Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage retail stands on match days, ensuring excellent customer service and team coordination.
- Company: Join Sodexo Live!, a world-leading food and facilities management company with a vibrant culture.
- Benefits: Enjoy flexible working hours, career progression, and the chance to be part of exciting events.
- Why this job: Be part of unforgettable experiences at Nottingham Forest FC and develop your skills in a dynamic environment.
- Qualifications: Prior experience in hospitality is preferred; a passion for customer service is essential.
- Other info: Work during the 2025/26 Football Season, with opportunities for evening and weekend shifts.
Retail Stand Manager – £ per hour
Flexible working on Match Days and Non-Match Days (C&E Events), including evening & weekend shifts.
We are hiring Retail Stand Managers to join the team at Nottingham Forest Football Club.
Our experiences are unique, and so are our people. Bring personality, your background, and your desire for delighting others. In return, we’ll give you all you need to thrive. Because at Sodexo Live! We’re so much more.
Be part of something greater.
We currently have an opportunity for Retail Stand Managers to join our team for the 2025/26 Football Season. This role involves working at Matchdays and Non-matchdays, offering a great opportunity for driven individuals to succeed in a fast and innovative catering environment.
We seek outstanding, customer-focused individuals to join a world-leading food and facilities management company, which offers unrivalled opportunities for career progression. Previous experience in hospitality and a solid understanding of customer service are preferred.
If this sounds like you, apply now to join our team.
Job responsibilities include:
- Attending pre-match meetings with the Retail Manager
- Ensuring catering outlets are ready for service at the scheduled opening time
- Assisting Team Leaders when required
- Checking stock levels and documenting changes
- Completing stock checks and adhering to company policies and procedures
- Following Food Safety and Health & Safety protocols
- Completing necessary documentation
- Reporting staff issues to support their development
- Regularly inspecting designated catering outlets and cleaning after service
- Managing a team effectively
- Providing excellent customer service and handling complaints confidently
- Paying close attention to detail and working under pressure
- Experience in stadiums is preferred but not essential
- Experience in hospitality, bars, or catering venues
Sodexo Live!
We’re Experience Makers. We are go-getters, food enthusiasts, and community pillars.
At Sodexo Live!, build a career where ‘everyday’ is anything but normal. Our experiences and our people are unique. Bring your personality, background, and passion for delighting others. We’ll support you to thrive. Join a team that feels like family, acts with purpose, and fosters inclusivity. Thrive in your career while creating exceptional memories. After giving your best, you’ll return home knowing you’ve contributed to unforgettable moments. Because at Sodexo Live!, we’re so much more.
Be part of something greater.
Why choose Sodexo Live!?
We believe in making every moment count—for our guests and our team members. We take pride in delivering exceptional events at prestigious venues worldwide, making each event memorable. Whether at sports venues, cultural sites, corporate events, or social functions, you’ll be immersed in the action. Join us to bring people together, make a positive impact locally, and develop a long-term career in an inclusive environment. Sodexo Live! contributes to major events like Royal Ascot, the Tour de France, and the Rugby World Cup, and operates venues such as the Eiffel Tower Restaurants, Bateaux Parisiens, and the Royal Academy of Arts.
In the UK, venues include Fulham FC, the ACC Liverpool, and Edinburgh’s Signet Library.
Sodexo Live! is part of Sodexo, serving 100 million consumers daily across 56 countries with catering, facilities management, and related services. We focus on people’s essential needs, aiming to improve quality of life through tangible, everyday improvements that impact society and the planet.
#J-18808-Ljbffr
Retail Stand Manager - Match day employer: Sodexo Prestige Venues & Events
Contact Detail:
Sodexo Prestige Venues & Events Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Stand Manager - Match day
✨Tip Number 1
Familiarise yourself with Nottingham Forest Football Club and its culture. Understanding the club's values and what makes it unique will help you connect with the team during interviews and show your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience in hospitality or customer service during your conversations. Even if it's not directly related to sports, showcasing your ability to handle high-pressure situations and deliver excellent service can set you apart.
✨Tip Number 3
Network with current or former employees of Sodexo Live! or Nottingham Forest FC. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 4
Prepare for potential scenario-based questions that may arise during interviews. Think about how you would handle specific situations related to customer service or team management, as this role requires quick thinking and effective problem-solving skills.
We think you need these skills to ace Retail Stand Manager - Match day
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Retail Stand Manager. Highlight your relevant experience in hospitality and customer service in your application.
Tailor Your CV: Customise your CV to reflect your skills and experiences that align with the role. Emphasise any previous work in fast-paced environments, particularly in catering or hospitality settings.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and passion for customer service. Mention specific examples of how you've delighted customers in past roles and why you want to work at Nottingham Forest Football Club.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Sodexo Prestige Venues & Events
✨Show Your Passion for Customer Service
As a Retail Stand Manager, your role revolves around providing excellent customer service. Be sure to express your enthusiasm for delighting customers during the interview. Share specific examples from your past experiences where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Team Leadership Skills
This position requires effective team management. Prepare to discuss your leadership style and how you've successfully managed teams in previous roles. Highlight any experiences where you resolved conflicts or motivated your team to achieve goals.
✨Familiarise Yourself with Food Safety Regulations
Understanding food safety and health regulations is crucial in this role. Brush up on relevant policies and be ready to discuss how you would ensure compliance in a fast-paced environment. This shows your commitment to maintaining high standards.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills under pressure. Think of situations where you had to handle complaints or manage stock levels effectively. Practising these scenarios will help you respond confidently during the interview.
