Front End Service Team Associate
Front End Service Team Associate

Front End Service Team Associate

Plymouth Full-Time No home office possible
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At a Glance

  • Tasks: Assist customers with transactions, returns, and inquiries while ensuring a positive shopping experience.
  • Company: Walmart is a leading retail giant focused on customer service and community support.
  • Benefits: Enjoy competitive pay, health coverage, 401(k), paid time off, and education benefits.
  • Why this job: Join a dynamic team where your efforts directly impact customer satisfaction and community engagement.
  • Qualifications: No prior experience required; just bring a friendly attitude and willingness to learn.
  • Other info: Part-time role with flexible shifts available at Walmart Supercenter in Plymouth, MA.

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This range is provided by Walmart. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$16.00/hr – $29.00/hr

Hourly Wage: $16 – $29 per/hour

  • The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Additional Compensation Includes Annual Or Quarterly Performance Incentives.

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Employment Type: Part-Time

Available shifts: Opening, Morning

Location

Walmart Supercenter #2336

300 COLONY PLACE RD, PLYMOUTH, MA, 02360, US

Job Overview

Front End Service associates are focused on compliance and customer service. They smile, greet and thank customers, process returns / refunds, and carry out financial transactions. Always ready to help with customer questions and needs, this role may require standing for long periods of time.

Benefits & perks

At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Smart Guide page

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam\’s Club facilities. Programs range from high school completion to bachelor\’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Part-time

Job function

  • Job function

    Other

  • Industries

    Retail

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Front End Service Team Associate employer: Walmart

Walmart is an exceptional employer that prioritises the well-being and growth of its associates. With competitive pay, performance-based incentives, and a comprehensive benefits package including health coverage and educational opportunities through the Live Better U program, employees are supported both personally and professionally. The welcoming work culture in Plymouth fosters teamwork and customer service excellence, making it a rewarding place to build a career.
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Contact Detail:

Walmart Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front End Service Team Associate

✨Tip Number 1

Familiarise yourself with Walmart's customer service philosophy. Understanding their approach to customer interactions will help you demonstrate your alignment with their values during any interviews.

✨Tip Number 2

Practice your communication skills. As a Front End Service Team Associate, you'll be interacting with customers regularly, so being able to communicate clearly and effectively is crucial.

✨Tip Number 3

Showcase your ability to handle transactions and returns efficiently. Think of examples from past experiences where you've successfully managed similar tasks, as this will highlight your suitability for the role.

✨Tip Number 4

Be prepared to discuss your availability and flexibility. Since this is a part-time position, demonstrating that you can work various shifts will make you a more attractive candidate.

We think you need these skills to ace Front End Service Team Associate

Customer Service Skills
Communication Skills
Attention to Detail
Cash Handling Skills
Problem-Solving Skills
Time Management
Ability to Work in a Fast-Paced Environment
Teamwork
Adaptability
Basic Math Skills
Conflict Resolution
Multitasking
Positive Attitude
Empathy

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly read the job description for the Front End Service Team Associate position at Walmart. Understand the key responsibilities, such as customer service and compliance, to tailor your application accordingly.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in customer service or retail. Mention specific instances where you successfully handled customer inquiries or transactions, as this will demonstrate your suitability for the role.

Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the position. Explain why you want to work at Walmart and how your skills align with the company's values, particularly in providing excellent customer service.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial for a role that involves financial transactions and customer interactions.

How to prepare for a job interview at Walmart

✨Showcase Your Customer Service Skills

As a Front End Service Team Associate, customer service is key. Be prepared to share examples of how you've successfully handled customer inquiries or resolved issues in the past. This will demonstrate your ability to create a positive shopping experience.

✨Demonstrate Your Team Spirit

Walmart values teamwork, so highlight any experiences where you worked collaboratively with others. Discuss how you contribute to a positive team environment and support your colleagues, especially during busy periods.

✨Be Ready for Situational Questions

Expect situational questions that assess how you would handle specific scenarios, such as dealing with an upset customer or managing multiple tasks at once. Practice your responses to these types of questions to show your problem-solving skills.

✨Dress Appropriately and Be Punctual

First impressions matter! Dress smartly and arrive on time for your interview. This shows respect for the interviewer's time and reflects your professionalism, which is crucial in a customer-facing role.

Front End Service Team Associate
Walmart
W
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