.5% to your pension when you contribute 1.5%.
Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
Life assurance – four times your annual salary and critical illness cover.
Other benefits including interest free season ticket and cycle to work loans.
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
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Assistant Support Worker - Hostels employer: Thames Reach Charity
Contact Detail:
Thames Reach Charity Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Support Worker - Hostels
✨Tip Number 1
Familiarise yourself with Thames Reach's mission and values. Understanding their commitment to ending street homelessness and supporting vulnerable individuals will help you align your approach during interviews and discussions.
✨Tip Number 2
Gain some practical experience in the field of support work or volunteering with vulnerable populations. This hands-on experience will not only enhance your skills but also demonstrate your commitment to the role and the organisation's mission.
✨Tip Number 3
Network with current or former employees of Thames Reach. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out during the selection process.
✨Tip Number 4
Prepare for the interview by thinking about specific examples from your past experiences that showcase your problem-solving skills and ability to engage with clients. Being outcome-focused is key, so be ready to discuss how you've achieved positive results in similar situations.
We think you need these skills to ace Assistant Support Worker - Hostels
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Assistant Support Worker position. Tailor your application to highlight how your skills and experiences align with the role.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, skills, and qualifications. Focus on any previous work or volunteer experience related to support work, homelessness, or social care.
Write a Strong Cover Letter: In your cover letter, express your passion for helping vulnerable individuals and your commitment to the mission of Thames Reach. Use specific examples to demonstrate your communication skills and problem-solving abilities.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Thames Reach Charity
✨Understand the Mission
Familiarise yourself with Thames Reach's mission to help vulnerable and homeless people. Be prepared to discuss how your values align with their vision of ending street homelessness, as this will show your genuine interest in the role.
✨Demonstrate Empathy
As an Assistant Support Worker, you'll be working with individuals facing complex challenges. Prepare examples from your past experiences that showcase your ability to empathise and support those in need, highlighting your communication skills.
✨Showcase Organisational Skills
The role requires being organised and efficient. Think of specific instances where you've successfully managed multiple tasks or projects. Be ready to explain how you prioritised your workload and ensured timely outcomes.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Practice responding to hypothetical situations related to client support and risk assessments, demonstrating your critical thinking and decision-making skills.
