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- Tasks: Provide top-notch IT support and troubleshoot tech issues for users.
- Company: Join a dynamic team in Sheffield focused on exceptional IT service.
- Benefits: Enjoy a competitive salary, comprehensive benefits, and career growth opportunities.
- Why this job: Be part of a collaborative environment where your IT skills can shine.
- Qualifications: Experience in IT support, knowledge of Windows OS, and customer service skills required.
- Other info: Perfect for those who thrive in fast-paced tech settings!
The predicted salary is between 16800 - 19600 £ per year.
We are excited to announce a fantastic job opportunity for a skilled and motivated IT Support Engineer to join a dynamic team in Sheffield. If you\’re passionate about providing exceptional IT support and seeking a challenging role with great benefits, we encourage you to read on! Position – IT Support Engineer Location – Sheffield Salary – Up to £28,000 Perks and Benefits – * Competitive Salary Package * Comprehensive Benefits Package * Exciting Career Growth Opportunities * Collaborative and Dynamic Work Environment Key Responsibilities – * Provide technical support to internal users, troubleshooting IT issues across various hardware and software systems * Resolving incidents and service requests in a timely manner * Working closely with the IT Manager across Service Desk and Project Support Skills Required – * Previous experience within an IT Support setting * Windows OS, Active Directory and Office 365 * Familiarisation with Networking principles (TCP/IP, DNS, DHCP) * Proficiency in diagnosing and troubleshooting hardware and software issues * Providing excellent customer service, whether remote or face-to-face If you are passionate about IT, have a customer-centric mindset, and thrive in a fast-paced environment, we would love to hear from you! This is an incredible opportunity to join…
IT Support Technician - Sheffield - Up to £28,000 employer: Nextech Group
Contact Detail:
Nextech Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician - Sheffield - Up to £28,000
✨Tip Number 1
Make sure to familiarize yourself with the specific technologies mentioned in the job description, such as Windows OS, Active Directory, and Office 365. Being able to discuss your hands-on experience with these tools during the interview will set you apart from other candidates.
✨Tip Number 2
Prepare for common IT support scenarios that may come up during the interview. Think about how you would troubleshoot specific hardware or software issues, and be ready to explain your thought process clearly and concisely.
✨Tip Number 3
Highlight your customer service skills, as this role emphasizes providing excellent support. Be prepared to share examples of how you've successfully resolved user issues in the past, whether remotely or face-to-face.
✨Tip Number 4
Research the company culture at StudySmarter and be ready to discuss how you can contribute to a collaborative and dynamic work environment. Showing that you align with our values can make a strong impression.
We think you need these skills to ace IT Support Technician - Sheffield - Up to £28,000
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, particularly with Windows OS, Active Directory, and Office 365. Use specific examples to demonstrate your troubleshooting skills and customer service experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT and your ability to provide exceptional support. Mention your familiarity with networking principles and how you can contribute to the team in Sheffield.
Highlight Relevant Skills: In your application, emphasize your technical skills, such as diagnosing hardware and software issues, and your experience in resolving incidents efficiently. This will show that you are well-suited for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Nextech Group
✨Show Your Technical Skills
Be prepared to discuss your experience with Windows OS, Active Directory, and Office 365. You might be asked to troubleshoot a common issue on the spot, so brush up on your technical knowledge and be ready to demonstrate your problem-solving skills.
✨Highlight Customer Service Experience
Since providing excellent customer service is crucial for this role, think of specific examples where you successfully resolved user issues. Share stories that showcase your ability to communicate effectively and maintain a positive attitude under pressure.
✨Familiarize Yourself with Networking Principles
Make sure you understand basic networking concepts like TCP/IP, DNS, and DHCP. You may be asked questions related to these topics, so having a solid grasp will help you stand out as a knowledgeable candidate.
✨Demonstrate Team Collaboration
This position involves working closely with the IT Manager and other team members. Be ready to discuss how you've collaborated in past roles, emphasizing your ability to work in a dynamic environment and contribute to team success.
