Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist in route planning and maintain journey data for our chauffeur service.
- Company: Saga Travel offers exciting travel experiences with a focus on customer satisfaction.
- Benefits: Enjoy 25 days holiday, pension scheme, discounts, and a performance bonus.
- Why this job: Join a supportive team and contribute to delivering top-notch transport services.
- Qualifications: Strong admin skills, Excel knowledge, and UK road network familiarity preferred.
- Other info: Hybrid working model with office attendance 2-3 times a week.
The predicted salary is between 20000 - 25000 £ per year.
Social network you want to login/join with:
Salary up to £23,000 – £25,000 dependent on experience
Permanent
Saga Travel are recruiting for a Transport Planning Assistant to support with route planning for our in-house chauffeur service for both our holidays and cruise business.
Reporting to the Planning Team Leader, you will be part of the wider transport team you will be responsible for supporting the Transport planners in maintaining and updating journey data to ensure we are delivering a 1st class Nationwide chauffeur service.
At Saga, we work in a hybrid way, and as part of our Planning and Transport teams, you will be required to attend the Crawley office 2-3 times a week.
Role Responsibility
As our Transport Planning Assistant, you will be responsible for maintaining and updating all systems and databases with information supplied by other areas of the business that is relevant to the car service provision
Other accountabilities will include:
• Actioning changes, cancellations, queries, with a sharp focus on maintaining the efficiency of journey routing.
• Consideration of all changes which affect our customers, drivers, vehicles, flights, traffic and weather conditions
• Maintaining effective communications with customers, colleagues and third-party suppliers with relevant information related to pick up arrangements, luggage and mobility.
• Administration, maintenance and provision of customer pick up times and overall journey mileages for effective pre-departure documentation and internal budget reporting.
• Working closely with wider operational teams to ensure the support provision is aligned to the service needs of internal & external customers or brands.
• Supporting other areas of Transport when required to protect the overall delivery of our service provision.
• Updating Transport Team internal documents and systems for high quality record keeping across all areas of operation
The Ideal Candidate
The successful Transport Planning Assistant will have Excellent administrative, organisational and diligence skills and the Ability to use judgement, direction, and prioritise duties to deliver efficient and effective results.
Other skills required would include:
• Solid knowledge of Microsoft packages, particularly Excel
• Proven ability to work under pressure and to tight deadlines
• Geographical knowledge of the UK road network and postcode areas is desirable.
• Understanding / experience of working within a Transport environment (preferable but not essential)
Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special
Package Description
At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that\’s why we have put together an amazing benefits package for all colleagues.
BENEFITS AVAILABLE TO ALL COLLEAGUES:
- 25 days holiday + bank holidays
- Option to purchase additional leave – 5 extra days
- Pension scheme matched up to 10%
- Company performance related annual bonus – Up to 5%
- Colleague discounts including family discounts on cruises, holidays and insurance
- Range of reductions and offers from leading retailers, travel groups and entertainment companies
- Enhanced maternity and paternity leave
- Grandparents leave
- Income protection
- Access to Saga Academy, our bespoke learning platform
#J-18808-Ljbffr
Transport Planning Assistant employer: Saga
Contact Detail:
Saga Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Planning Assistant
✨Tip Number 1
Familiarise yourself with the UK road network and postcode areas. This knowledge will not only help you understand the role better but also impress the hiring team during any discussions.
✨Tip Number 2
Brush up on your Microsoft Excel skills, as this is a key requirement for the role. Consider taking an online course or practicing with real data to demonstrate your proficiency.
✨Tip Number 3
Network with professionals in the transport planning field. Engaging with others can provide insights into the industry and may even lead to referrals or recommendations.
✨Tip Number 4
Prepare to discuss how you handle pressure and tight deadlines. Think of specific examples from your past experiences that showcase your organisational skills and ability to prioritise tasks effectively.
We think you need these skills to ace Transport Planning Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Transport Planning Assistant role. Emphasise your administrative, organisational, and Microsoft Excel skills, as these are crucial for the position.
Craft a Strong Cover Letter: Write a cover letter that showcases your understanding of the transport environment and your ability to work under pressure. Mention specific examples of how you've successfully managed tasks or projects in the past.
Highlight Relevant Experience: If you have any experience in transport planning or related fields, be sure to include it. Even if it's not directly related, demonstrate how your previous roles have prepared you for this position.
Showcase Your Soft Skills: Saga values qualities like customer focus and teamwork. In your application, provide examples of how you've demonstrated these traits in previous roles, especially in high-pressure situations.
How to prepare for a job interview at Saga
✨Know Your Route
Familiarise yourself with the UK road network and postcode areas. Being able to discuss geographical knowledge during the interview will show your understanding of the role and its requirements.
✨Showcase Your Skills
Highlight your administrative and organisational skills, especially your proficiency in Microsoft Excel. Be prepared to provide examples of how you've used these skills in previous roles or experiences.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss scenarios where you had to manage changes or cancellations under pressure. This will illustrate your ability to prioritise duties and maintain efficiency in a fast-paced environment.
✨Emphasise Communication Skills
Effective communication is key in this role. Be ready to talk about how you've maintained clear communication with customers and colleagues in past positions, as well as how you would handle queries and updates.
