15h Left: HVAC Field Service Technician - Cumbernauld - Trane UK Ltd...
15h Left: HVAC Field Service Technician - Cumbernauld - Trane UK Ltd...

15h Left: HVAC Field Service Technician - Cumbernauld - Trane UK Ltd...

Edinburgh Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join us as an HVAC Field Service Technician, providing top-notch customer service and technical support.
  • Company: Trane Technologies creates innovative climate solutions for a sustainable world.
  • Benefits: Enjoy competitive salary, healthcare, pension, and a company van.
  • Why this job: Be part of a dynamic team making a real impact in the community with continuous learning opportunities.
  • Qualifications: Experience in service roles, strong communication skills, and a UK driver's licence required.
  • Other info: Flexible working hours with standby and call-out responsibilities.

The predicted salary is between 30000 - 42000 £ per year.

Job Description At Trane Technologies TM and through our businesses including Trane ® and Thermo King ® , we create innovative climate solutions for buildings, homes, and transportation that challenge what\’s possible for a sustainable world. We\’re a team that dares to look at the world\’s challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go. Position Overview: The Service Technician is responsible for providing exceptional customer service and technical support. This role plays a crucial role to deliver the highest standards of service in the most efficient manner to maintain customer plant and equipment as installed on site covered by our maintenance and service contract. The goal is to maximize service technician productivity and enhance the overall customer experience and improve operational technical processes. Key Responsibilities: Customer and Technical: • Ability to diagnose system problems when servicing products and equipment on assigned projects and customer site visits. • Attend customer sites to carry out work for Planned Preventative Maintenance (PPM), Customer Breakdowns, Warranty work, Hire and Commissioning workloads. • Build and maintain strong relationships with customers, acting as a trusted point of contact. • Collaboration with Service desk, Sales, and Operations Team: Establish strong communication channels to share key customer insights. • Able to use cutting edge software and technology, along with a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units. • Reporting and Analysis: Generate regular reports on completed invoiced work orders. • Customer Relationship Management: Foster strong relationships with customers through exceptional customer service. • Communications with supervisors, regions service managers and senior technicians, and customers on updates and to drive continuous improvement. Internal Controls and Administration: • Proven experience in service or field-based technician role. • Strong knowledge of customer service principles. • Excellent interpersonal skills, with the ability to motivate technicians to deliver customer experiences • Effective communication skills • Analytical thinking and problem-solving abilities. • Proficiency in using, Apps, diagnostic software, and MS Office Suite. Skills and Capabilities: • Knowledge of manufacturing industry an advantage • People and communication skills with a positive mindset • Able to work with minimal supervision. • Appropriate skilled based certificates with F-Gas • Able to cover standby and call outs on a planned scheduled basis to include weekday, weekends and bank holidays • Proficient in using Microsoft Office Suite. • UK Drivers licence as a company vehicle will be allocated • Right to Work status confirmed for Country of application. You can look forward to: • Competitive salary and benefits including pension, healthcare, life insurance and wellbeing platforms. • Company van • A fast-paced working environment • An excellent working culture and community • A structured induction plan with continued learning and development. • A key role where you can make a direct contribution to our business. We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

15h Left: HVAC Field Service Technician - Cumbernauld - Trane UK Ltd... employer: Jobbydoo

At Trane UK Ltd, we pride ourselves on fostering a dynamic work environment that champions innovation and sustainability. Our HVAC Field Service Technicians enjoy competitive salaries, comprehensive benefits, and a strong emphasis on professional development, all while being part of a supportive community that values exceptional customer service and teamwork. Located in Cumbernauld, our team members have the unique opportunity to make a tangible impact on both our customers and the environment, ensuring a rewarding career path.
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Contact Detail:

Jobbydoo Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land 15h Left: HVAC Field Service Technician - Cumbernauld - Trane UK Ltd...

✨Tip Number 1

Familiarise yourself with Trane's products and services. Understanding their HVAC systems and how they operate will give you an edge during interviews, as you'll be able to speak knowledgeably about the technology you'll be working with.

✨Tip Number 2

Highlight your customer service skills in conversations. Since the role emphasises exceptional customer service, be prepared to share examples of how you've successfully built relationships and resolved issues in previous positions.

✨Tip Number 3

Network with current or former employees of Trane. They can provide insights into the company culture and expectations, which can help you tailor your approach and demonstrate your genuine interest in the role.

✨Tip Number 4

Prepare for technical questions related to HVAC systems. Brush up on your diagnostic skills and be ready to discuss how you would approach common problems, as this will showcase your expertise and problem-solving abilities.

We think you need these skills to ace 15h Left: HVAC Field Service Technician - Cumbernauld - Trane UK Ltd...

Technical Support Skills
Customer Service Excellence
Problem-Solving Skills
Diagnostic Skills
Preventative Maintenance Knowledge
Interpersonal Skills
Communication Skills
Analytical Thinking
Proficiency in Diagnostic Software
F-Gas Certification
Ability to Work Independently
Report Generation Skills
Knowledge of Manufacturing Industry
Microsoft Office Suite Proficiency
UK Driving Licence

Some tips for your application 🫡

Understand the Role: Read through the job description carefully to understand the key responsibilities and required skills. Tailor your application to highlight how your experience aligns with the specific needs of the HVAC Field Service Technician position.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in service or field-based technician roles. Mention specific examples where you successfully diagnosed system problems or provided exceptional customer service.

Showcase Technical Skills: Make sure to include your proficiency with diagnostic software, MS Office Suite, and any relevant certifications like F-Gas. This will demonstrate your technical capabilities and readiness for the role.

Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also conveys your enthusiasm for working at Trane Technologies. Discuss how you can contribute to their mission of creating innovative climate solutions.

How to prepare for a job interview at Jobbydoo

✨Show Your Technical Skills

Be prepared to discuss your technical expertise in HVAC systems. Bring examples of past experiences where you successfully diagnosed and repaired equipment, as this will demonstrate your capability to handle the responsibilities of the role.

✨Emphasise Customer Service

Since the role involves exceptional customer service, think of specific instances where you went above and beyond for a customer. Highlight your ability to build strong relationships and communicate effectively with clients.

✨Familiarise Yourself with Their Technology

Research the cutting-edge software and diagnostic tools used by Trane UK Ltd. Being knowledgeable about their technology will show your enthusiasm for the role and your readiness to adapt to their systems.

✨Prepare for Problem-Solving Questions

Expect questions that assess your analytical thinking and problem-solving abilities. Prepare scenarios where you faced challenges in the field and how you overcame them, showcasing your critical thinking skills.

15h Left: HVAC Field Service Technician - Cumbernauld - Trane UK Ltd...
Jobbydoo
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  • 15h Left: HVAC Field Service Technician - Cumbernauld - Trane UK Ltd...

    Edinburgh
    Full-Time
    30000 - 42000 £ / year (est.)

    Application deadline: 2027-07-27

  • J

    Jobbydoo

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