Retail Security Officer

Retail Security Officer

Norwich Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: As a Retail Security Officer, you'll patrol premises and handle on-site incidents.
  • Company: Join MAN Commercial Protection, a leader in security services based in Norwich.
  • Benefits: Enjoy double pay on Bank Holidays, free IPSA membership, and access to 24-hour helplines.
  • Why this job: This role offers a chance to make a difference while working in a supportive environment.
  • Qualifications: You need a valid SIA DS Licence, CCTV Licence, and strong customer service skills.
  • Other info: Full uniform provided and perks at work discounts available.

The predicted salary is between 24000 - 36000 £ per year.

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MAN Commercial Protection are looking for an experienced Retail Security Officer located in Norwich.

Shift Pattern: 4 on 4 off 12 hour night shifts

Main Responsibilities:

  • Patrolling the premises
  • Dealing with on site incidents and emergencies

The ideal candidate must have:

  • Valid SIA DS Licence
  • Valid CCTV Licence
  • A full 5-year checkable work / education history.
  • Customer Service Skills
  • Excellent punctuality and attendance
  • Full uniform supplied
  • Double pay on Bank Holidays
  • Free International Professional Security Association (IPSA) membership
  • Access to 24-hour counselling helpline through IPSA
  • Access to 24-hour legal helpline through IPSA
  • Company pension
  • Perks at Work High Street Discount

If this sounds like the ideal role for you, please apply with your CV. We look forward to hearing from you!

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Retail Security Officer employer: MAN Commercial Protection

MAN Commercial Protection is an excellent employer for those seeking a rewarding career as a Retail Security Officer in Norwich. With a strong focus on employee well-being, we offer comprehensive benefits including double pay on Bank Holidays, free IPSA membership, and access to 24-hour counselling and legal helplines. Our supportive work culture fosters growth and development, ensuring that our team members feel valued and empowered in their roles.
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Contact Detail:

MAN Commercial Protection Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Security Officer

✨Tip Number 1

Familiarise yourself with the specific security protocols and procedures relevant to retail environments. Understanding how to effectively manage incidents and emergencies will demonstrate your readiness for the role.

✨Tip Number 2

Network with current or former Retail Security Officers to gain insights into the day-to-day responsibilities and challenges of the job. This can provide you with valuable information that you can reference during your interview.

✨Tip Number 3

Highlight your customer service skills in conversations or interviews, as these are crucial in a retail setting. Be prepared to share examples of how you've successfully handled difficult situations with customers in the past.

✨Tip Number 4

Make sure to emphasise your punctuality and reliability, as these traits are essential for a role involving night shifts. Consider discussing your previous work history to showcase your commitment to attendance and performance.

We think you need these skills to ace Retail Security Officer

Valid SIA DS Licence
Valid CCTV Licence
Patrolling Skills
Incident Management
Emergency Response
Customer Service Skills
Excellent Punctuality
Attention to Detail
Communication Skills
Teamwork
Conflict Resolution
Report Writing
Surveillance Techniques
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in retail security. Emphasise your valid SIA DS and CCTV licences, as well as any customer service skills that align with the job description.

Highlight Your Work History: Since a full 5-year checkable work/education history is required, ensure you provide detailed information about your previous roles, including dates and responsibilities, to demonstrate your reliability and experience.

Showcase Your Skills: In your application, mention specific examples of how you've dealt with on-site incidents or emergencies in the past. This will show that you have the necessary skills for the role.

Proofread Your Application: Before submitting, carefully proofread your CV and any accompanying documents. Check for spelling and grammatical errors, as well as ensuring all information is accurate and up-to-date.

How to prepare for a job interview at MAN Commercial Protection

✨Showcase Your Security Knowledge

Make sure to brush up on your knowledge of security protocols and procedures. Be prepared to discuss your experience with patrolling, handling incidents, and any relevant training you've received.

✨Highlight Customer Service Skills

As a Retail Security Officer, you'll need to interact with customers. Share examples of how you've provided excellent customer service in the past, especially in challenging situations.

✨Demonstrate Punctuality and Reliability

Since the role involves 12-hour night shifts, emphasise your punctuality and reliability. Discuss your previous work history and how you maintained attendance and commitment to your roles.

✨Prepare for Scenario-Based Questions

Expect to face scenario-based questions during the interview. Think about potential incidents you might encounter on the job and how you would respond effectively and calmly.

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