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- Tasks: Join us as an SIA Door Supervisor at exciting events across London and the UK!
- Company: Stadium is dedicated to ensuring safety at major events with top-notch customer service.
- Benefits: Enjoy flexible casual work hours and competitive pay of £14.20 per hour.
- Why this job: Be part of unforgettable moments at concerts, sports events, and festivals while ensuring safety.
- Qualifications: Must have an SIA Door Supervisor badge and good English skills; calm under pressure is key.
- Other info: Transport to events may be available; applicants must be over 18.
We are looking for SIA Door Supervisors to work at events in London and across the UK. The successful candidate will have the opportunity to work at a multitude of events such as sporting events, concerts, and festivals, in particular: Chelsea FC, Derby County FC, Leicester City FC, Silverstone Race Circuit, Everton FC, Wigan Warriors, Wigan Athletic, Burnley FC, Manchester United FC, Chelsea FC, Wolverhampton Wanderers, and many more! Transport to other events around the country may occasionally be available to events when needed.
Stadium serves its clients with one goal in mind – keeping you safe. We consistently achieve this goal through the three key parts of our business: Event Services, Training, and temporary Hostile Vehicle Mitigation (HVM). We pride ourselves on providing a world-class level of customer service and are looking for industry-leading experts to join us in experiencing working at what we like to call, the world\’s special moments!
Responsibilities include and are not limited to:
- Welcoming all visitors to the venue
- Searching bags and persons before entering the venue
- Placing tags on bags once checked
- Sweeping and clearing persons from closed areas
- Assisting with evacuation procedures
- Ejecting fans from the venue/event
- Providing security related comms to members of public
- Preventing fans from taking alcohol pitch side
- Preventing fans from smoking or vaping
- Preventing fans from standing on non-safe standing areas
- Access control to VIP/ Player or Hospitality areas
- Dealing with any queries and offering additional information regarding the event
- Checking access passes (where applicable)
- Helping to direct flow of foot traffic
- Offer an excellent level of customer service to ensure the smooth running of the event
- Being the eyes and ears of the event and ensuring the safety team have the information they require
- Support other positions where necessary including stewarding, Traffic and Car Park teams.
Required skills, qualifications and experience:
- SIA Door Supervisor badge
- You must have a good level of verbal and written English
- The ability to react calmly in high pressured situations
Hours of work:
Shift times will vary on each event, early and late shifts will be available.
All work is offered on a casual basis giving you flexibility to work around your current commitments.
Rate of pay:
The hourly rate will be £14.20ph.
If you have previously worked as a customer service assistant, event steward, NVQ Level 2 spectator safety steward, car park marshal, traffic management operative, traffic attendant, hospitality host, front of house or any other relatable role please apply today with your CV attached!
Due to the nature of this role all applicants must be over 18 years of age.
If you do not have an SIA Door supervisor badge, then we will not be able to continue your application within our recruitment process and this will be rejected.
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SIA Door Supervisor (London) employer: Stadium Group
Contact Detail:
Stadium Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SIA Door Supervisor (London)
✨Tip Number 1
Familiarise yourself with the venues and events listed in the job description. Knowing the layout and specific security needs of places like Chelsea FC or Silverstone Race Circuit can give you an edge during interviews.
✨Tip Number 2
Highlight any previous experience in customer service or event management during your conversations. This will show that you understand the importance of maintaining a safe and enjoyable environment for attendees.
✨Tip Number 3
Demonstrate your ability to handle high-pressure situations by sharing relevant examples from past roles. Employers want to see that you can remain calm and effective when things get hectic.
✨Tip Number 4
Network with professionals in the security and event management industry. Attend local events or join online forums to connect with others who may have insights or tips about working as a Door Supervisor.
We think you need these skills to ace SIA Door Supervisor (London)
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise any previous roles related to customer service, event stewarding, or security. Mention specific events you've worked at and the skills you gained that are relevant to the SIA Door Supervisor position.
Showcase Your SIA Badge: Clearly state that you possess a valid SIA Door Supervisor badge in your CV and cover letter. This is a crucial requirement for the role, so make it prominent to avoid any confusion.
Demonstrate Communication Skills: Since good verbal and written English is essential, ensure your application is well-written and free of errors. You might also want to include examples of how you've effectively communicated in high-pressure situations.
Express Flexibility: Mention your availability and willingness to work varied shifts, including early and late hours. Highlighting your flexibility can make you a more attractive candidate for this casual role.
How to prepare for a job interview at Stadium Group
✨Showcase Your SIA Badge
Make sure to bring your SIA Door Supervisor badge to the interview. This is a crucial requirement for the role, and demonstrating that you have it will show your commitment and readiness for the position.
✨Demonstrate Customer Service Skills
Since this role involves a high level of customer interaction, be prepared to discuss your previous experience in customer service. Share specific examples of how you've handled difficult situations or provided excellent service in past roles.
✨Stay Calm Under Pressure
The ability to react calmly in high-pressure situations is essential for this job. Be ready to provide examples from your past experiences where you successfully managed stressful scenarios, especially in event settings.
✨Know the Events and Venues
Familiarise yourself with the events and venues mentioned in the job description. Showing knowledge about the specific events, such as Chelsea FC or Silverstone Race Circuit, can demonstrate your enthusiasm and preparedness for the role.
