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- Tasks: Teach skateboarding skills and ensure a fun, safe environment for all skaters.
- Company: Join Selfridges, a renowned retail destination known for exceptional customer service.
- Benefits: Enjoy flexible hours, a vibrant work culture, and opportunities for personal growth.
- Why this job: Be part of an exciting team, share your passion for skating, and make lasting memories.
- Qualifications: Must be an experienced skateboarder with teaching experience, especially in transition and street skating.
- Other info: This role requires a proactive attitude and the ability to engage with diverse customers.
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Skate Instructor – The Bowl – 15 Hours, London
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Client:
Selfridges
Location:
London, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
eef758f13b2e
Job Views:
4
Posted:
12.07.2025
Expiry Date:
26.08.2025
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Job Description:
Skate Instructor – The Bowl – 15 Hours
Job Introduction
A bit about the role
As an instructor, you are an essential part of a team that delivers the extraordinary service our customers expect from Selfridges. Maintaining the highest of retail standards, keeping up to date on product knowledge and customer service is at the heart of what you do. An expert for all things Selfridges and the go-to person to help our customers, you are fully knowledgeable of everything about the store including the latest events and services that only Selfridges can offer.
As an Instructor you will:
- Deliver exceptional service to our customers by building rapport, sharing product knowledgeand catering to their needs
- Work as part of a team focused on creating a memorable customer experience. From selling and replenishing stock, cashing up and organising rails, to hosting, you understand there is more to the customer experience than just selling
- Manage customer feedback, and use it constructively to continually raise the bar for service,sales and retail standards in your area
- Be responsible for the stock in your department, from unpacking deliveries, (new andreplenished lines), to completing audits and maintaining the stock room
- Adapt to the challenges that vary from day to day. A flexible role, you may be required to workon different departments, taking your service excellence and collaborative spirit with you
- Use your natural curiosity to stay ahead of the latest trends by taking every opportunity to expand your knowledge of products and competitors
- Understand and follow health, safety and security procedures, and play an active role inpreventing stock loss
A bit about you
- A great communicator. You will be able to positively engage with all types of customers(domestic and international) with varying needs and requirements
- Well Informed. You will develop excellent product knowledge by following trends and beingaware of our competitor’s activity, along with taking part in supplier training
- Known to be a sales and service expert. You’ll use these skills to deliver the extraordinary each and every time and take the initiative to provide additional services where appropriate
- A proud shopkeeper. It will fall to you to replenish stock, maintain the Selfridges standards andinspire others to deliver the same
- A problem solver. You’ll go above and beyond to resolve issues for our customers and be able toadapt your approach to each individual customer
- Flexible. Responsive to business needs, you are happy and comfortable to take responsibility fortasks that may go beyond the role expectation
- Be an experienced skateboarder andable to skate transition confidently. You will be required to demo when needed, both for teaching and customer experience purposes
- Need to have experience teaching skateboarding, preferably transition as well as street
- Be comfortable working with children and able to create a supportive and patient environment for less experienced / first time skaters
- Be present and aware at all times when working in and around the bowl and stay alert to any health and safety risks that may present themselves
- An example of our values, a trusted and respected colleague
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Skate Instructor - The Bowl - 15 Hours employer: Selfridges
Contact Detail:
Selfridges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Skate Instructor - The Bowl - 15 Hours
✨Tip Number 1
Make sure to showcase your passion for skateboarding during any interactions. Whether it's in a casual conversation or during an interview, let your enthusiasm shine through. This will help you connect with the team and demonstrate that you're not just qualified, but genuinely excited about the role.
✨Tip Number 2
Familiarise yourself with Selfridges' brand values and customer service standards. Understanding what makes their approach unique will allow you to align your responses and behaviour with their expectations, showing that you're a perfect fit for their team.
✨Tip Number 3
Network with current or former employees of Selfridges, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the Skate Instructor position.
✨Tip Number 4
Prepare to discuss your teaching methods and experiences with different skill levels. Being able to articulate how you adapt your instruction for various learners will demonstrate your capability and commitment to providing exceptional service to all customers.
We think you need these skills to ace Skate Instructor - The Bowl - 15 Hours
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Skate Instructor position. Tailor your application to highlight relevant experience and skills that align with what Selfridges is looking for.
Showcase Your Experience: In your CV and cover letter, emphasise your experience in skateboarding and teaching. Provide specific examples of how you've successfully engaged with customers, especially children, and created a supportive learning environment.
Highlight Customer Service Skills: Since the role involves delivering exceptional customer service, make sure to include examples of how you've gone above and beyond for customers in previous roles. This could include resolving issues or providing additional services.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Selfridges
✨Show Your Passion for Skateboarding
Make sure to express your enthusiasm for skateboarding during the interview. Share your experiences, favourite tricks, and what skateboarding means to you. This will demonstrate your genuine interest in the role and help you connect with the interviewers.
✨Highlight Your Teaching Experience
Be prepared to discuss your previous teaching experiences, especially with children or beginners. Provide examples of how you've successfully taught skateboarding techniques and created a supportive environment for learners. This will show that you have the necessary skills to excel in this role.
✨Demonstrate Customer Service Skills
Since the role involves interacting with customers, be ready to share examples of how you've provided exceptional customer service in the past. Discuss how you build rapport with customers and handle feedback constructively, as this aligns with the expectations of the position.
✨Stay Informed About Trends
Research the latest trends in skateboarding and the retail industry before your interview. Being knowledgeable about current products, competitors, and events will show that you're proactive and genuinely interested in the role at Selfridges.
