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- Tasks: Be the go-to person for Trade customers, helping them find what they need.
- Company: Join Screwfix, a growing team known for support and opportunities.
- Benefits: Enjoy competitive salary, 28 days leave, discounts, and excellent training.
- Why this job: Build relationships, inspire your team, and grow your skills in a fun environment.
- Qualifications: No prior Trade experience needed; just a passion for learning and people.
- Other info: Flexible shifts and a focus on work-life balance make this role ideal.
The predicted salary is between 28800 - 43200 £ per year.
- Hillgate House, 130 Higher Hillgate, Stockport, SK1 3QH
You’ll be the go-to person for our Trade customers. Representing the team on our Trade Sales Counter, you’ll help our Trade customers, predominately plumbers and electricians, to get exactly what they need for the job. You don’t need to be an expert about Trade, it’s all about relationship building, And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
WHAT’S IT LIKE TO BE A SUPERVISOR?
- Get to know your customers –you’ll chat to them over a cuppa, understand their projects and offer advice to drive sales. The relationships you and your team build will make us their trusted, go-to retailer
- Run your own business within a business – You’ll take ownership of all your own KPI’s including Sales, account increasing, on-boarding new customers and giving great service
- Inspire your team – following your lead, you’ll guide and coach the team to do great things, building a reputation of your store to be proud of
- Great at building relationships with your customers, as well as your team
- Driven to learn and build your skill set
- Genuinely interested in the industry, our training will give you all the knowledge you need to make your mark
- A real people person, and your enthusiasm to always do better is infectious
- Friendly, flexible, reliable, honest and like to work hard!
WHAT’S IN IT FOR YOU?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- We offer a competitive salary
- 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
- Award-winning company pension scheme – up to 14% Kingfisher contribution!
- Life cover
- 20% discount with Screwfix and B&Q
- Discounted healthcare
- Company share save schemes
- We’ll also help you be the best you can be, with excellent training and ongoing development.
To find out more about us, please email careers@screwfix.com for any queries!
Follow us and find out more on our LinkedIn, Instagram & Twitter pages
Apply now! – Upload your CV and complete your application
*Our hourly rates may include a location allowance which is reviewed annually and may change.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com
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Cycle to work
Whether you’re a keen cyclist or looking to take up a healthy hobby, enjoy savings of up to 25-39% on bikes and accessories through the Cycle to Work Scheme.
High Street Shopping Discounts
As well as discounts at Screwfix and B&Q, you can save money at other major high street retailers.
Share Plans
Become a Kingfisher shareholder with a variety of schemes to choose from.
Look after your mind and body with 20% off a Nuffield Gym membership, starting with a Health MOT and free 7-day pass.
Simply Health
From dental care to acupuncture, you can customise your health plan and claim back money for treatments.
Long Service Awards
From extra pay to bonus holiday days, we’ll celebrate your milestones with tangible rewards. It’s our way of thanking you for building a career with us.
Pension
With our award-winning pension plan, you choose your contribution amount and we add as much as 14% per month.
Life Cover
If you opt into our pension scheme, you’ll receive up to 4x your annual salary through Death in Service payment.
Retail Trust
Look after your mental health with free wellbeing resources, including a confidential counselling service.
Screwfix and B&Q Discounts
As a member of the Kingfisher group, you’ll enjoy 20% off all B&Q and Screwfix products.
Mind Training
We’ve partnered with Mind, the UK’s leading mental health charity, to our colleagues the support and tools needed to look after your mental health.
Screwfix Community
Whether you’re working from our stores, our offices or your home, you can easily stay in touch with colleagues and access the resources you need.
Self-Development
Whether you want to advance your job related skills or learn how to play the guitar, take advantage of our amazing learning tools on offer such as LinkedIn Learning.
Enhanced Family Leave
Our Enhanced Family Leave policy and resources are inclusive for all parents and include competitive pay terms, going above and beyond statutory requirements.
Training programmes
We’re growing, and we want our people grow with us. That’s why we pull out all the stops to make sure our people continue to learn and develop new skills. It’s all about giving you the tools to build a career that’s right for you.
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First Steps to Management
This 16 week programme is open to Service Assistants looking to make the first step into management. Learning specialist skills on-the-job, this programme offers a clear path to a Trade Counter Supervisor role.
Power Up to Trade+
Want to power up your career? A 12-15 month programme that gives you a Trade Supplier Apprenticeship at level 2. This is a blend of practical and online learning, this programme provides the tools and knowledge you need to become a Trade+ Sales Supervisor.
