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- Tasks: Join us as an Event Steward, welcoming visitors and ensuring event safety.
- Company: Stadium is dedicated to providing world-class customer service at major events.
- Benefits: Enjoy flexible casual work hours and competitive pay starting at £12.21 per hour.
- Why this job: Experience the thrill of working at exciting events like concerts and sports matches.
- Qualifications: No experience needed; just a good level of English and a calm demeanour under pressure.
- Other info: Must be over 18 to apply; training provided for all successful candidates.
We are looking for Event Stewards to work across Wolverhampton and the Midlands;and join us as partof our Event Stewardingteam. The successful candidate will have the opportunity to work at a multitude of events such as sporting events, concerts, and festivals, in particular Wolverhampton Wanderers, Derby County, Coventry City FC, Manchester United, Everton FCand more!
Stadium are always looking at upskilling our staff, to give them and our clients the best possible service we can!
Stadium serves its clients with one goal in mind – keeping people safe. We consistently achieve this goal through the three key parts of our business: Event Services, Training, and temporary Hostile Vehicle Mitigation (HVM). We pride ourselves on providing a world-class level of customer service and are looking for industry-leading experts to join us in experiencing working at what we like to call, the world\’s special moments!
Responsibilities include and are not limited to:
- Welcoming all visitors to the venue
- Dealing with any queries and offering additional information regarding the event
- Checking access passes (where applicable)
- Helping to direct flow of foot traffic
- Offer an excellent level of customer service to ensure the smooth running of the event
- Being the eyes and ears of the event and ensuring the safety team have the information they require
All skills below are advantageous however not essential as we will provide all training to support successful candidates:
- Experience working as an an Event Steward
- You must have a good level of verbal and written English
- The ability to react calmly in high pressured situations
- If you want to work as an SIA operative, please apply using the specific SIA job advert, this advert is specifically for Event Stewards.
Shift times will vary on each event, early and late shifts will be available.
All work is offered on a casual basis giving you flexibility to work around your current commitments.
Rate of pay:
Depending on the event you work, the hourly rate is£12.21
If you have previously worked as a customer service assistant, event steward, NVQ Level 2 spectator safety steward, car park marshal, traffic management operative, traffic attendant, hospitality host, front of house or any other relatable role please apply today with your CV attached!
Due to the nature of this role all applicants must be over 18 years of age.
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Event Steward (Wolverhampton) employer: Stadium Group
Contact Detail:
Stadium Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Event Steward (Wolverhampton)
✨Tip Number 1
Familiarise yourself with the venues and events in Wolverhampton and the Midlands. Knowing the layout of popular locations like Molineux Stadium or the local concert halls can give you an edge during interviews, as it shows your enthusiasm and preparedness for the role.
✨Tip Number 2
Network with current or former Event Stewards if possible. They can provide insights into the job and share their experiences, which can help you understand what the role truly entails and how to stand out as a candidate.
✨Tip Number 3
Demonstrate your customer service skills in any interactions you have before applying. Whether it's at a local event or in everyday situations, showing that you can handle queries and provide excellent service will highlight your suitability for the role.
✨Tip Number 4
Be prepared to discuss how you would handle high-pressure situations. Think of examples from past experiences where you remained calm and effective, as this is a key quality for an Event Steward and will impress during any discussions.
We think you need these skills to ace Event Steward (Wolverhampton)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience in customer service or event stewarding. Include specific roles you've held that demonstrate your ability to handle high-pressure situations and provide excellent service.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the events you'll be working at. Mention any previous experience with similar events and how you can contribute to the safety and enjoyment of attendees.
Highlight Relevant Skills: In your application, emphasise skills such as communication, problem-solving, and teamwork. These are crucial for an Event Steward, so make sure they stand out in your written materials.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Stadium Group
✨Show Your Customer Service Skills
As an Event Steward, you'll be the face of the event. Make sure to highlight any previous experience in customer service roles during your interview. Share specific examples of how you've handled difficult situations or provided exceptional service.
✨Demonstrate Calmness Under Pressure
Event environments can be hectic, so it's crucial to convey your ability to stay calm and composed. Prepare to discuss scenarios where you've successfully managed stress or high-pressure situations, showcasing your problem-solving skills.
✨Familiarise Yourself with the Events
Research the types of events you might be working at, such as football matches or concerts. Being knowledgeable about the venues and events will show your enthusiasm and commitment to the role, making you a more attractive candidate.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask questions about the role and the company. This not only shows your interest but also helps you understand what is expected of you as an Event Steward, ensuring you're well-prepared for the job.
