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- Tasks: Support clinical care by managing patient records and appointments efficiently.
- Company: Join NHS Greater Glasgow & Clyde, a leading healthcare provider in the UK.
- Benefits: Enjoy a fixed-term role with a Monday to Friday schedule and potential for growth.
- Why this job: Make a real impact in healthcare while working in a diverse and inclusive environment.
- Qualifications: National 4 or Level 1 in three subjects, including English; admin experience preferred.
- Other info: Position may close early due to high interest; initial base at the Royal Hospital for Children.
The predicted salary is between 28800 - 48000 £ per year.
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Clerical Officer – Health Records, Edinburgh
Client: NHS Greater Glasgow & Clyde
Location: Edinburgh, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference:
a54d697400c4
Job Views:
6
Posted:
12.07.2025
Expiry Date:
26.08.2025
Job Description:
NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK, employing around 40,000 staff across various clinical and non-clinical roles. We provide a range of services including acute hospital, primary, community, and mental health care to a population of over 1.15 million, expanding to 2.2 million when regional and national services are included.
This is a fixed-term position for 6 months.
Previous applicants need not reapply.
The shift pattern is Monday – Friday, 08:30 – 17:00, with Tuesday finishing at 16:30.
The role involves supporting effective clinical care by providing efficient Health Records services, ensuring accurate administration and processing of patient appointments, and maintaining confidentiality and security of patient records.
Additional responsibilities include providing administrative, clerical, and receptionist services, maintaining electronic and paper-based patient records, and updating patient demographic and administrative data.
- National 4 or Level 1 qualification in three subjects, including English, or equivalent.
- General administration or clerical experience is desirable.
- Proficiency in computer use and good keyboard skills.
- Reception experience is desirable.
- Experience with a Patient Management System is preferred, but training will be provided.
This position is GGC-wide and may be located at any site, initially based at the Royal Hospital for Children. The position may close early depending on application interest.
This post may close sooner than the advertised date depending on the level of interest in the post.
This role does not qualify for a Certificate of Sponsorship (CoS) from NHS Greater Glasgow and Clyde.
For contact details, please refer to the Candidate Information Packs.
NHS Greater Glasgow and Clyde values diversity and encourages applications from all community sections. We are committed to inclusion and proud of our diverse workforce.
By signing the Armed Forces Covenant, NHSGGC supports military community applications and recognizes military skills and experience during recruitment.
Applicants must provide genuine responses to all questions. Use of AI, automated tools, or third-party assistance to alter responses is discouraged. By applying, you confirm that your answers are your own and reflect your personal knowledge and experience.
Failure to comply may result in application withdrawal.
For portal or login issues, please contact the support team as specified in the application portal.
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Clerical Officer - Health Records employer: NHS Greater Glasgow & Clyde
Contact Detail:
NHS Greater Glasgow & Clyde Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clerical Officer - Health Records
✨Tip Number 1
Familiarise yourself with the NHS Greater Glasgow and Clyde's values and mission. Understanding their commitment to diversity and inclusion can help you align your responses during interviews, showcasing how you fit into their culture.
✨Tip Number 2
Gain a basic understanding of health records management and patient confidentiality. This knowledge will not only help you in the role but also demonstrate your commitment to maintaining high standards in patient care during discussions with the hiring team.
✨Tip Number 3
If you have experience with any Patient Management Systems, be ready to discuss it. Even if you haven't used the specific system they employ, showing your willingness to learn and adapt can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of NHS Greater Glasgow and Clyde. They can provide insights into the work environment and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Clerical Officer - Health Records
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Clerical Officer position. Highlight key skills such as administration, confidentiality, and proficiency in computer use that are essential for the role.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that match the job description. Emphasise any previous clerical or administrative roles, especially those involving health records or patient management systems.
Craft a Strong Cover Letter: Write a cover letter that addresses why you are a good fit for the position. Mention your understanding of the importance of maintaining patient confidentiality and your ability to work efficiently in a healthcare environment.
Proofread Your Application: Before submitting, carefully proofread your application materials for spelling and grammatical errors. Ensure that all information is accurate and that your responses genuinely reflect your knowledge and experience.
How to prepare for a job interview at NHS Greater Glasgow & Clyde
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Clerical Officer in Health Records. Familiarise yourself with the importance of maintaining patient confidentiality and the administrative tasks involved.
✨Showcase Your Skills
Highlight your general administration or clerical experience during the interview. Be prepared to discuss your proficiency in computer use, keyboard skills, and any relevant experience with Patient Management Systems, even if it's limited.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and how you handle sensitive information. Think of examples from your past experiences where you successfully managed similar situations.
✨Demonstrate Your Commitment to Diversity
NHS Greater Glasgow and Clyde values diversity and inclusion. Be ready to discuss how you can contribute to a diverse workplace and why you believe it is important in a healthcare setting.
