Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Create delicious drinks and provide excellent customer service while keeping the store welcoming.
- Company: Join Costa Coffee, a global brand with a passion for great coffee and community impact.
- Benefits: Enjoy competitive pay, 50% discount on food and drinks, and a matched pension scheme.
- Why this job: Be part of a diverse team that values your individuality and supports your growth.
- Qualifications: Looking for multi-taskers with a positive attitude and a love for customer interaction.
- Other info: Start with a casual chat via AI to showcase your skills anytime, anywhere.
- Retail Operations – Store Assistant / Barista
At Costa Coffee, we are what we craft. It’s about perfecting latte art, creating experiences that put a smile on people’s faces, and proudly making greatness every day.
And as a Barista, you can too.
So, why Costa?
Pay rate of £12.60-13.60 per hour (dependent on the location of the store)
We’re growing day by day, with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme, including matched contributions
- 50% discount on all your favourite food and drinks in Costa-owned stores
- A smart pension that is matched up to an amazing 10%
- The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
What you’ll do
Being a Barista means so much more than making velvety cups of joy. It’s your chance to learn, challenge yourself and truly master your craft – which means you’ll be:
- Putting smiles on faces come rain or shine
- Mastering our menu, from toasties to seasonal drinks and more
- Pouring passion into perfect drinks and great customer service
- Keeping your store clean, tidy and welcoming
- Working with your colleagues to make your store the very best
Who you are
We’re interested in your unique ingredients:
- A multi-tasker with a can-do attitude, not afraid to take on a challenge
- A perfectionist, dedicated to delivering excellence
- A people person and team player, who can strike up a good conversation
When you apply, you’ll start with a quick, casual chat via Sapia.ai — just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry — there will always be human involvement in the review of your responses and in making the final hiring decision. Need adjustments? Email costa.recruitment@costacoffee.com
Reimagining coffee experiences to make a difference
We’ve been changing the coffee game since day one. Founded by two pioneering brothers back in 1971, that innovative spirit (and love for great coffee) lives on in our cups, communities and Costaristas all over the world. And there’s never been a better time to join us.
“ Finding a company whose culture and values align to yours, and where your strengths are needed and appreciated, is probably the best tip for moving forward in your career.”
- Retail Operations – Store Assistant / Barista
You’ll be redirected to an external site or prompted to apply via email. Costa Coffee assumes no responsibility for the information presented on external websites. Click Proceed to continue.
#J-18808-Ljbffr
Barista employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista
✨Tip Number 1
Familiarise yourself with Costa Coffee's menu and values. Understanding their offerings and the company culture will help you connect better during your initial chat and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills. As a Barista, you'll be interacting with customers regularly, so think of ways to engage them in conversation and create a welcoming atmosphere. This will demonstrate your people skills during the interview process.
✨Tip Number 3
Showcase your ability to multitask. In a busy coffee shop environment, being able to juggle multiple tasks is crucial. Think of examples from your past experiences where you've successfully managed several responsibilities at once.
✨Tip Number 4
Be prepared to discuss your passion for coffee and the art of making it. Whether it's about perfecting latte art or your favourite coffee blends, sharing your enthusiasm can set you apart and align with Costa's commitment to quality.
We think you need these skills to ace Barista
Some tips for your application 🫡
Understand the Role: Before applying, take time to understand what being a Barista at Costa Coffee entails. Familiarise yourself with their values and the skills they are looking for, such as customer service and teamwork.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service or food and beverage roles. Use specific examples that demonstrate your ability to multitask and deliver excellence.
Craft a Personal Statement: Write a personal statement that reflects your passion for coffee and customer service. Mention why you want to work at Costa Coffee and how your values align with theirs.
Prepare for the AI Chat: Since the application process includes a chat via Sapia.ai, prepare for this by thinking about how you can showcase your personality and skills. Be ready to answer questions about your experiences and how you handle challenges.
How to prepare for a job interview at Costa Coffee
✨Show Your Passion for Coffee
Make sure to express your love for coffee and the art of making it. Talk about your favourite drinks, any experience you have with coffee preparation, and how you enjoy creating a great experience for customers.
✨Demonstrate Your People Skills
As a Barista, you'll be interacting with customers all day. Be prepared to share examples of how you've successfully engaged with people in previous roles, highlighting your ability to create a welcoming atmosphere.
✨Emphasise Teamwork
Costa Coffee values team players. Share experiences where you've worked collaboratively with others to achieve a common goal, showcasing your ability to contribute positively to a team environment.
✨Prepare for Practical Questions
Expect questions that assess your problem-solving skills and ability to handle busy situations. Think of scenarios where you've had to multitask or manage stress effectively, and be ready to discuss them.
