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- Tasks: Resolve customer chargebacks and disputes while communicating with payment processors.
- Company: Join ProPivotal, a leading staffing firm helping 2,500 people find jobs annually.
- Benefits: Enjoy competitive pay at £14/hr and the chance to work in a dynamic environment.
- Why this job: Develop strong relationships and enhance your analytical skills in a fast-paced role.
- Qualifications: 2+ years in fraud or banking; strong problem-solving and analytical skills required.
- Other info: No costs for candidates; we help you find a job you'll love!
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- Research and resolve customer chargebacks and disputes
- Communicate with payment processors, cardholders, and others as needed
- Apply bank and card industry regulations in resolving disputes
- Enter and maintain chargebacks in the management system
- Develop strong relationships with key partners
Qualifications:
- 2+ years experience in fraud/banking/disputes or relevant field
- Ability to work independently and with multiple deadlines
- Strong analytical and problem-solving skills
- Proactive and able to manage pressured situations
Visit our website to learn more about our openings!
There are no costs for candidates utilizing our services as our clients pay for all related hiring fees. All ProPivotal job postings are either actual positions we had available at the time of posting or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you\’ll love. As one of the area\’s largest staffing firms, we help 2,500 people find jobs a year, so chances are good that we can help you too.
ProPivotal is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran\’s status, sexual orientation, or any other protected factor.
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Chargeback Specialist - £14/hr employer: Professional Staffing Group
Contact Detail:
Professional Staffing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chargeback Specialist - £14/hr
✨Tip Number 1
Familiarise yourself with the latest trends in chargebacks and fraud prevention. Understanding current industry standards and regulations will not only boost your confidence but also demonstrate your commitment to the role during interviews.
✨Tip Number 2
Network with professionals in the banking and fraud sectors. Engaging with others in the field can provide valuable insights and potentially lead to referrals, which can significantly enhance your chances of landing the job.
✨Tip Number 3
Prepare for situational interview questions by practising how you would handle specific chargeback scenarios. This will showcase your analytical and problem-solving skills, which are crucial for the Chargeback Specialist role.
✨Tip Number 4
Demonstrate your ability to work under pressure by sharing examples from your past experiences. Highlighting your proactive approach in managing tight deadlines will resonate well with the hiring team.
We think you need these skills to ace Chargeback Specialist - £14/hr
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Chargeback Specialist. Familiarise yourself with chargeback processes, customer dispute resolution, and relevant banking regulations.
Tailor Your CV: Highlight your experience in fraud, banking, or disputes prominently in your CV. Use specific examples that demonstrate your analytical skills and ability to manage multiple deadlines effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your problem-solving abilities and proactive approach. Mention how your past experiences align with the qualifications listed in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Professional Staffing Group
✨Know Your Chargeback Basics
Make sure you understand the fundamentals of chargebacks and disputes. Brush up on relevant banking regulations and industry standards, as this knowledge will demonstrate your expertise and confidence during the interview.
✨Showcase Your Analytical Skills
Prepare to discuss specific examples where you've successfully resolved disputes or analysed complex situations. Highlight your problem-solving skills and how you've used them in previous roles to manage chargebacks effectively.
✨Demonstrate Strong Communication Abilities
Since the role involves communicating with various stakeholders, be ready to explain how you've built relationships with payment processors or cardholders in the past. Good communication can set you apart from other candidates.
✨Prepare for Pressure Scenarios
Think of instances where you've had to work under pressure or meet tight deadlines. Be prepared to share these experiences, as they will illustrate your ability to thrive in a fast-paced environment, which is crucial for a Chargeback Specialist.
