Telemarketing Team Manager

Telemarketing Team Manager

Stockport Full-Time 42000 - 58000 £ / year (est.) Home office possible
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At a Glance

  • Tasks: Lead and inspire a remote team of telesales advisors to achieve sales targets.
  • Company: Join Takepayments, the UK's trusted payments provider with a 4.9 Trustpilot rating.
  • Benefits: Earn a competitive salary with uncapped commission and enjoy luxury incentives.
  • Why this job: Be part of a dynamic team that values growth, collaboration, and success.
  • Qualifications: Proven experience in managing telesales teams and a passion for sales.
  • Other info: Opportunity for career advancement within a Fortune 500 company.

The predicted salary is between 42000 - 58000 £ per year.

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Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Join Our Team as a Telesales Team Manager!

Are you a dynamic sales leader with a proven track record in managing high-performing telesales teams remotely? We’re looking for an ambitious Telemarketing Team Manager to take charge of a growing team of appointment setters, driving performance, quality, and results for our field sales force.

Takepayments is a dynamic and rapidly growing company dedicated to providing top quality merchant services. We are the UKs most trusted payments provider with an outstanding 4.9 rating on Trustpilot. We are a part of the Global Payments Group who are a Fortune 500 company that offer a full range of configurable solutions that unify every aspect of commerce. We make it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.

Benefits of being our Telemarketing Team Manager:

£35k basic with Uncapped commission structure – the more your team delivers, the more you earn (OTE £70k+)

Opportunity for career growth within a dynamic and supportive team.

Access to incredible events and incentives, including once-in-a-lifetime experiences at luxury worldwide destinations

Join a collaborative, energetic, and supportive team environment

Responsibilities for our Telemarketing Team Manager:

Manage, coach and develop a team of circa 20-25 Telemarketing Advisors.

Achieve and exceed monthly sales targets and performance metrics.

Monitor productivity and drive KPIs to ensure consistent delivery of high-quality leads

Ensure the quality and qualification of all appointments set for field sales reps.

Conduct regular 1-2-1 coaching sessions, team meetings, and ongoing performance reviews.

Collaborate closely with internal teams to support a seamless sales process and outstanding customer experience.

Requirements for our Telemarketing Team Manager:

A motivated and target-driven leader with a passion for sales success

Demonstrable experience managing remote telesales/telemarketing teams in a high-paced environment.

A strong track record of exceeding team sales targets and driving performance through coaching.

Commercially astute with a strategic approach to planning and pipeline development.

Exceptional communication and interpersonal skills that inspire and influence teams.

Experience in Payment Solutions is advantageous, but not essential.

An energetic and enthusiastic attitude with a genuine passion for team development and results.

Ready to take the next step in your sales leadership career?
Apply now and become part of a high-performance team where your skills and results are truly rewarded.

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Telemarketing Team Manager employer: takepayments Ltd

At Global Payments, we pride ourselves on being a leading employer in the payments technology sector, offering a vibrant work culture that fosters collaboration and innovation. As a Telemarketing Team Manager, you'll benefit from a competitive salary with uncapped commission potential, alongside ample opportunities for career advancement within our supportive team. Join us in our UK office and experience unique incentives, including luxury events, while making a significant impact in a rapidly growing company that values your contributions.
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Contact Detail:

takepayments Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Telemarketing Team Manager

✨Tip Number 1

Familiarise yourself with the payment solutions industry. Understanding the key players, trends, and challenges will help you speak confidently about the role and demonstrate your passion for the sector during interviews.

✨Tip Number 2

Network with professionals in the telesales and telemarketing fields. Attend industry events or join relevant online groups to connect with others who can provide insights or even referrals to help you land the job.

✨Tip Number 3

Prepare to discuss your leadership style and how you've successfully managed remote teams in the past. Be ready to share specific examples of how you've driven performance and achieved sales targets.

✨Tip Number 4

Showcase your coaching abilities by preparing a brief plan on how you would develop your team. Highlight your strategies for conducting effective 1-2-1 sessions and driving team motivation to exceed targets.

We think you need these skills to ace Telemarketing Team Manager

Team Leadership
Coaching and Development
Sales Performance Management
Target-Driven Mindset
Remote Team Management
Communication Skills
Interpersonal Skills
Strategic Planning
Pipeline Development
Performance Metrics Analysis
Motivational Skills
Customer Experience Focus
Problem-Solving Skills
Adaptability in Fast-Paced Environments

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in managing telesales teams, particularly in remote settings. Use specific examples of how you've driven performance and exceeded sales targets.

Craft a Compelling Cover Letter: In your cover letter, express your passion for sales and team development. Mention your leadership style and how it aligns with the company's values, especially focusing on collaboration and results.

Highlight Relevant Experience: Emphasise any experience you have in the payments industry or similar sectors. If you have managed teams that achieved significant KPIs, make sure to include those achievements.

Showcase Communication Skills: Since exceptional communication is key for this role, provide examples in your application of how you've inspired and influenced teams through effective communication and coaching.

How to prepare for a job interview at takepayments Ltd

✨Showcase Your Leadership Skills

As a Telemarketing Team Manager, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully managed and motivated teams in the past, especially in remote settings. Highlight specific instances where your coaching led to improved performance.

✨Know the Company and Industry

Familiarise yourself with Global Payments and Takepayments. Understand their services, values, and market position. Being knowledgeable about the payments industry will show your genuine interest and help you answer questions more effectively.

✨Prepare for Performance Metrics Questions

Expect questions about how you drive KPIs and achieve sales targets. Be ready to discuss your strategies for monitoring productivity and ensuring high-quality leads. Use data from your previous roles to illustrate your success in meeting or exceeding targets.

✨Demonstrate Communication Skills

Exceptional communication is key for this role. Practice articulating your thoughts clearly and confidently. You might be asked to role-play a coaching scenario, so be prepared to showcase your interpersonal skills and ability to inspire others.

Telemarketing Team Manager
takepayments Ltd
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  • Telemarketing Team Manager

    Stockport
    Full-Time
    42000 - 58000 £ / year (est.)

    Application deadline: 2027-07-17

  • T

    takepayments Ltd

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