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- Tasks: Create unforgettable moments for customers as Bar & Waiting Staff.
- Company: Join Venture Hotels, a pioneering arm of Greene King, known for unique hotel experiences.
- Benefits: Enjoy competitive pay, discounts, career progression, and early wage access.
- Why this job: Be part of a fun, inclusive team where you can grow your skills and make an impact.
- Qualifications: Bring a willingness to learn, attention to detail, and a passion for excellent service.
- Other info: Referral bonuses available; check our blog for work permit details.
As Bar & Waiting Staff, you’ll be key to creating unforgettable moments for customers, whether you’re pouring a pint or recommending the perfect drink to a customer after a long day, you’ll keep the good times flowing. You’ll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience.
We’re called Venture Hotels for a reason: We’re pioneers! And we thrive on originality. As Greene King’s ventures arm, we’re here to push boundaries. And we’re driven by a team that sees every day as an opportunity to go beyond the ordinary.The result: hotels with a unique sense of place that locals can feel proud of.
We’re all about rewarding our team’s hard work, that’s why…
You’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands – as one of the industry\’s top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…
As a member of our Bar & Waiting Staff, you will…
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Be the insider behind the bar, offering recommendations to customers.
- Prepare and present drinks that meet specifications and customer expectations.
- Assist in greeting, serving food and looking after our customers whilst they dine with us.
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
What you’ll bring…
- Willingness to learn and expand your skills.
- Have a great eye for detail, making sure every pint is poured to perfection.
- A passion for giving great service and making sure every customer receives a warm welcome.
- A positive can-do attitude and be a real team player.
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Front of House Team Member employer: Greene King
Contact Detail:
Greene King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member
✨Tip Number 1
Familiarise yourself with the drinks menu and any special offerings at Venture Hotels. Being knowledgeable about what you’ll be serving can help you stand out during the interview, as it shows your enthusiasm and readiness to engage with customers.
✨Tip Number 2
Showcase your customer service skills by sharing specific examples from previous roles where you created memorable experiences for guests. This will demonstrate your ability to connect with customers and enhance their experience, which is crucial for this position.
✨Tip Number 3
Research the company culture at Venture Hotels and Greene King. Understanding their values and mission will allow you to align your answers during the interview, showing that you’re a great fit for their team-oriented environment.
✨Tip Number 4
Prepare to discuss your willingness to learn and develop your skills. Highlight any relevant training or certifications you have, and express your eagerness to take advantage of the career progression opportunities offered by Venture Hotels.
We think you need these skills to ace Front of House Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what is expected of a Front of House Team Member. Highlight your relevant experience in customer service and any specific skills that align with the role.
Tailor Your CV: Customise your CV to reflect the skills and experiences that are most relevant to the Bar & Waiting Staff position. Emphasise your ability to provide excellent service, attention to detail, and teamwork.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your enthusiasm for creating memorable customer experiences. Mention specific examples from your past roles that demonstrate your skills.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Greene King
✨Show Your Passion for Service
Make sure to express your enthusiasm for providing excellent customer service. Share examples of how you've gone above and beyond to create memorable experiences for customers in the past.
✨Demonstrate Team Spirit
Venture Hotels values a fun and inclusive team environment. Be prepared to discuss how you work well with others and contribute to a positive atmosphere, as teamwork is essential in this role.
✨Know Your Drinks
Familiarise yourself with common drinks and cocktails that might be served. Being able to recommend drinks confidently will show your knowledge and readiness for the role, making you stand out.
✨Ask Questions
Prepare thoughtful questions about the company culture, training opportunities, and career progression. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
