At a Glance
- Tasks: Welcome customers and assist with their shopping experience in a busy retail environment.
- Company: Carter's is the leading North American retailer for baby and children's apparel, known for quality and care.
- Benefits: Enjoy flexible schedules, part-time health benefits, a 30% discount, and tuition-free education opportunities.
- Why this job: Join a supportive team that values growth, connection, and making a difference in families' lives.
- Qualifications: A positive attitude, customer service skills, and the ability to multitask are essential.
- Other info: Carter's is committed to diversity and equal opportunity in the workplace.
If you are aCURRENTCarter’s employee,do not applyvia this external application. Search \”Browse Jobs\” in Workday to apply internally.
Love what you do. Carter’s Careers.
As a Sales Associate, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help them prep for their first day of school, and all the big and little moments of their parenting journey. You’ll join a welcoming and inclusive environment that values and optimizes skills and talents.
What we love about Carter’s:
Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop, and Little Planet brands. Carter’s is the #1 most-purchased children’s clothing brand.* We’ve become an industry leader by providing quality — from the first Original Bodysuit to the lasting careers we offer our team. We’ve kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter’s career doesn’t feel like a job. It feels like connections, between customers, teams, and families. Caring, teamwork, flexibility, and growth are what make us different. What’s not to love?
Benefits we love:
- Schedules that fit your life. Our hours of operation allow you to balance work and personal activities – whether you have class, enjoy a morning workout, or manage carpool.
- Benefits and perks that make life better, including part-time health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more!
- Advance You Program helps earn a GED or a bachelor’s degree tuition-free or learn English as a second language!
- The opportunity to learn and build skills and grow as an individual. We provide professional and personal development to help shape your career.
- Development programs to help you grow in your current role and beyond. Whether you’re looking to join us for a season or a long-term career, you can grow at Carter’s.
What You’ll Do:
- Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
- Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
- Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
- Execute and expedite point of sale/register transactions
- Complete floor replenishment and shipment as needed
- Articulate current promotional events and the brand loyalty program, including credit, to customers
- Minimize store loss by providing exceptional customer service and maintaining a safe, clean store
Qualities we’d love in a candidate:
- A positive and solutions-oriented mindset
- Demonstrated customer service and engagement skills
- Effective and professional verbal and written communication skills
- The ability to manage multiple tasks at once
- Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
- Stand or walk for extended periods of time; climb up and down a ladder
- Provide availability that may include days, nights, weekends, and holidays as scheduled
Carter’s for all:
Carter\’s is an Equal Opportunity and Affirmative Action employer. (Minority/Female/Disability/Veteran).
NOTE: This job description is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter’s may reasonably alter your duties, responsibilities, job title, and location.
Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.
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Sales Associate - 24H150 employer: Carter’s Inc.
Contact Detail:
Carter’s Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - 24H150
✨Tip Number 1
Familiarise yourself with Carter's product range and brand values. Understanding their baby essentials and the overall shopping experience they offer will help you connect with customers and demonstrate your enthusiasm during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled customer interactions in the past. Highlighting your ability to resolve issues and create positive experiences will resonate well with the hiring team.
✨Tip Number 3
Be ready to discuss your availability and flexibility, as this role requires working various shifts, including weekends and holidays. Emphasising your willingness to adapt will demonstrate your commitment to the job.
✨Tip Number 4
Prepare to engage with the interviewers by asking insightful questions about the company culture and development opportunities. This shows that you're genuinely interested in growing with Carter's and becoming a valuable part of their team.
We think you need these skills to ace Sales Associate - 24H150
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualities Carter's is looking for in a Sales Associate. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific aspects of Carter's culture and values that resonate with you, and explain how your skills can contribute to their team.
Highlight Customer Service Skills: Since the role involves direct customer interaction, emphasise your customer service experience in your CV. Provide examples of how you've successfully resolved issues or enhanced customer experiences in previous roles.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a retail environment.
How to prepare for a job interview at Carter’s Inc.
✨Show Your Passion for Customer Service
As a Sales Associate, you'll be the face of the brand. Make sure to express your enthusiasm for helping customers and creating positive experiences. Share examples from your past where you went above and beyond for a customer.
✨Demonstrate Teamwork Skills
Carter's values teamwork and collaboration. Be prepared to discuss how you've worked effectively in a team setting. Highlight any experiences where you supported colleagues or contributed to a group goal.
✨Familiarise Yourself with the Brand
Research Carter's and its product lines before the interview. Understanding their mission and values will help you align your answers with what they are looking for in a candidate. Mention specific products or initiatives that resonate with you.
✨Prepare for Situational Questions
Expect questions about how you'd handle various customer scenarios. Think of examples where you resolved issues or provided exceptional service. Use the STAR method (Situation, Task, Action, Result) to structure your responses.