Telemarketing Team Manager | Stockport, UK
Telemarketing Team Manager | Stockport, UK

Telemarketing Team Manager | Stockport, UK

Stockport Full-Time 42000 - 49000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and develop a remote telesales team to achieve sales targets.
  • Company: Global Payments is a Fortune 500 company revolutionising payment solutions for millions globally.
  • Benefits: Earn a competitive salary with uncapped commission and enjoy luxury incentives.
  • Why this job: Join a dynamic team and make a real impact in the payments technology landscape.
  • Qualifications: Proven experience in managing telesales teams and a passion for sales success.
  • Other info: This role offers significant career growth opportunities in a supportive environment.

The predicted salary is between 42000 - 49000 £ per year.

Telemarketing Team Manager

Global Payments, Inc. Stockport, United Kingdom

Global Payments, Inc. Stockport, United Kingdom

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Join Our Team as a Telesales Team Manager!

Are you a dynamic sales leader with a proven track record in managing high-performing telesales teams remotely? We\’re looking for an ambitious Telemarketing Team Manager to take charge of a growing team of appointment setters, driving performance, quality, and results for our field sales force.

Takepayments is a dynamic and rapidly growing company dedicated to providing top quality merchant services. We are the UKs most trusted payments provider with an outstanding 4.9 rating on Trustpilot. We are a part of the Global Payments Group who are a Fortune 500 company that offer a full range of configurable solutions that unify every aspect of commerce. We make it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.

Benefits of being our Telemarketing Team Manager:

  • £35k basic with Uncapped commission structure – the more your team delivers, the more you earn (OTE £70k+)
  • Opportunity for career growth within a dynamic and supportive team.
  • Access to incredible events and incentives, including once-in-a-lifetime experiences at luxury worldwide destinations
  • Join a collaborative, energetic, and supportive team environment

Responsibilities for our Telemarketing Team Manager:

  • Manage, coach and develop a team of circa 20-25 Telemarketing Advisors.
  • Achieve and exceed monthly sales targets and performance metrics.
  • Monitor productivity and drive KPIs to ensure consistent delivery of high-quality leads
  • Ensure the quality and qualification of all appointments set for field sales reps.
  • Conduct regular 1-2-1 coaching sessions, team meetings, and ongoing performance reviews.
  • Collaborate closely with internal teams to support a seamless sales process and outstanding customer experience.

Requirements for our Telemarketing Team Manager:

  • A motivated and target-driven leader with a passion for sales success
  • Demonstrable experience managing remote telesales/telemarketing teams in a high-paced environment.
  • A strong track record of exceeding team sales targets and driving performance through coaching.
  • Commercially astute with a strategic approach to planning and pipeline development.
  • Exceptional communication and interpersonal skills that inspire and influence teams.
  • Experience in Payment Solutions is advantageous, but not essential.
  • An energetic and enthusiastic attitude with a genuine passion for team development and results.

Ready to take the next step in your sales leadership career?
Apply now and become part of a high-performance team where your skills and results are truly rewarded.

#LI-Remote

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.

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Telemarketing Team Manager | Stockport, UK employer: Global Payments, Inc.

Global Payments, Inc. is an exceptional employer located in Stockport, UK, offering a vibrant work culture that fosters collaboration and innovation. As a Telemarketing Team Manager, you will benefit from a competitive salary with uncapped commission potential, alongside ample opportunities for career advancement within a supportive team environment. Join us to be part of a dynamic organisation that values your contributions and rewards your success with unique incentives and experiences.
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Contact Detail:

Global Payments, Inc. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Telemarketing Team Manager | Stockport, UK

✨Tip Number 1

Familiarise yourself with the latest trends in telemarketing and sales management. Understanding the current landscape will help you speak confidently about how you can lead a team effectively and drive results.

✨Tip Number 2

Network with professionals in the payments industry. Attend relevant events or join online forums to connect with others who can provide insights or even referrals that could help you stand out as a candidate.

✨Tip Number 3

Prepare to discuss your leadership style and how you've successfully managed remote teams in the past. Be ready to share specific examples of how you've driven performance and achieved targets.

✨Tip Number 4

Research Global Payments and Takepayments thoroughly. Understanding their values, mission, and the specifics of their services will allow you to tailor your approach and demonstrate genuine interest during any discussions.

We think you need these skills to ace Telemarketing Team Manager | Stockport, UK

Team Management
Sales Leadership
Coaching and Development
Performance Metrics Analysis
KPI Monitoring
Communication Skills
Interpersonal Skills
Remote Team Management
Strategic Planning
Pipeline Development
Target-Driven Mindset
Problem-Solving Skills
Customer Experience Focus
Motivational Skills
Adaptability in Fast-Paced Environments

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in managing telesales teams and achieving sales targets. Use specific metrics to demonstrate your success, such as percentage increases in sales or team performance.

Craft a Compelling Cover Letter: In your cover letter, express your passion for sales and team development. Mention your leadership style and how it aligns with the company's goals. Be sure to include examples of how you've driven performance in previous roles.

Highlight Relevant Experience: Emphasise any experience you have in the payments industry or similar sectors. If you have managed remote teams before, make that clear, as it's a key requirement for this role.

Showcase Communication Skills: Since exceptional communication is crucial for this position, consider including a brief section in your application that outlines your communication strategies and how they have positively impacted your teams in the past.

How to prepare for a job interview at Global Payments, Inc.

✨Showcase Your Leadership Skills

As a Telemarketing Team Manager, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully managed and motivated teams in the past, focusing on specific outcomes and improvements you've driven.

✨Know the Company and Industry

Familiarise yourself with Global Payments and the payments industry. Understanding their services and market position will help you articulate how your experience aligns with their goals and how you can contribute to their success.

✨Prepare for Performance Metrics Discussion

Be ready to discuss how you've achieved and exceeded sales targets in previous roles. Highlight your strategies for driving performance and how you monitor KPIs to ensure your team's success.

✨Emphasise Coaching and Development Experience

Since the role involves coaching and developing a team, prepare to share your approach to training and mentoring. Discuss any specific techniques or tools you use to enhance team performance and individual growth.

Telemarketing Team Manager | Stockport, UK
Global Payments, Inc.
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