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- Tasks: Lead exciting ECRM marketing projects to enhance customer experiences and drive change.
- Company: Join Admiral, a diverse and inclusive company committed to a people-first culture.
- Benefits: Enjoy 33 days holiday, flexible leave options, and up to £3,600 in free shares annually.
- Why this job: Make a significant impact in a fast-paced environment while developing your skills and career.
- Qualifications: Professional qualification in Marketing, IT, or Business; experience as a Product Owner preferred.
- Other info: Be part of a Great Place to Work for over 25 years, fostering growth and inclusivity.
The predicted salary is between 36000 - 60000 £ per year.
2 weeks ago Be among the first 25 applicants
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We seek a motivated, value-driven Product Owner to join our ECRM Marketing Implementation team. This role focuses on enhancing customer experiences by integrating new marketing technology solutions. Key responsibilities include managing Email Deliverability, BIMI, Visual Builders, and app/API integrations.
This is an opportunity to drive change and add value through new marketing technologies during an exciting period of investment in our Adobe Martech stack.
Key Responsibilities
- Product Vision: Own technical ECRM marketing projects (BIMI, Visual Builders, Deliverability) to ensure alignment with industry changes, consumer duty and business goals.
- Stakeholder Collaboration You will be responsible for independently creating technical development briefs and requesting statements of work. By working closely with external agencies and key stakeholders to gather requirements, define project scope, and ensure alignment on objectives and deliverables.
- Execution and Delivery: Implement key projects, ensuring timely, high-quality outcomes aligned with business goals. Develop test plans, participate in deployment meetings, and conduct post-implementation reviews. Also, provide training and support to the wider team.
- Performance Tracking: Monitor and analyse KPIs for email deliverability and omni-channel performance. Create reports and present findings to drive continuous improvement across the business.
- Quality Assurance: Maintain the quality of solutions through comprehensive testing and strict adherence to quality assurance protocols. This will include QA testing, updating process maps and communicating change.
- Data Management: Work with Compliance, Data Protection, and Legal teams within EUI and Admiral Group to ensure that activities meet FCA, data privacy, and ASA standards.
- Market Research: Stay informed on industry trends, competitor activities, and emerging Martech technologies to inform marketing strategies and deployment tactics.
Key Skills
- Education: a professional qualification in Marketing, IT, Business, or a related field.
- Experience: Demonstrated experience as a Product Owner or similar role in Marketing, IT, or Business Implementation, with a history of delivering projects.
- Skills: Strong analytical, organisational, problem-solving, communication, and interpersonal skills.
- Technical Proficiency: Proficient in Adobe marketing tools and platforms, email deliverability, Jira/Workfront, and agile methodologies. Experience with HTML, JavaScript, CSS, Adobe Campaign, and/or Adobe Journey Optimiser is advantageous but not mandatory.
- Leadership: Demonstrated ability to lead, with a strong sense of accountability and ownership.
- Adaptability: Ability to thrive in a fast-paced, dynamic environment with changing priorities and deadlines.
This position is ideal for a professional dedicated to delivering new projects and enhancing customer experiences. If you are ready to make a significant impact and help shape the future of our marketing success, we invite you to apply.
Please note – we may close this vacancy early if we receive lots of applications or business priorities change.
Admiral: Where You Can
We take pride in being a diverse and inclusive business. It\’s a place where you can Be You, and show up as you are. We’re committed to fostering a people-first culture where everyone is accepted, supported, and empowered to be brilliant. You can, Grow And Progress at a pace and direction that suits you, Make A Difference for our customers and each other, and Share in Our Future with all colleagues eligible for up to £3,600 of free shares each year after one year of service.
Everyone receives 33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays). You also have the option to buy or sell up to an additional five days of annual leave.
We’re proud of our people-first culture. In fact, we\’ve been recognised as a Great Place to Work for Women, a Great Place to Work for Wellbeing, and an overall Great Place to Work for over 25 years! We’re fully committed to making sure your progression is not slowed or halted by barriers related to race, gender, age, sexuality or any of the protected characteristics.
Our fantastic benefits make sure our colleagues have a great work-life balance; You can view some of our other key benefits here.
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
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Job function
Product Management and Marketing
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Industries
Financial Services, IT Services and IT Consulting, and Insurance
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Product Owner ECRM Implementation employer: Admiral
Contact Detail:
Admiral Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Owner ECRM Implementation
✨Tip Number 1
Familiarise yourself with Adobe marketing tools and platforms, as proficiency in these is crucial for the role. Consider taking online courses or tutorials to boost your skills in Adobe Campaign and Adobe Journey Optimiser.
✨Tip Number 2
Network with professionals in the marketing technology space, especially those who have experience with ECRM implementations. Attend industry events or webinars to connect with potential colleagues and gain insights into best practices.
✨Tip Number 3
Stay updated on the latest trends in email deliverability and omni-channel marketing. Subscribe to relevant blogs or newsletters to ensure you can discuss current industry changes during interviews.
✨Tip Number 4
Prepare to demonstrate your project management skills by thinking of examples where you've successfully led projects. Be ready to discuss how you managed stakeholder expectations and delivered results under tight deadlines.
We think you need these skills to ace Product Owner ECRM Implementation
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Product Owner or in similar roles. Focus on your achievements in managing marketing technology projects, especially those related to email deliverability and customer experience.
Craft a Compelling Cover Letter: In your cover letter, express your passion for enhancing customer experiences through technology. Mention specific projects you've led that align with the responsibilities outlined in the job description, such as BIMI or Visual Builders.
Showcase Technical Proficiency: Clearly outline your technical skills, particularly with Adobe marketing tools, Jira/Workfront, and any programming languages like HTML or JavaScript. This will demonstrate your capability to handle the technical aspects of the role.
Highlight Stakeholder Collaboration: Provide examples of how you've successfully collaborated with stakeholders in previous roles. Emphasise your ability to gather requirements and define project scopes, as this is crucial for the position.
How to prepare for a job interview at Admiral
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Product Owner in ECRM Implementation. Familiarise yourself with key terms like Email Deliverability, BIMI, and Visual Builders, as well as the importance of stakeholder collaboration.
✨Showcase Your Experience
Prepare to discuss your previous experience in similar roles. Highlight specific projects where you successfully managed technical development briefs or collaborated with external agencies, demonstrating your ability to deliver high-quality outcomes.
✨Demonstrate Analytical Skills
Be ready to talk about how you've monitored and analysed KPIs in past roles. Share examples of how your insights led to improvements in email deliverability or omni-channel performance, showcasing your analytical prowess.
✨Stay Updated on Industry Trends
Research current trends in marketing technology and be prepared to discuss how they could impact the role. Showing that you're informed about emerging Martech technologies will demonstrate your commitment to continuous improvement and innovation.
