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- Tasks: Support cancer patients through their journey, ensuring timely diagnostics and data management.
- Company: Join East Lancashire Hospitals NHS Trust, a leading healthcare provider serving over 600,000 people.
- Benefits: Enjoy flexible hours, a supportive team environment, and opportunities for professional growth.
- Why this job: Make a real impact in patient care while working in a dynamic and rewarding environment.
- Qualifications: GCSE English and Maths at level 4 or above; IT skills required.
- Other info: Opportunity to work closely with healthcare professionals and improve patient experiences.
The predicted salary is between 36000 - 60000 £ per year.
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Client:
East Lancashire Hospitals NHS Trust
Location:
Blackburn, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
f3074deaa426
Job Views:
2
Posted:
12.07.2025
Expiry Date:
26.08.2025
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Job Description:
Job overview
An exciting opportunity has arisen to join the Cancer Services Administration team at East Lancashire NHS Trust to work within the suspected Skin Cancer Teledermatology service.
You will be providing full administrative support to the Teledermatology Pathway and proactively monitoring and tracking of the cancer patients, ensuring that their journey is processed in a timely and efficient manner, in line with the Cancer Waiting Times Targets. It is imperative that the post holder has a full understanding of the Cancer Waiting Time Targets, and the impact these have on both patient and trust, in order to educate and advise key personnel on all aspects and requirements of the Cancer targets.
Main duties of the job
Track and guide (virtually) the patient through the cancer pathway using the Hospital systems ensuring there are no delays which will prevent the patient achieving the cancer waiting time targets. Ensure diagnostic investigations are carried out in a timely manner and the results of such are made available as soon as possible to clinicians
Be responsible for identifying patients coming into the Trust referred either via the 2 week wait route or other routes (at positive histology).Be responsible for identifying and resolving delays in the patient pathway.
Ensure the exchange of data in relation to the Cancer patient journey. Ensure all data in relation to the patient journey is supplied for input onto the Cancer Services Database.
Highlight any regular system bottlenecks and contribute ideas to resolve these.
Work closely with the Cancer Management Team and Service Improvement Leads to continually improve the patient journey.
Ensure data entry of patient details to Cancer Database.
Be able to identify and advise clinical teams on when adjustments can be made to the patient journey, ensuring these are documented in both the patient case notes and within the Cancer Database.
Support and attend weekly Patient Tracking List (PTL) meetings, which involve the Business Managers, Assistant Business Managers, MDT Co-ordinators and Cancer Business Manager. Ensure all recommended actions are dealt with expediently and escalation procedures followed.
Working for our organisation
At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 9,500 staff, many of whom are internationally renowned and have won awards for their work.
Please note that although this role as advertised as within Cancer Services, the role is responsible for supporting the teledermatology pathway and the intention is to embed this role within the H&N service in the future.
Detailed job description and main responsibilities
1. Track and guide (virtually) the patient through the cancer pathway using the Hospital systems ensuring there are no delays which will prevent the patient achieving the cancer waiting time targets.
2. Ensure diagnostic investigations are carried out in a timely manner and the results of such are made available as soon as possible to clinicians
3. Be responsible for identifying patients coming into the Trust referred either via the 2 week wait route or other routes (at positive histology).
4. Track and guide (virtually) the patient through the hospital system ensuring there are no system delays which will prevent the patient achieving the cancer waiting time targets.
5. Be responsible for identifying and resolving delays in the patient pathway. Where this is not possible ways forward to be discussed and agreed with the Directorate Manager Cancer Services & Oncology.
6. Ensure the exchange of data in relation to the Cancer patient journey. Ensure all data in relation to the patient journey is supplied for input onto the Cancer Services Database.
7. Highlight any regular system bottlenecks and contribute ideas to resolve these.
8. Work closely with the Cancer Management Team and Service Improvement Leads to continually improve the patient journey.
9. Ensure data entry of patient details to Cancer Database.
10. Be able to identify and advise clinical teams on when adjustments can be made to the patient journey, ensuring these are documented in both the patient case notes and within the Cancer Database.
