Sales Associate

Sales Associate

Norwich Part-Time 21600 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team as a Sales Associate, delivering exceptional customer service and product knowledge.
  • Company: Signet Jewelers operates H. Samuel and Ernest Jones, with over 270 stores in the UK and Ireland.
  • Benefits: Enjoy competitive pay, sales incentives, staff discounts, and career development opportunities.
  • Why this job: Be part of a diverse team creating memorable experiences while growing your skills in the jewellery industry.
  • Qualifications: A passion for customer service and an interest in jewellery; no specific experience required.
  • Other info: We value diversity and are committed to equal opportunities for all applicants.

The predicted salary is between 21600 - 36000 £ per year.

We offer a competitive salary and benefits, including sales incentivesand a staff discount. The nature of our business also means you can sometimes work additional hours at times like peak trading periods, Bank Holidays and weekends.

What is also really amazing about Signet are the career development opportunities. If you’ve got potential, we’ll help you fulfil it. We’ve got the training and development programmes in place to really help you make the most of your talent!

Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that’s not all, we are part of the world’s largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you

Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion.

We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.

Permanent Sales Associate – Part Time

Our storeteams are made up of customer-first people with a real passion for outstanding service, creating amazing experiences and lastingmemories for our customers. Our teammembers work hard to develop outstanding product knowledge and real jewellery expertise that they can share with our customers.

As a committed and dedicated member of the team, you’ll play a key role in helping the store to maintain performance and meet sales targets. As new products are introduced in store, you will build your knowledge to ensure that you can deal with every type of customer enquiry.

Your background

You’ll have a passion for putting the customer first and creating memorable customer experiences. While you may not specifically have jewellery experience, you will certainly have an interest in jewellery products and brands. A positive, ‘can-do’ attitude is essential, with a natural ability for striking up a conversation with a diverse range of customers.

What\’s next?

When you submit your application, you will be invited to complete a short online assessment.

If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us.

Successful applicants will be contacted by the store manager inviting you to the final stage interviews.

We recommend to regularly check your emails to ensure you don’t miss any updates with your application.

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Sales Associate employer: Signet Jewelers Ltd.

At Signet Jewelers, we pride ourselves on being an exceptional employer, offering competitive salaries, generous benefits, and a supportive work culture that prioritises career development. With over 270 stores across the UK and Ireland, our commitment to diversity and inclusion ensures that every team member can thrive, while our extensive training programmes empower you to unlock your full potential in the dynamic world of jewellery retail.
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Contact Detail:

Signet Jewelers Ltd. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales Associate

✨Tip Number 1

Familiarise yourself with the jewellery industry and the specific brands that Signet represents, like H. Samuel and Ernest Jones. This knowledge will help you engage confidently with customers and demonstrate your genuine interest in the products.

✨Tip Number 2

Practice your customer service skills by role-playing different scenarios with friends or family. Being able to handle various customer enquiries and situations will showcase your ability to create memorable experiences for customers.

✨Tip Number 3

Prepare for the online assessment by reviewing common sales associate scenarios and questions. Think about how you would respond to customer queries and how you can highlight your positive attitude and 'can-do' spirit.

✨Tip Number 4

When it comes to the video interview, be authentic and let your personality shine through. Share your passion for customer service and why you want to work at Signet, as this will help you stand out from other candidates.

We think you need these skills to ace Sales Associate

Customer Service Skills
Communication Skills
Sales Techniques
Product Knowledge
Interpersonal Skills
Teamwork
Problem-Solving Skills
Adaptability
Time Management
Attention to Detail
Positive Attitude
Ability to Work Under Pressure
Conflict Resolution
Basic Cash Handling Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what Signet is looking for in a Sales Associate. Highlight your customer service skills and any relevant experience that aligns with their expectations.

Tailor Your CV: Make sure your CV reflects your passion for customer service and any experience you have in retail or sales. Use keywords from the job description to demonstrate that you are a good fit for the role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for jewellery and your ability to create memorable customer experiences. Mention why you want to work for Signet specifically and how you can contribute to their team.

Prepare for Online Assessment: Once you submit your application, be ready for the online assessment. Familiarise yourself with common assessment formats and practice situational judgement tests to showcase your customer service skills effectively.

How to prepare for a job interview at Signet Jewelers Ltd.

✨Show Your Passion for Customer Service

Make sure to express your enthusiasm for providing excellent customer service. Share examples from your past experiences where you went above and beyond to create memorable experiences for customers.

✨Demonstrate Product Knowledge

Even if you don't have direct jewellery experience, do some research on the products offered by Signet. Familiarise yourself with popular brands and trends in the jewellery industry to show your genuine interest during the interview.

✨Prepare for Common Interview Questions

Anticipate questions related to teamwork, sales targets, and handling difficult customers. Prepare thoughtful responses that highlight your skills and how they align with the role of a Sales Associate.

✨Exude a Positive Attitude

A 'can-do' attitude is essential for this role. During the interview, maintain a positive demeanour, smile, and engage with the interviewer. This will help convey your suitability for a customer-first environment.

Sales Associate
Signet Jewelers Ltd.
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