At a Glance
- Tasks: Manage IT service requests, bugs, and defects while coordinating resources.
- Company: Join a rapidly growing company based in Bury with a successful team.
- Benefits: Enjoy perks like a pension and opportunities for personal growth.
- Why this job: Be part of an exciting growth phase and develop your skills in a dynamic environment.
- Qualifications: Experience in incident management or similar roles is essential.
- Other info: We welcome applications from all backgrounds and ages.
The predicted salary is between 36000 - 60000 £ per year.
Software Operations Lead – Bury
Software Operations Lead – Delivery / Analysis
Roc Search are currently recruiting for a Software Operations Lead to join a highly successful team working for a company based in Bury.
Day to day you will essentially be managing the path that comes into the IT development team, involving the service requests, bugs and defects involving their applications. This means you will work on the initial triage, handling the resource allocation for the tasks etc. You will also be working closely with the change lead for small changes/projects.
The company have been growing over the last couple of years and are continuing in this direction, so it is a very exciting time to join. With this rapid level of growth there will be opportunities to develop and grow with them.
Essential skills include experience with:
- Incident management or experience in a similar role
- High pressured, fast paced environment
- Excellent communication
This is an excellent opportunity for the successful applicant to gain exposure to a growing company with great rewards, including Pension, and more.
Apply now for immediate consideration.
As a professional company we gladly welcome applications from persons of any age and background and do not intend to discriminate with advert text and terminology.
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Software Operations Lead employer: Roc Search GmbH
Contact Detail:
Roc Search GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Software Operations Lead
✨Tip Number 1
Familiarise yourself with incident management tools and methodologies. Being well-versed in these will not only help you understand the role better but also demonstrate your proactive approach to potential employers.
✨Tip Number 2
Brush up on your communication skills, especially in a technical context. Since you'll be liaising between teams, being able to convey complex information clearly is crucial.
✨Tip Number 3
Research the company’s recent projects and growth trajectory. Showing that you’re informed about their operations and future plans can set you apart during discussions.
✨Tip Number 4
Network with current or former employees on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
We think you need these skills to ace Software Operations Lead
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities of a Software Operations Lead. Familiarise yourself with incident management and the dynamics of a fast-paced IT environment.
Tailor Your CV: Highlight your relevant experience in incident management and any similar roles. Emphasise your ability to work under pressure and your communication skills, as these are essential for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that demonstrate your capability to manage service requests and resource allocation effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail and professionalism, which is crucial for a leadership role.
How to prepare for a job interview at Roc Search GmbH
✨Understand Incident Management
Make sure you brush up on your incident management knowledge. Be prepared to discuss your previous experiences in handling service requests, bugs, and defects, as this will be crucial for the role.
✨Showcase Your Communication Skills
Since excellent communication is essential for this position, practice articulating your thoughts clearly. Think of examples where your communication made a difference in a project or resolved an issue.
✨Demonstrate Adaptability
The company is growing rapidly, so they’ll want to see that you can thrive in a fast-paced environment. Prepare to share instances where you successfully adapted to change or managed multiple priorities.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's growth and how the Software Operations Lead fits into their future plans. This shows your genuine interest in the role and the company.