Patient Financial Coordinator - HomeCare

BayCare is currently in search of our newest Team Member who is passionate about providing outstanding customer service to our community. We are looking for an individual seeking a career opportunity with one of the largest employers within the Tampa Bay area.

Position Details

• Location: Largo, FL (potential to move hybrid following training)
• Status: Full-time
• Shift: 8:30am – 5:00pm
• Days: Monday through Friday

This Patient Financial Coordinator opportunity is a full-time position. This position requires on-site work in Largo, FL with the potential to move hybrid following training.

Responsibilities

The Patient Financial Coordinator performs all patient accounting functions, e.g., Billing, Collections, Customer Service, Contract Adjudication and Refunds. The coordinator organizes and plans daily work with outcome-based criteria in mind and serves as a team leader in problem solving and analysis of process improvement. The coordinator functions independently and is self-directed.

The Coordinator of Bad Debt and Patient Responsibility Balances in a hospital Patient Accounting Department is responsible for overseeing the management and resolution of patient accounts deemed uncollectible or requiring patient follow-up. This role involves monitoring aging reports, identifying accounts for bad debt placement, coordinating with collection agencies, and ensuring compliance with hospital policies and regulatory requirements. The coordinator also works closely with patients to clarify outstanding balances, establish payment plans, and resolve billing discrepancies. Additionally, they collaborate with internal departments such as billing, customer service, and financial counseling to streamline processes and improve recovery rates, while maintaining accurate documentation and reporting on collection activities and outcomes.

Specific Skills

• Customer service skills
• Administrative and clerical skills
• Organizational skills
• Knowledge of regulatory standards appropriate to position
• Medical terminology use and understanding
• Written and verbal communication skills
• Work with a team
• Computer skills appropriate to position

Why BayCare?

Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that is built on a foundation of trust, dignity, respect, responsibility, and clinical excellence. Our team members focus on tomorrow by achieving personal and professional success today. That is why you will thrive in our forward-thinking culture, where we combine the best technology with compassionate service. We blend high-tech with high touch in ways that are advancing superior health care throughout the communities we serve.

BayCare Offers a Competitive Total Reward Package Including

• Benefits (Medical, Dental, Vision)
• Paid Time Off
• Tuition Assistance
• 401K Match and additional yearly contribution
• Annual performance appraisals and team award bonus
• Family resources and wellness opportunities
• Community perks and discounts

Certifications and Licensures

• None required
• CPAT (Patient Accounts) OR CPAM (Patient Accounts)

Preferred

Education

• Required High School or equivalent

Experience

• Required 5 years of patient accounts with High School Diploma
• Or 3 years of patient account with Bachelors

Equal Opportunity Employer Veterans/Disabled #J-18808-Ljbffr