At a Glance
- Tasks: Welcome residents and visitors, manage calls, and handle admin tasks.
- Company: Join Barchester, a leading care home provider focused on quality and compassion.
- Benefits: Enjoy competitive pay, free training, profit sharing, and exclusive discounts.
- Why this job: Make a real difference in people's lives while working in a friendly environment.
- Qualifications: No formal qualifications needed, just great communication skills and a caring attitude.
- Other info: Perfect for those looking to gain experience in a supportive and rewarding setting.
The predicted salary is between 24000 - 33600 £ per year.
ABOUT THE ROLE As a Receptionist at a Barchester care home, you\’ll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you\’ll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing. ABOUT YOU You\’ll need to be professional, caring, courteous and well organised to join us as a Receptionist. You\’ll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills. REWARDS PACKAGE As well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include: Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts Unlimited access to our Refer a Friend bonus scheme If you\’d like to use your administration and people skills in an organisation that provides the quality care you\’d expect for your loved ones, this is a rewarding place to be. JBRP1_UKTJ
Receptionist - Care Home employer: Barchester Healthcare
Contact Detail:
Barchester Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Care Home
✨Tip Number 1
Make sure to showcase your interpersonal skills during the interview. Since you'll be the first point of contact, demonstrating your ability to create a warm and welcoming atmosphere is crucial.
✨Tip Number 2
Familiarize yourself with common administrative tasks that might be required in the role. Being able to discuss your experience with tasks like typing, photocopying, and filing can set you apart from other candidates.
✨Tip Number 3
Prepare to share examples of how you've handled difficult situations or complaints in the past. This will demonstrate your problem-solving skills and your ability to maintain professionalism under pressure.
✨Tip Number 4
Research Barchester's values and mission. Showing that you align with their commitment to quality care will help you stand out as a candidate who truly cares about the residents and their families.
We think you need these skills to ace Receptionist - Care Home
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Receptionist position. Understand the key responsibilities and the qualities that Barchester is looking for in a candidate.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the role. Emphasize your communication skills, organizational abilities, and any previous experience in customer service or administrative tasks.
Craft a Personal Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention specific reasons why you want to work at Barchester and how you can contribute to creating a welcoming environment for residents and visitors.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application demonstrates professionalism and attention to detail, which are crucial for a Receptionist role.
How to prepare for a job interview at Barchester Healthcare
✨Show Your Warmth
As a Receptionist, your ability to create a welcoming atmosphere is crucial. During the interview, demonstrate your friendly demeanor and genuine interest in helping others. Share examples of how you've made visitors feel comfortable in previous roles.
✨Highlight Communication Skills
Strong communication is key for this role. Be prepared to discuss your experience with phone calls and face-to-face interactions. You might want to practice answering common questions clearly and confidently to showcase your telephone manner.
✨Demonstrate Organizational Skills
The role involves various administrative tasks. Talk about your organizational strategies and how you manage multiple responsibilities effectively. Providing specific examples of how you've handled busy situations can set you apart.
✨Express Genuine Care
Barchester values a caring attitude. Make sure to convey your passion for working with residents and your commitment to their well-being. Discuss any relevant experiences that highlight your caring nature and dedication to providing excellent service.