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- Tasks: Welcome patients, process orders, and assist with pharmacy operations daily.
- Company: Join a leading pharmacy committed to excellent patient care and community health.
- Benefits: Enjoy flexible hours, training programs, and a supportive team environment.
- Why this job: Gain hands-on experience in healthcare while making a positive impact on patients' lives.
- Qualifications: Must be at least 18 years old with a high school diploma; pharmacy certification preferred.
- Other info: Opportunity for growth within the company and to learn essential pharmacy skills.
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- Education Required: High school diploma or equivalent
- Certification or Licensing Preferred: Pharmacy Certification
- Lifting Requirement: Up to 25 pounds
- Age Requirement: At least 18 years of age,
Job Responsibilities
- Welcome patients and immediately acknowledge them with compassion and a smile at all pharmacy entry points.
- Model excellent patient care by respecting, engaging and enthusiastically meeting or exceeding all patient needs, including processing orders in person and by phone, directing patients to products and merchandise and referring appropriate questions concerning prescriptions and over the counter medicine to the pharmacist.
- Maintain a neat and clean work environment in order to ensure that company and government requirements are met.
- Assist team members with tasks to ensure department runs efficiently.
- Use the pharmacy computer to complete all actions necessary in order to maximize efficiency and provide optimal patient care at drop-off, will call, drive thru, phone, filling and order receiving, including but not limited to: searching for patients and profiles, determining dates of fill and pick-up, determining prescriptions sent to Central Fill, quoting cash prices of prescriptions, checking on-hand counts of medications and entering invoices.
- Assist team on actions plans in order to improve outcomes using knowledge of all appropriate service and business metrics.
- Assist in the execution of all company initiatives and programs.
- Complete required training program and accompanying exams.
- Follow all company, state and federal policies, laws and regulations, including HIPAA and Pseudoephedrine sales.
- Finalize sales using cash register according to established procedures, including the point of sale policies.
- Transcribe data from prescriptions accurately in order to generate a custom label for the customer.
- Assist with maintaining proper inventory levels by ordering, receiving, stocking and rotating drugs and other supplies per company policy and procedure.
- Answer telephone in a polite and timely manner, ensure accurate information is exchanged and the customer is satisfied.
- Resolve customer questions and concerns by communicating effectively with the customer and the management team and support staff in an efficient manner.
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Pharmacy Technician Trainee employer: Giant Eagle
Contact Detail:
Giant Eagle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pharmacy Technician Trainee
✨Tip Number 1
Familiarise yourself with pharmacy operations and terminology. Understanding the basics of prescription processing and medication management will not only boost your confidence but also impress potential employers during interviews.
✨Tip Number 2
Practice your customer service skills. Since this role involves direct interaction with patients, demonstrating your ability to engage compassionately and effectively with customers can set you apart from other candidates.
✨Tip Number 3
Network with professionals in the pharmacy field. Attend local pharmacy events or join online forums to connect with current pharmacy technicians. They can provide valuable insights and may even refer you to job openings.
✨Tip Number 4
Stay updated on pharmacy laws and regulations. Being knowledgeable about HIPAA and other relevant policies shows that you are serious about compliance and patient care, which is crucial for a Pharmacy Technician Trainee.
We think you need these skills to ace Pharmacy Technician Trainee
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Pharmacy Technician Trainee. Familiarise yourself with the job description and think about how your skills and experiences align with the requirements.
Tailor Your CV: Customise your CV to highlight relevant experience, especially any customer service roles or positions in healthcare. Emphasise your ability to work in a team and your commitment to patient care.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for pharmacy and patient care. Mention specific examples of how you've demonstrated compassion and efficiency in previous roles, and express your eagerness to learn and grow in this position.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Giant Eagle
✨Show Your Compassion
As a Pharmacy Technician Trainee, you'll be interacting with patients regularly. During the interview, demonstrate your ability to empathise and connect with people. Share examples of how you've provided excellent customer service in the past.
✨Know Your Responsibilities
Familiarise yourself with the job responsibilities listed in the description. Be prepared to discuss how you can contribute to maintaining a clean work environment and assisting team members efficiently. Highlight any relevant experience you have in similar roles.
✨Understand Pharmacy Regulations
Since the role involves adhering to company, state, and federal policies, it's crucial to show that you understand these regulations. Brush up on HIPAA and other relevant laws, and be ready to discuss how you would ensure compliance in your daily tasks.
✨Practice Communication Skills
Effective communication is key in this role. Prepare for the interview by practising how you would handle customer inquiries or concerns. Think of scenarios where you resolved issues and be ready to share those experiences.
