Housing & Support Officer

Housing & Support Officer

Wokingham Full-Time 22000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support clients in developing independence and managing housing activities.
  • Company: Transform Housing & Support empowers vulnerable individuals across Surrey and beyond.
  • Benefits: Enjoy 28 days leave, flexible working, training opportunities, and life assurance.
  • Why this job: Make a real difference in people's lives while enjoying a supportive work culture.
  • Qualifications: Experience with vulnerable people is a plus; training provided for newcomers.
  • Other info: A valid driving license and personal car are essential; DBS check required.

The predicted salary is between 22000 - 30000 £ per year.

Staines (TW18) Support Full time Full time

Housing & Support Officer

Have you got the passion and resilience to support and empower Transform clients to develop their independence and daily living skills?

Housing management activities form part of this role, along with supporting clients daily, to empower them to resolve their problems to reach positive outcomes.

If you have relevant experience of working with vulnerable people or have transferable skills, we would like to hear from you. If you’d like to work for us but have no previous experience? That’s fine, as training will be provided.

Salary – £26,000 per annum plus benefits

Location – Spelthorne

Full time – 39 hrs per week

It is essential that you have a full valid driving licence and use of your own car for business purposes. Successful candidates will be required to complete an Enhanced DBS check.

About you

You will be reflecting Transform’s values in everything you do, as part of our team you will act as a keyworker to named clients, and support clients to achieve their goals and live as independently as possible, whilst ensuring they are safe and able to manage risks appropriately.

A little more about your core tasks as a Housing & Support Officer :

  • Ability to develop non-judgmental professional relationships with clients
  • The ability to manage your own time, delivering outcomes, meeting deadlines
  • Computer literacy (Excel, Word, Outlook and the Internet)

Tick most of the boxes but not all? The best candidate rarely does. So, if you are excited by the role and can do most of what we are looking for, go ahead and apply; you could be exactly who we need.

For an informal discussion about the role please email to arrange a call to discuss the post further or apply directly.

About Transform Housing & Support

We believe that everyone should be able to live independent and fulfilling lives. We provide housing and support for many socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex and the London Borough of Sutton.

Why work at Transform

Transform is a place where all colleagues are valued. We want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. We focus on outcomes and are open to different ways of working including flexible hours where possible.

Our benefits are great too and include :

  • 28 days annual leave per annum, plus bank holidays (pro rata for part time)
  • An additional 1 day (pro rata) per annum wellbeing day
  • A defined contribution pension scheme
  • Training and development opportunities
  • Interest-free staff loans
  • Flexible working options
  • The opportunity to buy or sell up to five days annual leave per holiday year
  • Life assurance cover

Other things you need to know

At Transform we celebrate diversity and know that it is critical for our success. We work hard to make sure we’re inclusive, so we want to hear from anyone who is great at what they do and who shares our values.

If you need any adjustments during the application or selection process so you can do your best, just let us know. We will be happy to help.

We review CVs as we receive them and interview as soon as we have applications that look like a good match, so apply as soon as you can to avoid missing out.

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Housing & Support Officer employer: Transform Housing & Support

Transform Housing & Support is an exceptional employer dedicated to empowering individuals and fostering independence. Located in Spelthorne, we offer a supportive work culture that prioritises employee wellbeing, with benefits such as 28 days of annual leave, flexible working options, and comprehensive training opportunities. Join us to make a meaningful impact while enjoying a fulfilling career in a diverse and inclusive environment.
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Contact Detail:

Transform Housing & Support Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housing & Support Officer

✨Tip Number 1

Familiarise yourself with the key responsibilities of a Housing & Support Officer. Understanding how to develop non-judgmental relationships and manage your time effectively will help you stand out during interviews.

✨Tip Number 2

Highlight any experience you have working with vulnerable individuals, even if it's not directly in housing. This could include volunteer work or roles in customer service where empathy and problem-solving were essential.

✨Tip Number 3

Make sure to demonstrate your computer literacy skills during the interview. Be prepared to discuss how you've used tools like Excel, Word, and Outlook in previous roles, as these are crucial for managing client information.

✨Tip Number 4

Since a valid driving license and personal car are essential, ensure you mention your driving status early in the conversation. This shows you're ready to meet the job's logistical requirements right from the start.

We think you need these skills to ace Housing & Support Officer

Empathy and Compassion
Time Management
Communication Skills
Problem-Solving Skills
Computer Literacy (Excel, Word, Outlook, Internet)
Interpersonal Skills
Resilience
Organisational Skills
Ability to Work Independently
Understanding of Housing Management
Knowledge of Support Services for Vulnerable People
Driving License and Access to a Personal Car
Non-judgmental Attitude
Adaptability

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Housing & Support Officer position. Tailor your application to highlight how your skills and experiences align with these aspects.

Highlight Relevant Experience: If you have experience working with vulnerable individuals or in a similar role, make sure to emphasise this in your CV and cover letter. Use specific examples to demonstrate your ability to develop professional relationships and manage time effectively.

Showcase Your Skills: Demonstrate your computer literacy by mentioning your proficiency in Excel, Word, Outlook, and internet usage. Provide examples of how you've used these skills in previous roles or situations.

Personalise Your Application: Write a personalised cover letter that reflects your passion for helping others and your understanding of Transform Housing & Support's mission. Mention why you are excited about the opportunity and how you can contribute to their goals.

How to prepare for a job interview at Transform Housing & Support

✨Show Your Passion for Helping Others

As a Housing & Support Officer, your ability to connect with clients is crucial. Be prepared to share examples of how you've helped others in the past, whether through work or personal experiences. This will demonstrate your commitment to empowering vulnerable individuals.

✨Demonstrate Time Management Skills

The role requires effective time management to meet outcomes and deadlines. During the interview, discuss specific strategies you use to prioritise tasks and manage your workload. This will show that you can handle the responsibilities of the position.

✨Highlight Your Computer Literacy

Since the job involves using tools like Excel, Word, and Outlook, be ready to talk about your proficiency with these applications. You might even mention any relevant projects where you utilised these skills, as it will reassure the interviewer of your technical capabilities.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving abilities and how you would handle specific situations with clients. Think of scenarios where you've had to resolve conflicts or support someone in need, and be ready to explain your thought process and actions.

Housing & Support Officer
Transform Housing & Support
Location: Wokingham

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