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- Tasks: Lead a team in onboarding new payroll clients and manage project transitions.
- Company: Join a cutting-edge SaaS company based in Manchester, known for innovation.
- Benefits: Enjoy competitive salary, profit share, 25 days holiday, and gym access.
- Why this job: Be part of a progressive team with clear career development opportunities.
- Qualifications: Leadership experience in payroll and strong communication skills required.
- Other info: Work in modern offices with a collaborative culture and exciting projects.
The predicted salary is between 36000 - 60000 £ per year.
Payroll Team Lead
Are you a payroll professional ready to step into a leadership role where your skills will shape the client experience from day one? We\’re hiring a Payroll Team Lead to take charge of onboarding new payroll clients and leading a high-performing team through critical project transitions. This is your chance to join one of the UK\’s most forward-thinking SaaS companies, delivering cutting-edge payroll solutions from the heart of Manchester.
The Opportunity
As Payroll Team Lead, you\’ll be the driving force behind successful client onboarding. You\’ll take ownership of the full implementation lifecycle -guiding both clients and your team through setup, planning, and delivery with precision. This isn\’t just about hitting deadlines -it\’s about creating a streamlined, confident onboarding experience for every customer.
You\’ll manage people and projects simultaneously, setting the tone for operational excellence and ensuring your team performs at a consistently high level.
Why This Role Stands Out
* Join an award-winning, global software business
* Work within one of the UK\’s most progressive and tech-driven payroll bureaus
* Step into a modern and fast-paced work environment built around collaboration
* Unlock clear and exciting career development pathways
What You\’ll Be Responsible For
* Leading and developing a team of onboarding specialists through regular check-ins, coaching, and reviews
* Planning and delivering structured onboarding projects, balancing resources and timelines across multiple clients
* Serving as a key point of contact during implementation-educating clients and building confidence in both service and system
* Setting team goals, defining KPIs, and actively managing performance metrics
* Maintaining documentation and process maps to ensure consistency across all onboarding activity
* Monitoring team productivity and reporting performance daily
* Ensuring SLA and compliance standards (including GDPR) are met across all interactions
* Supporting your team through training, onboarding new hires, and managing workload across absences or high-demand periods
* Taking responsibility for onboarding targets, including managing the go-live delivery pipeline (16-20 onboardings/month)
* Driving quality through call audits, file reviews, and proactive risk management
What You Bring
* Leadership experience within a payroll environment
* A strong understanding of the importance of accuracy, compliance, and service excellence
* Confident communicator who can manage stakeholder expectations and support team development
* Naturally organised and metrics-focused, with a hands-on approach to solving problems
* Awareness of UK payroll legislation and onboarding best practices
What You\’ll Get in Return
* Competitive salary
* Profit share scheme
* 25 days holiday + bank holidays (plus holiday increases after 2 and 5 years)
* Day off on your birthday
* Royal London pension & life insurance
* On-site gym
* Access to Employee Assistance Programme
* Bright Exchange discounts (retail & more)
* Company incentives and team-based rewards
* Career development and learning from an experienced, collaborative team
* Brand-new Manchester City Centre offices
Want to hear more about this role? Apply directly or email or call on (phone number removed) and ask for Jaemiel De Guzman to discuss the role further.
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Payroll Team Lead employer: Pure Jobs US
Contact Detail:
Pure Jobs US Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payroll Team Lead
✨Tip Number 1
Familiarise yourself with the latest UK payroll legislation and best practices. This knowledge will not only boost your confidence during interviews but also demonstrate your commitment to compliance and service excellence, which are crucial for the Payroll Team Lead role.
✨Tip Number 2
Showcase your leadership experience by preparing examples of how you've successfully managed teams in a payroll environment. Highlight specific instances where you improved team performance or streamlined processes, as this aligns perfectly with the responsibilities of the role.
✨Tip Number 3
Network with professionals in the payroll industry, especially those who have experience in onboarding roles. Engaging with others can provide insights into the challenges faced in similar positions and may even lead to valuable referrals.
✨Tip Number 4
Prepare to discuss your approach to managing multiple projects and balancing resources effectively. The ability to articulate your organisational skills and metrics-focused mindset will be key in demonstrating your fit for the fast-paced environment at StudySmarter.
We think you need these skills to ace Payroll Team Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership experience in payroll environments. Emphasise your skills in managing teams, project transitions, and client onboarding to align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of payroll processes and your ability to lead a team. Mention specific examples of how you've successfully managed projects or improved client experiences in previous roles.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as compliance knowledge, communication abilities, and organisational skills. Use concrete examples to demonstrate these competencies.
Show Enthusiasm for the Company: Research the company and express your excitement about joining a forward-thinking SaaS business. Mention any specific aspects of their culture or values that resonate with you in your application.
How to prepare for a job interview at Pure Jobs US
✨Showcase Your Leadership Skills
As a Payroll Team Lead, you'll need to demonstrate your leadership experience. Be prepared to discuss specific examples of how you've successfully led teams in the past, focusing on your coaching and development strategies.
✨Understand the Onboarding Process
Familiarise yourself with the full implementation lifecycle of onboarding clients. Highlight your knowledge of best practices and how you can create a seamless experience for clients during their onboarding journey.
✨Emphasise Compliance and Accuracy
Given the importance of compliance in payroll, be ready to discuss your understanding of UK payroll legislation and how you ensure accuracy in your work. This will show that you take these responsibilities seriously.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to manage multiple projects. Prepare scenarios where you've successfully balanced resources and timelines, demonstrating your organisational skills.