Trade Up to Branch Manager
Over 15 months, you’ll undertake close supervision and structured learning as you learn how to run a store. By the end of this programme, you’ll have a Level 4 Retail Manager Apprenticeship and a strong knowledge of how to motivate and develop a team.
Learning for Life
At Screwfix, we believe that opportunity should always be open to all. So whatever business level you’re at, you can learn wider life skills to help you succeed in areas outside of work. We’ve also partnered with Skills Forward, which offers Maths and English coaching to colleagues and their families both.
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“You get a different range of tasks every day. One day doing delivery, the next serving customers.”
“You get a different range of tasks every day. One day doing delivery, the next serving customers.” Joshy Phillips | Service Assistant
“My day is really varied: customer service at the till, picking orders, doing deliveries, stocking shelves and doing store repro.”
“My day is really varied: customer service at the till, picking orders, doing deliveries, stocking shelves and doing store repro.” Thiago | Trade Counter Assistant
“The supervisor position is a really good opportunity to learn and progress”
Be yourselfat Screwfix
We all do better when we’re celebrated for who we are. Which is why a warm, equal and inclusive culture is integral to our culture at Screwfix. Our Employee Inclusion Network, \’Us\’, helps colleagues to share ideas and work collaboratively in pursuit of a fairer, more diverse workplace. With the support of our leadership team, ‘Us’ is comprised and led by true Ambassadors for Diversity & Inclusion. It’s an open space where colleagues can share experiences, learn about allyship, and ultimately, feel free to be themselves.
Applying online is simple. Fill in some basic details and upload your most recent CV. If you’re applying for a S.A. you’ll also need to complete a Situational Judgement Test.
Interview
Prior to your interview, we recommend a thorough read of our careers page and even a trip to your local Trade Counter, to learn as much about us as possible. Your interview will consist of competency-based questions, and a chat about your experience, knowledge of Screwfix and the role you’ve applied for. Interviews may be held on the phone or over video chat, followed by a visit to store to meet the team.
Offer
If we think we’re a good match, we’ll make you an official offer. Once you’ve accepted and we’ve completed the pre-employment checks, you’ll receive your shiny new contract.
- Hillgate House, 130 Higher Hillgate, Stockport, SK1 3QH
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Trade Supervisor employer: Screwfix Direct Ltd
Contact Detail:
Screwfix Direct Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Supervisor
✨Tip Number 1
Familiarise yourself with the products and services we offer at Screwfix. Understanding our range will help you engage with Trade customers more effectively and demonstrate your commitment to their needs.
✨Tip Number 2
Build your knowledge of the plumbing and electrical industries. Even if you're not an expert, having a basic understanding of common tools and materials will help you connect with our Trade customers and build trust.
✨Tip Number 3
Practice your communication skills. Being a people person is key in this role, so work on your ability to listen actively and respond thoughtfully to customer queries. This will set you apart during the interview process.
✨Tip Number 4
Visit your local Screwfix store before your interview. This will give you a feel for the environment and allow you to observe how our team interacts with customers, which can provide valuable insights for your application.
We think you need these skills to ace Trade Supervisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Trade Supervisor. Highlight your ability to build relationships and inspire a team in your application.
Tailor Your CV: Customise your CV to reflect relevant experience that aligns with the job description. Emphasise any previous roles where you've built customer relationships or led a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific training programmes or values of Screwfix that resonate with you.
Prepare for Competency Questions: Anticipate competency-based questions during the interview process. Prepare examples from your past experiences that demonstrate your skills in customer service and team leadership.
How to prepare for a job interview at Screwfix Direct Ltd
✨Know Your Customers
Before the interview, think about how you would build relationships with trade customers like plumbers and electricians. Be ready to discuss your approach to understanding their needs and how you can provide tailored advice.
✨Demonstrate Leadership Skills
As a Trade Supervisor, you'll need to inspire and guide your team. Prepare examples of how you've successfully led a team in the past, focusing on your coaching style and how you motivate others to achieve their goals.
✨Familiarise Yourself with Screwfix
Take some time to explore Screwfix's products and services. Understanding their offerings will not only help you answer questions but also show your genuine interest in the company and its mission.
✨Prepare for Competency Questions
Expect competency-based questions during your interview. Think of specific situations where you've demonstrated skills relevant to the role, such as problem-solving, customer service, and teamwork, and be ready to share those experiences.
