Sales Associate

Sales Associate

London Full-Time 21600 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: As a Sales Associate, you'll create amazing customer experiences and drive sales.
  • Company: Join Michael Kors, a global fashion brand known for its creativity and style.
  • Benefits: Enjoy competitive pay, commission opportunities, and a clothing allowance.
  • Why this job: Be part of a dynamic team that values diversity and personal growth.
  • Qualifications: Bring enthusiasm for fashion and experience in fast-paced retail environments.
  • Other info: We celebrate inclusivity and are committed to creating a diverse workplace.

The predicted salary is between 21600 - 36000 £ per year.

For a copy of the Jimmy Choo California Consumer Privacy Act for applicants, employees and non-employee workers, please click here.

  • Providing exceptional standards of customer service surpassing customer expectations at every opportunity by following our Selling Ceremony
  • Demonstrating and reflecting the glamorous, luxury lifestyle image of Jimmy Choo through customer service, attitude, personal grooming, dress code and behaviour
  • Developing a detailed knowledge of the product including construction, materials, care and design in order to provide exceptional and knowledgeable customer service
  • Building, developing and maintaining your own client database ensuring repeat visits and customer loyalty
  • Resolving customer complaints promptly and successfully by investigating problems, developing solutions and making appropriate recommendations to the store management
  • Playing an active role in replenishing stock according to company procedures and policies
  • Maintaining effective stock controls to ensure continued stock supply and ensure stock record accuracy
  • Participating and supporting the team in stock takes as and when required
  • Attending and participating in all store meetings and training events as required ensuring good communication is maintained
  • Participating in, and representing Jimmy Choo during promotional events and activities
  • Actively ensuring merchandise presentation reflect VM standards and general tidiness and cleanliness of the boutique at all times
  • Contributing ideas and suggestions to the team in order to achieve improvements in all aspects of the boutique performance
  • Demonstrating a constant awareness and actively striving to achieve key performance indicators in order to increase boutique performance and reach individual and store targets
  • Actively implementing and following our required procedures, standards and policies as outlined in Retail Excellence and as communicated by the Company
  • Communicating all potential Health and Safety issues to the Store Manager and complies with Jimmy Choo Safety and Security procedures
  • Supporting the Store Manager and Assistant Manager in any back of house and administrative operations as requested
  • Demonstrating flexibility by supporting the store management in any other ad-hoc duties as might reasonably be required in the successful running of the boutique

Competencies and Experience Required:

  • Demonstrable success gained as a sales consultant within a luxury brand
  • Excellent communication skills both written and verbal
  • Additional languages would be beneficial
  • Demonstrable sales skills
  • Knowledge and understanding of the luxury market, customer service and fashion
  • Successfully able to handle multiple demands and competing priorities
  • Seeks opportunities to be proactive and pre-empt client needs
  • Demonstrates respect and politeness and regularly exceeds customer expectations
  • Shows innovation and initiative in setting customer care standards

Personal Attributes:

  • Enthusiastic, self-confident and self-motivated
  • Understand and represent the luxury lifestyle image of Jimmy Choo
  • Professionalism is maintained under all circumstances
  • Prepared to go the extra mile to achieve targets

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At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences .Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V

About Us

Established in 1996, Jimmy Choo is a global luxury brand with an empowered sense of glamour and a playfully daring spirit. Celebrated for its confident style and exceptional craftsmanship, Jimmy Choo is synonymous with the art of celebrity dressing and red-carpet style. The house’s innovative spirit meets time-honoured techniques in the form of exceptional collections spanning footwear, handbags, fragrance, a range of accessories and a growing men’s offering. Together, CEO Hannah Colman and Creative Director Sandra Choi have built a global powerhouse defined by glamour, optimism and joy.

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Sales Associate employer: Michael Kors

Michael Kors is an exceptional employer that fosters a vibrant and inclusive work culture, where creativity and collaboration thrive. As a Sales Associate, you will enjoy competitive compensation, an attractive commission scheme, and a clothing allowance, all while being part of a supportive team that encourages personal and professional growth. Located in a dynamic retail environment, you'll have the opportunity to engage with fashion enthusiasts and make a meaningful impact on customer experiences.
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Contact Detail:

Michael Kors Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales Associate

✨Tip Number 1

Familiarise yourself with Michael Kors' latest collections and brand ethos. Being knowledgeable about their products will not only help you in conversations but also show your genuine passion for the brand during interviews.

✨Tip Number 2

Demonstrate your sales skills by sharing specific examples of how you've successfully engaged customers in previous roles. Highlighting your ability to create exceptional customer experiences will resonate well with the hiring team.

✨Tip Number 3

Showcase your teamwork abilities by discussing instances where you've collaborated with colleagues to achieve common goals. This aligns perfectly with the role's emphasis on being a team player and contributing positively to the store environment.

✨Tip Number 4

Be prepared to discuss how you leverage technology in retail settings. Mention any experience with clientelling apps or tools, as this is crucial for maintaining client communication and driving sales in a fast-paced environment.

We think you need these skills to ace Sales Associate

Customer Service Skills
Sales Techniques
Product Knowledge
Communication Skills
Team Collaboration
Technological Proficiency
Time Management
Problem-Solving Skills
Adaptability
Passion for Fashion
Client Relationship Management
Positive Attitude
Fast-Paced Work Environment Experience
Attention to Detail

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what Michael Kors is looking for in a Sales Associate. Highlight key responsibilities and required skills that resonate with your experience.

Tailor Your CV: Customise your CV to reflect your passion for fashion and relevant sales experience. Use keywords from the job description to demonstrate that you are a perfect fit for the role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the brand and the role. Mention specific experiences that illustrate your ability to deliver exceptional customer service and work in a fast-paced environment.

Showcase Your Team Spirit: In your application, emphasise your ability to collaborate and inspire fellow team members. Provide examples of how you've worked effectively in a team to achieve results in previous roles.

How to prepare for a job interview at Michael Kors

✨Show Your Passion for Fashion

Make sure to express your enthusiasm for fashion during the interview. Share personal experiences or stories that highlight your love for the industry, as this will resonate with the values of Michael Kors.

✨Demonstrate Team Spirit

Since collaboration is key in this role, be prepared to discuss examples of how you've worked effectively in a team. Highlight any instances where you inspired or supported your colleagues to achieve common goals.

✨Familiarise Yourself with Technology

As the role requires leveraging technology for sales and customer experience, brush up on relevant clientelling apps and tools. Be ready to discuss how you’ve used technology in previous roles to enhance customer interactions.

✨Prepare for Customer Experience Scenarios

Think about how you would handle various customer service situations. Prepare to share specific examples of how you've provided exceptional customer experiences in the past, as this will demonstrate your capability as an MK Ambassador.

Sales Associate
Michael Kors
Location: London
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