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- Tasks: Support the delivery of water projects, ensuring safety and quality standards.
- Company: Join Northumbrian Water Group, a leader in sustainable water services.
- Benefits: Enjoy flexible working, holiday entitlement, pension scheme, and wellbeing support.
- Why this job: Make a real impact in your community while developing valuable skills.
- Qualifications: Experience in water networks and strong customer service skills are essential.
- Other info: Full training provided; commitment to diversity and inclusion.
The predicted salary is between 34000 - 46000 £ per year.
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Salary – up to £40,600 per year (depending on experience)
Location – Mobile Worker with base location at Washington, Tyne and Wear
Working alongside teams within IDS and delivery partners, a Project Technician is required to support the delivery of Lead Replacement programme and work streams such as: mains renewal, new mains, infrastructure maintenance and growth projects amongst others.
The role requires the successful candidate to drive the timely and safe delivery of activities. The Project Technician will provide in-field advice, support on Lead activities, and work in collaboration with contractors and internal stakeholders to ensure smooth project delivery.
The postholder will monitor the quality of workmanship, compliance with Water Regulations, and enforce high standards in the delivery of new water assets. The Project Technician will coordinate planning or interruption to supply processes with the Water Networks team to prevent issues once the scheme is planned.
Key responsibilities include ensuring all work is carried out safely, in accordance with risk assessments and method statements, and maintaining a visible presence across construction sites. Site meetings with contractors, Project Managers, and customer engagement are expected, requiring excellent organisational and communication skills.
Support on health and safety related to construction activities and ensure contractor compliance with standards is also required.
The role involves regular customer engagement, so excellent interpersonal skills are necessary while adhering to company values and promoting the Lead Programme benefits to customers.
About you
You should have proven water network experience, following best practices in all construction works impacting the network. Water Regulation experience and knowledge of Northumbrian Water network design standards and service connection procedures are advantageous. Customer service skills are essential for building relationships with customers, developers, colleagues, and stakeholders to ensure successful project delivery.
You will report progress and project risks to the Project Manager, and be flexible to accommodate customer and developer requests while delivering within regulatory timescales. A proactive, problem-solving attitude is essential.
Full training will be provided to the right candidate. An understanding of DMEX and CMEX would be desirable.
At Northumbrian Water/Essex & Suffolk Water, we value Diversity, Inclusion, and Equity, encouraging all colleagues to bring their authentic selves to work. Our network groups include Rainbow Support Network (LGBTQIA+), REACH, WiSTEM, and Thisability, providing safe spaces and fostering inclusivity.
We encourage applications from all backgrounds and are committed to being an equal opportunity employer.
Please note this role requires a DBS check prior to employment. NWG supports offender rehabilitation but will not consider candidates with certain unspent convictions to maintain a safe working environment.
About us
NWG aims to make Northumbrian Water Group a Great Place to Work, embracing Diversity, Inclusion, and Equity. We are committed to a diverse community within our organization.
We recognize not everyone will have every skill listed, but we encourage those with some of the skills to apply.
NWG at a glance:
Our purpose is caring for communities and the environment by providing reliable, affordable water and wastewater services. We aim to be a leader in sustainable water services, guided by our core values.
We offer a range of benefits, including holiday entitlement, pension scheme, discounts, wellbeing support, sustainable travel options, financial wellbeing support, development opportunities, and professional subscriptions.
This role is safety or security critical and requires a drug and alcohol test prior to employment, with potential revocation of the job offer if failed.
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Project Technician employer: Northumbrian Water
Contact Detail:
Northumbrian Water Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Technician
✨Tip Number 1
Familiarise yourself with Northumbrian Water's network design standards and service connection procedures. This knowledge will not only help you understand the role better but also demonstrate your commitment to the company’s values during interviews.
✨Tip Number 2
Network with current or former employees of Northumbrian Water, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the Project Technician position.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed projects or worked collaboratively with contractors in the past. Highlighting your organisational and communication skills will be crucial, as these are key aspects of the role.
✨Tip Number 4
Showcase your proactive problem-solving attitude by thinking of potential challenges that may arise in the role and how you would address them. This will illustrate your readiness to take on the responsibilities of a Project Technician.
We think you need these skills to ace Project Technician
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Project Technician position. Tailor your application to highlight relevant experience in water network projects and customer engagement.
Highlight Relevant Experience: In your CV and cover letter, emphasise your proven experience in water networks, compliance with Water Regulations, and any previous roles that involved project delivery or customer service. Use specific examples to demonstrate your skills.
Showcase Communication Skills: Since the role requires excellent organisational and communication skills, make sure to illustrate your ability to engage with customers and stakeholders effectively. Mention any relevant experiences where you successfully managed relationships or facilitated meetings.
Tailor Your Cover Letter: Craft a personalised cover letter that reflects your understanding of the company's values and commitment to diversity and inclusion. Express your enthusiasm for the role and how your background aligns with their mission to provide reliable water services.
How to prepare for a job interview at Northumbrian Water
✨Know Your Water Network Basics
Familiarise yourself with the fundamentals of water network systems, including mains renewal and infrastructure maintenance. This knowledge will help you demonstrate your understanding of the role and its responsibilities during the interview.
✨Showcase Your Communication Skills
Since the role involves regular customer engagement and collaboration with contractors, be prepared to discuss examples of how you've effectively communicated in previous roles. Highlight any experiences where you successfully built relationships or resolved conflicts.
✨Emphasise Safety Awareness
Given the safety-critical nature of the position, be ready to talk about your experience with health and safety regulations. Discuss how you ensure compliance and promote safety on construction sites, as this will show your commitment to maintaining high standards.
✨Demonstrate Problem-Solving Skills
Prepare to share specific instances where you've encountered challenges in project delivery and how you addressed them. A proactive, problem-solving attitude is essential for this role, so showcasing your ability to think on your feet will make a strong impression.
