At a Glance
- Tasks: Welcome guests, take orders, and ensure a fantastic dining experience.
- Company: Join Slim Chickens, where Southern flavours meet a vibrant atmosphere.
- Benefits: Enjoy 50% off meals, exclusive discounts, flexible scheduling, and career growth opportunities.
- Why this job: Be part of a fun team, create memorable experiences, and grow your skills in a lively environment.
- Qualifications: A positive attitude and willingness to learn are key; customer service experience is a bonus.
- Other info: Flexible shifts available, including weekends and bank holidays.
1 week ago Be among the first 25 applicants
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Join the Heart of Hospitality as a Front of House Team Member at Carluccio’s!
About Us: At Carluccio’s, we don’t just serve food—we create memorable experiences with our authentic Italian cuisine and welcoming atmosphere. Our success is built on the passion and dedication of our team, and we’re looking for a vibrant Front of House Team Member to bring our dining experience to life.
The Role: As a Front of House Team Member at Carluccio’s, you’ll be the face of our restaurant, providing exceptional service to every guest who walks through our doors. Here’s what your day-to-day will look like:
- Greet and Seat: Welcome guests with a warm smile, manage reservations, and ensure every guest is comfortably seated and ready to enjoy their meal.
- Deliver Exceptional Service: Take orders, make recommendations, and ensure that every dish is served with a touch of Italian hospitality.
- Create Memorable Experiences: Engage with guests to make their visit special, whether they’re regulars or first-time visitors.
- Work as a Team: Collaborate with kitchen staff and fellow team members to ensure smooth service and a great guest experience.
- Handle Payments: Process payments efficiently and accurately, ensuring a seamless end to every guest\’s meal.
- Maintain Ambiance: Ensure the dining area is clean, tidy, and set up for success, creating a welcoming environment for all.
What’s In It For You? We’re Not Just Offering a Job; We’re Offering a Career Full Of Excitement And Growth
- Feast on 50% Off your total bill for you and 5 friends across all our brands—because great food should be shared!
- Unlock Exclusive Discounts on thousands of online and high-street retailers, plus restaurants, through our BRG Spark App.
- Stock Up on Favourites: Enjoy 20% off at Carluccio’s retail gift shop & deli.
- Get Paid When You Need It with Wage Stream, offering access to advanced pay.
- Refer Friends and Earn with our bonus scheme.
- Skyrocket Your Career: Excellent opportunities for career development across our diverse brand portfolio.
- Work Your Way: Enjoy flexible working opportunities that suit your lifestyle.
This is your opportunity to shine in a role that’s as dynamic as you are. If you’re passionate about hospitality, have a flair for customer service, and want to be part of a team that values your contributions, join us at Carluccio’s as a Front of House Team Member. Become part of our family and help us create unforgettable dining experiences every day!
Boparan Restaurant Group (BRG) is a growing hospitality group committed to our goal of striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.
At BRG, We Live By Our Core Values
Honest – Acting with integrity in everything we do.
Hardworking – Giving our best, every day.
Hungry – Always striving for growth and excellence.
Heart – Caring deeply about our people, our guests, and our communities.
Carluccio\’s in Portsmouth offers a relaxed, authentic Italian dining experience with a menu featuring classic dishes made from fresh, quality ingredients.
Skills
Fast-Paced Experience
Customer Service
Casual Dining Experience
Catering Service
Advanced Knowledge of Wines
Knowledge of Coffees
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
-
Industries
Restaurants
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FOH Team Member employer: Boparan Restaurant Group
Contact Detail:
Boparan Restaurant Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOH Team Member
✨Tip Number 1
Show your enthusiasm for customer service during any interactions you have with the team. Whether it's in a casual conversation or during an interview, let your passion shine through. This role is all about creating memorable experiences for guests, so demonstrating your excitement can set you apart.
✨Tip Number 2
Familiarise yourself with Slim Chickens' menu and values before applying. Being knowledgeable about their offerings and what makes them unique will not only impress during interviews but also show that you're genuinely interested in being part of their team.
✨Tip Number 3
Network with current employees if possible. Engaging with team members on social media or in person can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Be prepared to demonstrate your ability to work in a fast-paced environment. Think of examples from previous experiences where you've successfully managed multiple tasks or provided excellent service under pressure, as this is crucial for a Front of House Team Member.
We think you need these skills to ace FOH Team Member
Some tips for your application 🫡
Show Your Enthusiasm: In your application, express your passion for customer service and working in a fast-paced environment. Mention specific experiences where you created memorable moments for guests.
Tailor Your CV: Make sure your CV highlights relevant skills such as communication, teamwork, and attention to detail. Include any previous customer-facing roles, even if they were informal or voluntary.
Craft a Friendly Cover Letter: Write a cover letter that reflects your personality. Use a warm and friendly tone, and explain why you want to join Slim Chickens specifically. Mention how you align with their mission of providing exceptional dining experiences.
Highlight Flexibility: Since the role requires flexibility with shifts, make sure to mention your availability in your application. This shows that you are ready to contribute to the team’s needs.
How to prepare for a job interview at Boparan Restaurant Group
✨Show Your Enthusiasm
Make sure to express your passion for customer service and the food industry. Slim Chickens values team members who are excited about creating memorable dining experiences, so let your enthusiasm shine through during the interview.
✨Demonstrate Team Spirit
Since collaboration is key in a fast-paced environment, be prepared to discuss examples of how you've worked well in a team before. Highlight your ability to contribute positively to a work environment, as this is something the company looks for.
✨Prepare for Customer Scenarios
Think about potential customer service scenarios you might face as a Front of House Team Member. Be ready to share how you would handle difficult situations or ensure guest satisfaction, showcasing your problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like. This shows your genuine interest in the role and helps you determine if it's the right fit for you.