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For Companies At a Glance
- Tasks: Support students' academic journeys and ensure high satisfaction through effective communication.
- Company: Join Blue Education, dedicated to empowering students towards prestigious university admissions.
- Benefits: Enjoy a competitive salary, hybrid working options, and performance-based bonuses.
- Why this job: Be part of a diverse team that values individual growth and global perspectives in education.
- Qualifications: Bachelor's degree preferred; fluent Mandarin and strong English skills required.
- Other info: Ideal for those passionate about education and eager to make a difference.
The predicted salary is between 20000 - 28000 £ per year.
Salary: £25,000-£35,000 + monthly sales commission + quarterly bonus based on performance
Location: London, with hybrid working available
Website: www.blueeducation.org
About us
At Blue Education, our unwavering mission is to empower students on their journey to academic excellence and personal growth, guiding them toward the realisation of their dreams to attend the world\’s most prestigious universities.
We recognise the unique challenges that international students face, from mastering complex subjects to adapting to new cultures and educational systems. Our commitment is to provide comprehensive, personalised, and culturally sensitive tutoring services that foster confidence, competence, and global-mindedness.
Our core values drive our mission:
Excellence: We uphold the highest standards of academic rigour and teaching excellence, helping students achieve their full potential and stand out in competitive admissions processes.
Diversity and Inclusivity: We embrace and celebrate the rich tapestry of cultures and backgrounds that international students bring, fostering an inclusive environment where every student feels valued and supported.
Individualised Approach: We understand that every student is unique, and we tailor our tutoring to their specific needs and goals, nurturing their strengths and addressing their challenges.
Global Perspective: We instil a global perspective in our students, preparing them not only for academic success but also for a life enriched by cross-cultural understanding and collaboration.
Continuous Learning: We are committed to the continuous development of our tutors and the evolution of our teaching methods to stay at the forefront of educational excellence.
At Blue Education, we are not just tutors; we are mentors, advocates, and partners in your educational journey. Our ultimate goal is to see our students thrive academically, gain admission to the world\’s top universities, and go on to make meaningful contributions to society.
\”Together, we\’ll turn dreams into achievements, one student at a time.\”
The Role
The Student Advisor is responsible for ensuring the best student experience at Blue Education. This person will be a key point of contact for our students, parents, and tutors, working as a coordinator and liaison to support our students’ goals and ensure we are delivering high client satisfaction.
Responsibilities
- Manage courses, schedules and student progress
- Collaborate with tutors, parents and students to track study progress, results, as well as teaching quality and feedback
- Build relationships both internally and externally to maintain trust and collaboration
- Effectively communicate feedback to students, parents and internal teams
- Cultivate a strong relationship with existing clients, delivering a high level of customer service
- Business acumen across achieving targets of retention, renewals and customer satisfaction.
- Manage complaints and suggestions in a timely and effective manner
Qualifications And Competencies
- Bachelor’s degree or higher (Education, TESOL, or English majors preferred).
- Excellent written and verbal communication in English.
- Job experience in customer service, hospitality, account management, or transferable roles in the education sector.
- Native/Fluent Mandarin with strong oral and written English proficiency.
- Passionate about education and student development.
- Strong interpersonal skills to engage internal and external stakeholders.
- Highly organized, detail-oriented, and adaptable to fast-paced startup environments.
- Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
If you are passionate about helping talented young people achieve their potential, we encourage you to apply for this exciting opportunity today!
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Education Student Advisor (Mandarin Speaking) London · employer: Blue Education
Contact Detail:
Blue Education Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Education Student Advisor (Mandarin Speaking) London ·
✨Tip Number 1
Familiarise yourself with the unique challenges faced by international students. Understanding their needs will help you connect better during interviews and demonstrate your commitment to supporting them.
✨Tip Number 2
Brush up on your Mandarin language skills, especially in a professional context. Being able to communicate effectively in Mandarin will set you apart as a candidate who can truly engage with students and parents.
✨Tip Number 3
Showcase your customer service experience by preparing examples of how you've successfully managed client relationships in the past. This will highlight your ability to maintain trust and collaboration, which is crucial for this role.
✨Tip Number 4
Research Blue Education's core values and think about how your personal values align with theirs. Be ready to discuss this alignment in your conversations, as it demonstrates your genuine interest in the company culture.
We think you need these skills to ace Education Student Advisor (Mandarin Speaking) London ·
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in education, customer service, or any transferable roles. Emphasise your communication skills and any experience working with international students.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for education and student development. Mention your fluency in Mandarin and English, and how your background aligns with Blue Education's mission and values.
Highlight Relevant Skills: In your application, focus on skills such as organisation, adaptability, and interpersonal communication. Provide examples of how you've successfully managed relationships or resolved complaints in previous roles.
Showcase Cultural Sensitivity: Demonstrate your understanding of the challenges faced by international students. Share any personal experiences or insights that reflect your ability to support diverse student needs and foster an inclusive environment.
How to prepare for a job interview at Blue Education
✨Showcase Your Passion for Education
Make sure to express your enthusiasm for education and student development during the interview. Share personal experiences or stories that highlight your commitment to helping students succeed, as this aligns with Blue Education's core values.
✨Demonstrate Cultural Sensitivity
Since the role requires working with international students, it's crucial to show your understanding of diverse cultures. Be prepared to discuss how you would approach students from different backgrounds and how you can create an inclusive environment.
✨Highlight Your Communication Skills
As a Student Advisor, effective communication is key. Practice articulating your thoughts clearly and concisely. You might also want to prepare examples of how you've successfully communicated feedback in previous roles, especially in customer service or education.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle complaints or suggestions. Think of specific scenarios from your past experiences where you managed conflicts or improved client satisfaction, and be ready to share those examples.
