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- Tasks: Provide top-notch 24/7 reception service and assist with security needs.
- Company: Join a university recognized for its commitment to gender equality and diversity.
- Benefits: Enjoy 34 days of annual leave plus additional perks and a supportive work environment.
- Why this job: Be part of a dynamic team that values customer care and community engagement.
- Qualifications: Must have recent experience in security and excellent customer service skills.
- Other info: This role requires a criminal record check; apply only if eligible.
The predicted salary is between 27321 - 30400 £ per year.
Key duties of the role include providing an excellent 24/7 front of house reception service providing information and advice or referring on as appropriate.
You will have substantial recent experience of working in a similar security environment and experience working with a diverse range of backgrounds.
You will need excellent customer care skills and be able to promote the core values of the University. The ability to remain calm and professional and be sensitive to the needs and views of others is essential.
This post is exempt from the Rehabilitation of Offenders Act 1974. Appointment will be subject to a criminal record check at Enhanced level from the Disclosure and Barring Service, including a check of the Child Barred List. It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children.
Further information on our great benefits package, including 34 days annual leave inclusive of Bank Holidays and additional University Customary days can be found on our page.
Closing date: 18 February 2025
The University holds an Athena Swan Silver Institutional Award in recognition of our advancement towards gender equality.
£27,321 per annum
Jobs.ac.uk
Access and Security Officer (Library) employer: University of East Anglia
Contact Detail:
University of East Anglia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Access and Security Officer (Library)
✨Tip Number 1
Make sure to highlight your experience in security environments during the interview. Share specific examples of how you've handled challenging situations while maintaining professionalism and calmness.
✨Tip Number 2
Demonstrate your customer care skills by preparing scenarios where you successfully assisted diverse individuals. This will show that you can effectively communicate and cater to various needs.
✨Tip Number 3
Familiarize yourself with the core values of the University and think about how you can embody these in your role. Be ready to discuss how you can promote these values in your daily interactions.
✨Tip Number 4
Since this role involves a criminal record check, be prepared to discuss your background openly. If applicable, focus on how you've learned from past experiences and how they have shaped your professional approach.
We think you need these skills to ace Access and Security Officer (Library)
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Access and Security Officer position. Highlight key responsibilities and required skills, such as customer care and experience in a security environment.
Tailor Your CV: Customize your CV to reflect your relevant experience in security and customer service. Use specific examples that demonstrate your ability to handle diverse backgrounds and remain calm under pressure.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the values of the University. Mention your commitment to providing excellent service and how your background aligns with the job requirements.
Prepare for Background Checks: Be ready for the criminal record check required for this position. Ensure you understand the implications of the Rehabilitation of Offenders Act 1974 and be honest about your background if asked.
How to prepare for a job interview at University of East Anglia
✨Showcase Your Customer Care Skills
Since the role emphasizes excellent customer care, be prepared to share specific examples of how you've provided outstanding service in previous positions. Highlight situations where you successfully resolved issues or helped diverse individuals.
✨Demonstrate Calmness Under Pressure
The ability to remain calm and professional is essential for this position. Think of scenarios from your past where you had to manage stressful situations effectively and discuss how you handled them during the interview.
✨Understand the Core Values of the University
Familiarize yourself with the core values of the University and be ready to discuss how you can promote these values in your role. This shows that you align with their mission and are committed to contributing positively.
✨Prepare for Background Checks
Since this position requires a criminal record check, be honest about your background if asked. Prepare to discuss your understanding of the importance of safety and security in a library environment, especially regarding children.
