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For Companies At a Glance
- Tasks: Be the face of Arc'teryx, delivering amazing customer experiences and sharing product knowledge.
- Company: Join a brand committed to sustainability and community engagement in the outdoor industry.
- Benefits: Enjoy a fun work environment, flexible hours, and opportunities for personal growth.
- Why this job: Connect with nature, inspire others, and be part of a passionate team making a difference.
- Qualifications: Passion for customer service, problem-solving skills, and a love for the outdoors are essential.
- Other info: Fixed-term contract from September 2025 to January 2026, including holiday availability.
The predicted salary is between 24000 - 36000 £ per year.
Your Opportunity at ARC\’TERYX:
We are looking for seasonal Product Guides to join our store!
You are the face of the brand on the retail floor, delivering an unforgettable experience to our guests. You are the inspiration behind our brand\’s evolution, as we continue to commit to bold objectives both in stores and in our communities
You are product-obsessed and seek any chance to get outside to experiment and learn firsthand how our product performs. You prioritize your connection with nature and celebrate others doing the same. You authentically share product knowledge with guests and recommend products based on their interests and needs.
You prioritize your own development, personally and professionally, and celebrate the achievements of others. You recognize that we create a better world, together.
As a Product Guide at Arc\’teryx, here\’s what you\’d be doing:
Are you our next Product Guide?
Details:
Hours:
Full Time – 40 hours per week (5 days per week)
Contract :
Fixed-term contract from September 2025 to January 2026
Expectations:
All employees\’ availability must reflect the needs of the business, which may change from time to time. The Store Manager determines the availability needs (in partnership with the Regional Manager), and this schedule could include a combination of shift times, including mornings, evenings, and weekends.
All employees are expected to be available to work \”Black Friday\” and from the second week of December until the end of the holiday season, to be defined each year based in part on the time period guests are permitted to return holiday merchandise, on an annual basis.
You are fully accountable for and oversee the execution of all deliverables on the Product Guide Role and Responsibilities document
Under the direction of the Store Leads, Store Manager and Assistant Manager, you perform/complete other additional projects, duties, and assignments as required and/or by request
Equal Opportunity
Arc\’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.
Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.
All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.
Leave it Better
We believe that the mountains transform us, that how we adventure matters, and that there\’s always a better way.
Join us in creating positive change in ourselves, our communities, and the world.
Live it. Get out there – the mountains make us better
Disruptive evolution. In pursuit of better. Always.
Commit. We set bold objectives and see them through. #J-18808-Ljbffr
Product Guide (Sales Associate) – Seasonal Full-Time (M/W/D) – Covent Garden employer: ARC'TERYX
Contact Detail:
ARC'TERYX Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Guide (Sales Associate) – Seasonal Full-Time (M/W/D) – Covent Garden
✨Tip Number 1
Familiarise yourself with Arc'teryx products and their features. Spend time outdoors using similar gear to understand the product's performance, which will help you connect authentically with customers.
✨Tip Number 2
Engage with the local outdoor community. Attend events or workshops related to outdoor activities to network and gain insights that can enhance your product knowledge and customer interactions.
✨Tip Number 3
Showcase your passion for customer service by volunteering in roles that require strong interpersonal skills. This experience will demonstrate your ability to connect with guests and provide exceptional service.
✨Tip Number 4
Be prepared to discuss your personal outdoor experiences during the interview. Sharing stories about how you've used outdoor gear will illustrate your genuine enthusiasm and understanding of the brand.
We think you need these skills to ace Product Guide (Sales Associate) – Seasonal Full-Time (M/W/D) – Covent Garden
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Product Guide at Arc'teryx. Highlight your passion for outdoor activities and customer service in your application.
Tailor Your CV: Customise your CV to reflect relevant experiences that align with the job description. Emphasise any previous retail or customer service roles, as well as your knowledge of outdoor products.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the brand and the role. Share personal stories about your connection to nature and how it influences your work ethic and customer interactions.
Showcase Team Spirit: In your application, mention examples of how you've collaborated with others in past roles. Arc'teryx values teamwork, so demonstrating your ability to work well with a team will strengthen your application.
How to prepare for a job interview at ARC'TERYX
✨Show Your Passion for the Outdoors
As a Product Guide, your love for nature and outdoor activities is crucial. Be prepared to share personal experiences that highlight your connection with the outdoors and how it relates to the products you'll be selling.
✨Demonstrate Product Knowledge
Familiarise yourself with Arc'teryx products before the interview. Be ready to discuss specific items, their features, and how they benefit users. This will show your commitment to being product-obsessed and your ability to authentically share knowledge with guests.
✨Emphasise Customer Service Skills
Highlight your experience in delivering exceptional customer service. Share examples of how you've solved problems for customers in the past, as this role requires you to champion the brand and enhance the guest experience.
✨Be Flexible and Adaptable
The job requires a high level of flexibility, especially during peak seasons. Discuss times when you've successfully adapted to changing circumstances or worked collaboratively with a team to achieve goals, showcasing your ability to thrive in a dynamic environment.