11. Support and attend weekly Patient Tracking List (PTL) meetings, which involve the Business Managers, Assistant Business Managers, MDT Co-ordinators and Cancer Business Manager. Ensure all recommended actions are dealt with expediently and escalation procedures followed.
12. Typing up of clinic letters and annotations using the Winscribe System.
13. Add telephone clinics to the Patient Administration System.
14. Organise Hot Clinic rooms and/or appointments, liaising with the relevant teams.
15. To ensure the relevant information is entered promptly and accurately onto the Somerset Cancer Register, in line with the minimum data set, meeting the requirements of the Trust’s Patient Access Policy at all times.
16. To liaise with patients and establish good working relationships with other members of the team and external stakeholders.
17. Establish a process to ensure all patients move smoothly between MDTs and protocols are followed.
18. Management of medical records adhering to trust protocols.
19. To provide cover for other colleagues in their absence and support for clinic prep as required
20. Support with holistic needs assessment of patients with confirmed cancer
Person specification
essentail and desireable
- Collecting and recording of data/information, text and/or numerical on an electronic database.
- GCSE English and Maths at level 4 or above (or equivalent level of skill).
- Have experience of working with IT Systems – Microsoft packages especially MS Spreadsheets
- Word processing RSA III or equivalent.
- Understand confidentiality, accountability.
- Able to work extra hours on occasions and provide reasonable flexibility in terms of hours worked.
- Willing to adapt to the changing needs of the service.
- Ability to travel between hospital sites
- Proven ability to work in a team and be supportive of team members
- Ability to understand, absorb and comply with detailed procedures.
- Previous experience either Primary/Secondary NHS Care.
- Data analysis and report writing.
- Familiar with medical terminology.
- Knowledge and Understanding of the Cancer Wait Time Measures
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Patient Navigator - Skin Cancer employer: East Lancashire Hospitals NHS Trust
Contact Detail:
East Lancashire Hospitals NHS Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Navigator - Skin Cancer
✨Tip Number 1
Familiarise yourself with the Cancer Waiting Time Targets and the specific processes involved in the Teledermatology pathway. Understanding these will not only help you in interviews but also demonstrate your commitment to improving patient care.
✨Tip Number 2
Network with current employees at East Lancashire Hospitals NHS Trust, especially those in Cancer Services. They can provide valuable insights into the role and the team dynamics, which can be beneficial during your application process.
✨Tip Number 3
Prepare to discuss how you would handle potential delays in the patient pathway. Think of examples from your past experiences where you've successfully resolved similar issues, as this will showcase your problem-solving skills.
✨Tip Number 4
Stay updated on the latest developments in cancer care and teledermatology. This knowledge can set you apart from other candidates and show your passion for the field, making you a more attractive applicant.
We think you need these skills to ace Patient Navigator - Skin Cancer
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Patient Navigator position. Understand the key responsibilities and required skills, especially regarding the Cancer Waiting Time Targets.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise any previous roles in healthcare administration or data management, particularly in cancer services.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for patient care and your understanding of the teledermatology pathway. Mention specific examples from your past experiences that demonstrate your ability to track and manage patient journeys effectively.
Highlight Relevant Skills: In your application, be sure to mention your proficiency with IT systems, especially Microsoft Office, and any experience you have with data entry and management. This is crucial for the role, so make it stand out.
How to prepare for a job interview at East Lancashire Hospitals NHS Trust
✨Understand the Cancer Waiting Time Targets
Make sure you have a solid grasp of the Cancer Waiting Time Targets and their significance. Be prepared to discuss how these targets impact patient care and the trust, as this knowledge will demonstrate your commitment to the role.
✨Familiarise Yourself with Teledermatology
Research the teledermatology service and its processes. Understanding how it fits into the overall cancer pathway will help you articulate your thoughts on improving patient journeys during the interview.
✨Showcase Your Data Management Skills
Be ready to discuss your experience with data entry and management, especially in relation to cancer databases. Highlight any relevant IT skills, particularly with Microsoft Excel, as this is crucial for tracking patient information.
✨Prepare for Team Collaboration Questions
Expect questions about teamwork and collaboration, especially regarding working with clinical teams and management. Think of examples from your past experiences where you successfully contributed to a team effort, particularly in a healthcare setting.
