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- Tasks: Help customers with their travel money needs and process transactions.
- Company: Join Travelex, a leading foreign exchange provider since 1976.
- Benefits: Enjoy flexible hours, employee discounts, wellness programmes, and a monthly bonus.
- Why this job: Perfect for travel lovers wanting to make a positive impact on customer experiences.
- Qualifications: Strong communication skills and a desire to succeed are essential.
- Other info: Part-time role with 20 hours per week and opportunities for overtime.
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Tesco Travel Money Advisor – Tesco Inverness – Part Time
Job Type: Permanent
Hours per week: 20
Salary: £13 per hour + Monthly Bonus
Working Patterns: This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday.
Benefits:
- A wide range of insurances such as Private Medical, Dental and Critical Illness, including discounted products like Health Checks, Allergy + Intolerance Tests, and more.
- Employee wellness programmes covering physical, mental, and financial wellbeing.
- A range of employee discounts via Bravo Benefit.
- Flexible hours and shift patterns with opportunities for overtime.
- 25 days holiday (pro-rata), Bank holidays, and options to gain or sell more days.
- Opportunity to earn a monthly bonus for hitting targets.
- Pension scheme with Scottish Widows.
Join Travelex and explore limitless destinations.
Travelex values its dedicated team, striving to deliver exceptional results and experiences. If you care about providing excellent service, love travelling, and want to share your knowledge, we want you as our next Travel Service Partner (RSA).
As part of the Tesco team, you\’ll support retail customers with their Foreign Exchange needs, ensuring their travel experience begins positively.
What will you be doing?
- Building relationships with customers to understand their travel needs.
- Becoming a trusted travel money advisor, supporting and advising on Travelex products.
- Processing foreign exchange transactions accurately and efficiently.
- Meeting procedural, operational, and customer service goals.
- Handling daily online FX requests and deliveries with attention to detail.
- Adhering to legal, regulatory, and Travelex compliance standards.
What do I need to have?
- Excellent communication skills: able to talk and listen effectively, understanding customer needs.
- Desire to succeed: motivated to make a difference and enjoy your work.
Please note, as part of onboarding, you will need to pass reference checks with our dedicated team.
About Travelex
Founded in 1976, Travelex is a leading provider of foreign exchange services, with a network of stores and a trusted brand in international money. Our mission is to make international money access simple and accessible for our customers.
Excited? Start your journey with Travelex today by clicking apply!
We are an equal opportunity employer and value diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.
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Tesco Travel Money Advisor employer: Travelex Foreign Coin Services Limited
Contact Detail:
Travelex Foreign Coin Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Travel Money Advisor
✨Tip Number 1
Familiarise yourself with Travelex products and services. Understanding the various foreign exchange options available will help you engage confidently with customers and demonstrate your expertise during the interview.
✨Tip Number 2
Brush up on your customer service skills. Since this role involves building relationships with customers, think of examples from your past experiences where you provided excellent service or resolved issues effectively.
✨Tip Number 3
Be prepared to discuss your flexibility in working hours. The job requires a variety of shifts, so highlight your availability and willingness to adapt to different schedules during your conversation with us.
✨Tip Number 4
Show your passion for travel! Share your own travel experiences and how they relate to the role. This will not only make you more relatable but also demonstrate your enthusiasm for helping others with their travel needs.
We think you need these skills to ace Tesco Travel Money Advisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Travel Money Advisor at Tesco. Familiarise yourself with the job description and think about how your skills align with their requirements.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that match the job description. Emphasise your communication skills and any previous customer service roles, as these are crucial for this position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel and customer service. Mention specific examples of how you've successfully assisted customers in the past and express your enthusiasm for joining the Tesco team.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Travelex Foreign Coin Services Limited
✨Show Your Passion for Travel
Since the role involves advising customers on foreign exchange for their travels, express your enthusiasm for travel. Share personal experiences or destinations you've visited to demonstrate your genuine interest in helping others with their travel needs.
✨Demonstrate Excellent Communication Skills
Highlight your ability to communicate effectively. Practice active listening and be prepared to discuss how you can understand and meet customer needs. Use examples from past experiences where you successfully resolved customer queries.
✨Familiarise Yourself with Travelex Products
Before the interview, research Travelex's products and services. Being knowledgeable about their offerings will show your commitment and readiness to become a trusted advisor for customers' foreign exchange needs.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and customer service abilities. Prepare scenarios where you had to handle difficult situations or meet targets, and explain how you achieved positive outcomes.
