Manager, Clinical Services

Manager, Clinical Services

Worcester Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead clinical education and quality management in Massachusetts, focusing on patient care.
  • Company: DaVita is a community-driven healthcare company dedicated to improving lives through patient-centred care.
  • Benefits: Enjoy comprehensive benefits, including medical, dental, vision, and professional development opportunities.
  • Why this job: Join a fun, supportive culture that prioritises patient relationships and career growth.
  • Qualifications: Requires a D.N.P degree, RN license, and 3-5 years of nephrology experience.
  • Other info: Flexible scheduling and travel required; commitment to diversity and inclusion.

The predicted salary is between 43200 - 72000 £ per year.

Posting Date

12/18/ Sutton StSte 201, North Andover, Massachusetts, , United States of America

At DaVita, we find that our best leaders are those who create an inspiring vision for the future and empowers their team to achieve success. They have always enjoyed tackling difficult problems and believe that the best way to solve them is through collaborative, team efforts. They take ownership of results and instill accountability in those they lead. They are driven, strong communicators, relationship builders, and find real fulfillment in challenging work.

Sound like you? Then you might be a great fit for Manager of Clinical Services with DaVita.

The Manager, Clinical Services will be both an educator and a quality outcomes specialist covering the Massachusetts region (Boston, Worcester and surrounding areas) for DaVita. Key responsibilities will include development, review, and roll out of clinical policies and education materials; implementation and monitoring of plans to meet facility goals; and sharing best practices that support quality management programs.

If you love patient-centered health care with real relationships inside a company that encourages fun on and off the clock, then DaVita is the place for you.
We offer career options to fit your lifestyle.

Here is what you can expect when you join our Village as a Manager, Clinical Services:
• A community first, company second culture based on Core Values that really matter.
• Clinical outcomes consistently ranked above the national average.
• Performance-based rewards based on stellar individual and team contributions.
• Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.
• A.D.N degree from accredited school of nursing required; B.S.N preferred; three-year diploma from accredited diploma program may be substituted for nursing degree
• Current RN license in state of practice required
• Bachelor\’s degree in associated field preferred
• Minimum of 3 years (5 years preferred) of nephrology experience preferred
• Experience in researching, updating, and maintaining clinical policies and procedures preferred
• Flexibility in scheduling and ability to travel
• Experience in teaching the adult learner strongly preferred with demonstrated ability to communicate technical/medical information in lay terms as necessary
• CNN or CDN, Bonent certification within one year of hire or position change
• Current driver\’s license in state of residence and insurable driving record required
• Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint and Outlook required

Join us as we pursue our vision \”To Build the Greatest Healthcare Community the World has Ever Seen.\”

Why wait? Explore a career with DaVita today.

Go to to learn more or apply.

What We’ll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

  • Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
  • Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
  • Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
  • #LI-BG1

    At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as \”a place where I belong.\” Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

    This position will be open for a minimum of three days.

    The Salary Range for the role is $78,000.00 – $118,000.00 per year.

    For location-specific minimum wage details, see the following link:

    Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at

    Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

    Manager, Clinical Services employer: RHI DVA Renal Healthcare, Inc

    DaVita is an exceptional employer that prioritises a community-first culture, fostering meaningful relationships and a supportive work environment for its employees. With comprehensive benefits starting from day one, professional development opportunities, and a commitment to patient-centred care, DaVita empowers its team members to thrive both personally and professionally in the vibrant Massachusetts region. Join us in our mission to build the greatest healthcare community while enjoying a workplace that values fun and belonging.
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    Contact Detail:

    RHI DVA Renal Healthcare, Inc Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Manager, Clinical Services

    Tip Number 1

    Familiarise yourself with DaVita's core values and culture. Understanding their community-first approach will help you align your responses during interviews, showcasing how your personal values resonate with theirs.

    Tip Number 2

    Network with current or former employees of DaVita, especially those in clinical roles. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.

    Tip Number 3

    Prepare to discuss specific examples from your nephrology experience that demonstrate your ability to implement clinical policies and educate others. Real-life scenarios will make your application stand out.

    Tip Number 4

    Stay updated on the latest trends and best practices in patient-centred healthcare. Being knowledgeable about current developments will show your commitment to quality outcomes and enhance your credibility during discussions.

    We think you need these skills to ace Manager, Clinical Services

    Clinical Policy Development
    Quality Management
    Patient-Centered Care
    Nephrology Expertise
    Adult Education and Training
    Communication Skills
    Technical Writing
    Project Management
    Data Analysis
    Flexibility and Adaptability
    Intermediate Computer Skills
    Proficiency in MS Office Suite
    Team Leadership
    Relationship Building

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in clinical services, particularly in nephrology. Emphasise any roles where you've developed or implemented clinical policies and education materials.

    Craft a Compelling Cover Letter: In your cover letter, express your passion for patient-centred healthcare and how your values align with DaVita's community-first culture. Mention specific experiences that demonstrate your ability to educate and improve quality outcomes.

    Highlight Relevant Qualifications: Clearly state your educational background, including your D.N.P degree and any relevant certifications like CNN or CDN. If you have experience teaching adult learners, make sure to include that as well.

    Showcase Your Soft Skills: DaVita values relationships and teamwork. In your application, highlight your communication skills and flexibility, especially in teaching complex medical information in layman's terms. This will show that you can connect with both patients and colleagues effectively.

    How to prepare for a job interview at RHI DVA Renal Healthcare, Inc

    Showcase Your Clinical Expertise

    Make sure to highlight your nephrology experience and any relevant certifications during the interview. Be prepared to discuss specific clinical policies you've developed or implemented, as this will demonstrate your capability in managing clinical services.

    Emphasise Patient-Centred Care

    DaVita values patient relationships highly, so share examples of how you've prioritised patient care in your previous roles. Discuss any initiatives you've led that improved patient outcomes or enhanced the patient experience.

    Prepare for Educational Scenarios

    Since the role involves educating others, be ready to explain how you would communicate complex medical information in layman's terms. Consider preparing a brief presentation or example of how you’ve successfully taught adult learners in the past.

    Demonstrate Flexibility and Team Spirit

    DaVita promotes a fun and collaborative culture, so convey your ability to work well in teams and adapt to changing situations. Share anecdotes that illustrate your flexibility in scheduling and your commitment to supporting your colleagues.

    Manager, Clinical Services
    RHI DVA Renal Healthcare, Inc
    Location: Worcester
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