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For Companies At a Glance
- Tasks: Lead a team to ensure smooth operations and exceptional customer service in a vibrant workspace.
- Company: Join Regus, the world's largest workspace network, dedicated to helping businesses thrive.
- Benefits: Enjoy a competitive salary, flexible work options, and opportunities for personal growth.
- Why this job: Be part of a dynamic team that values creativity, collaboration, and community engagement.
- Qualifications: Experience in hospitality or events, strong communication skills, and a knack for multitasking.
- Other info: Work permit required for non-passport holders; apply through the official channel.
The predicted salary is between 28800 - 43200 £ per year.
Community Sales Manager, Tunbridge Wells
Client:
IWG plc
Location:
Tunbridge Wells, United Kingdom
Job Category:
Other
–
EU work permit required:
Yes
Job Reference:
9fce4f6ab434
Job Views:
5
Posted:
12.07.2025
Expiry Date:
26.08.2025
Job Description:
Your job, your way
Community Sales Manager
Please note, you will be employed by a Regus Franchise Owner.
At Regus, we’ve built the world’s largest workspace network so that our customers can work better, faster, happier. Join the team in one of our business centres. Promote our products and services to new and existing customers. Bring more freedom to more people and businesses. And you’ll be able to work better, faster and happier too.
The opportunity
As a Community Sales Manager, you’ll be responsible for the smooth running of your Regus centre. You’ll motivate your team to create a great working environment to ensure customer satisfaction and retention.
A typical day at Regus
You start the day with an informal team talk over coffee, to plan the day and make sure everyone’s prepared.
With one eye always on reception, you see members turning up and also the first meeting rooms guests arriving. You welcome them and take them to their meeting room, show them the facilities and help them set up their WiFi connections and AV system for their presentation.
Later you have a meeting to learn more about a new member and get to understand his business needs. You think about the other businesses in the centre and how you might be able to introduce him to a couple that may be of interest at the networking event later in the week.
A large company is taking a whole floor of the centre and is moving in next week. You run through the move in detail with the reception team, ensuring the welcome kit is prepared, and all badges and keys are ready for handing over.
At lunchtime a couple walk in enquiring about coworking membership. Your colleague from sales is on their lunch break so you offer them a coffee and give them a tour of the centre, explaining all the benefits of Regus membership.
Later in the afternoon you host a monthly operations meeting for Community Sales Managers from your local cluster of centres, along with the regional Operations Manager. After the meeting you do a final walk around the building, speaking with members, asking how their day went as they start to wind down and head for home.
About you
We’re looking for someone who has the experience and aptitude to manage a smooth running operation. You’ll need to be an accomplished multitasker, able to pre-empt issues before they become problems, and keep a team motivated and focused on service excellence. You also need to be:
- A good communicator, used to dealing with customers – ideally in the hospitality or events industry
- Confident, approachable and able to build strong relationships with customers
- A great manager, who leads by example and knows how to motivate and inspire a team
- Happy taking ownership of problems and finding ways to solve them
- Positive, enthusiastic and able to adapt to fast-changing situations
- Confident using MS Office and other basic IT packages
In addition, you will:
- Manage the day to day running of the centre, focusing on exceptional customer service
- Inspire your team of associates, developing their skills to get the best from each team member
- Promote your centre to new customers and show them how flexible workspace could enhance their business
- Generate leads by delivering engaging networking events within your community
What we offer
On top of a competitive salary package you’ll enjoy:
Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.
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Created on 12/07/2025 by TN United Kingdom
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Community Sales Manager employer: IWG plc
Contact Detail:
IWG plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Sales Manager
✨Tip Number 1
Familiarise yourself with the Regus brand and its offerings. Understanding their products and services will help you engage effectively with potential customers and demonstrate how their flexible workspace solutions can benefit businesses.
✨Tip Number 2
Network within your local business community. Attend events and connect with local entrepreneurs to build relationships that could lead to new customer opportunities for the Regus centre.
✨Tip Number 3
Showcase your leadership skills by discussing past experiences where you've successfully motivated a team or improved customer satisfaction. This will highlight your ability to manage the day-to-day operations of the centre.
✨Tip Number 4
Prepare to discuss how you would handle specific challenges in a community sales environment. Think about scenarios like managing customer complaints or coordinating events, as this will demonstrate your problem-solving abilities.
We think you need these skills to ace Community Sales Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and customer service, particularly in the hospitality or events industry. Use specific examples that demonstrate your ability to manage a team and deliver exceptional customer service.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Community Sales Manager role. Mention how your skills align with the job requirements, such as multitasking, problem-solving, and relationship-building. Share a brief story that showcases your leadership style.
Showcase Your Communication Skills: Since the role requires strong communication abilities, ensure your application is well-written and free of errors. Use clear and concise language to convey your points effectively, demonstrating your ability to communicate professionally.
Highlight Your Community Engagement: Discuss any previous experience you have in generating leads through networking events or community engagement. This will show your potential employer that you understand the importance of building relationships within the community.
How to prepare for a job interview at IWG plc
✨Show Your Customer Service Skills
As a Community Sales Manager, you'll be dealing with customers regularly. Be prepared to share examples of how you've provided exceptional customer service in the past, especially in hospitality or events.
✨Demonstrate Leadership Qualities
Highlight your experience in leading and motivating teams. Discuss specific instances where you inspired your team to achieve goals or improve service quality, as this role requires strong management skills.
✨Prepare for Multitasking Scenarios
This position involves juggling multiple tasks at once. Think of examples from your previous roles where you successfully managed several responsibilities simultaneously, and be ready to discuss how you prioritise effectively.
✨Familiarise Yourself with Regus Products
Research Regus and its offerings before the interview. Understanding their products and services will allow you to speak confidently about how you can promote them to potential customers.
